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Treasure Coast Lexus - Service Center
Ft Pierce, FL
3,232 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,232 Reviews of Treasure Coast Lexus - Service Center
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March 11, 2019
Service & Test Drive I have had nothing less than very positive and professional experiences for the last two and a half years. First with my IS 250, and now with my RCF c I have had nothing less than very positive and professional experiences for the last two and a half years. First with my IS 250, and now with my RCF coupe. Raphael and Rebecca in service, and Howard in sales were outstanding. The LC 500 was incredible 🤞 More
by PICTURESQUE625
Verified Customer
March 11, 2019
Air Bag replacement The service department and Robert did everything as promised and on time. Great job! They even washed the car and loaned us a car while ours was bei The service department and Robert did everything as promised and on time. Great job! They even washed the car and loaned us a car while ours was being serviced. More
by KDHILL407
Employees Worked With
Robert
March 10, 2019
Failed commitments and service I had my 2014 lexus 460 brought in to service for routine service including an oil change. During the service, the dealer found I needed new brakes, w I had my 2014 lexus 460 brought in to service for routine service including an oil change. During the service, the dealer found I needed new brakes, which had been replaced only 13 months earlier. The general manager and employee who sold me a service contract advised me the brake job was covered under warranty. Unfortunately after the new set of brakes were installed I was informed it was not a covered service. I sent an email explaining the prior commitments from the dealer to the general manager and have not had the courtesy of a reply. More
by Nick G
March 09, 2019
Not perfect. Service was quick. Service fixed my problem. As usual your employee were very nice. My only disappointment is your failure to return calls. I called t Service was quick. Service fixed my problem. As usual your employee were very nice. My only disappointment is your failure to return calls. I called twice and left a message twice. After an hour and a half I called another department who got my information and called me back within 15 minutes. Trivial I know but it is aggravating. More
by XGGILES
Employees Worked With
I’d rather not. I don’t want to get anyone in trouble. I just thought you might want to establish a policy or something.
March 08, 2019
Very good service! Everyone was helpful and they even bring a loaner car to my work and pick up my car for service. Not many places do that! Makes life easy. Everyone was helpful and they even bring a loaner car to my work and pick up my car for service. Not many places do that! Makes life easy. More
by ALIX0
March 07, 2019
Very professional courteous efficient Great dealership friendly professional employees all work completed in a timely manner would highly recommend waiting area clean and well stocked all Great dealership friendly professional employees all work completed in a timely manner would highly recommend waiting area clean and well stocked all service work done was thoroughly explainer by Rafael More
by DWILSON101213
Employees Worked With
Rafael Salcedo
March 07, 2019
Robert Handled my concern efficiently and professionally and anticipated my every need. Great job, proactive approach. It took 2 visits because my part was Handled my concern efficiently and professionally and anticipated my every need. Great job, proactive approach. It took 2 visits because my part was not in stock and that should have been taken care of when I made my appointment the week before. Fortunately, I live 15 minutes from the dealership. More
by igilbert
Employees Worked With
Robert
March 07, 2019
Replace air filter because of stale smell in car. Explained problem to Justin. He had the car inspected and suggested a solution to the problem. I made an appointment, brought the car in and the repla Explained problem to Justin. He had the car inspected and suggested a solution to the problem. I made an appointment, brought the car in and the replacement was made in about an hour. Very efficient and pleasant. More
by Papap
Employees Worked With
March 07, 2019
Passenger seat I expected a follow up call relating to a question about Lumbar Setting on passenger seat. It has been two days and No on ever called. I spoke toLuis I expected a follow up call relating to a question about Lumbar Setting on passenger seat. It has been two days and No on ever called. I spoke toLuis Pedraja More
by PPERUGINISR
Employees Worked With
Luis Pedraja
March 07, 2019
Knowledgeable, courteous, on-time Even though this was a simple service, it was handled very efficiently beginning with scheduling, and ending before the promised time with everything Even though this was a simple service, it was handled very efficiently beginning with scheduling, and ending before the promised time with everything completed. I would recommend them to anyone requiring Lexus service. More
by BILLROSEJR
