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Treasure Coast Lexus - Service Center
Ft Pierce, FL
3,232 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,232 Reviews of Treasure Coast Lexus - Service Center
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March 16, 2019
First Class Service Great experience from the time you arrive. Staff that knows what they are doing, very competent and they listen to the client. If you have a questio Great experience from the time you arrive. Staff that knows what they are doing, very competent and they listen to the client. If you have a question throughout the visit there is a staff member there with an answer. Great waiting area and lots of room for reading, going on line or just relaxing. Keep up the great work! More
by DCSHOAF
Verified CustomerEmployees Worked With
Robert Collier
March 16, 2019
The people there are amazing I had service on my car and they were great! They contacted me promptly and the picked up and delivered my car. They were great. I had service on my car and they were great! They contacted me promptly and the picked up and delivered my car. They were great. More
by CHERYLSANASTASI
Employees Worked With
The service department!
March 16, 2019
car service I thought it took a long time to get my car fixed. I bought the car in for a routine check on Monday morning. It needed some work done on the front br I thought it took a long time to get my car fixed. I bought the car in for a routine check on Monday morning. It needed some work done on the front break. It seemed as if took a long time to get my car back on Thursday after noon. You did however let me use a very nice loaner while my car was being attended to. More
by GSC1942
Employees Worked With
Kathy Register, who was very nice.
March 15, 2019
Good good servicwe Good service friendly employees helpful and work preformed timely and good guality. The personnel who handled my work was company and friendly and eff Good service friendly employees helpful and work preformed timely and good guality. The personnel who handled my work was company and friendly and efficient in getting the job done . More
by Verojohnny
Employees Worked With
Robert Collier
March 15, 2019
Professional yet Personable Kathy Register was our service adviser. Carlton Duncan is our sales person. Both seasoned professionals, personable and highly knowledgeable. Goo Kathy Register was our service adviser. Carlton Duncan is our sales person. Both seasoned professionals, personable and highly knowledgeable. Good service and good people! Everyone there wants to help including greeters and service bay. Show room comfortable and plenty of space to sit, read, while waiting. My wife likes the snack bar. A nice touch for coffee and a snack while waiting. Thank you for that. $69.99 for synthetic oil change with coupon and another $23.00 for a tire rotation (Not included with oil change). Total bill $111.00 and change with taxes and shop fees. Seems a bit high compared to other service shops in the area. May want to adjust price point down and combine oil change and tire rotation just a little to increase volume. Thanks More
by MARVINLJONES
Employees Worked With
March 14, 2019
Excellent and Professional I enjoyed the privilege of working with a very knowledgeable representative and getting the service of professional, Mr Robert Collier. He is a great I enjoyed the privilege of working with a very knowledgeable representative and getting the service of professional, Mr Robert Collier. He is a great asset to the organization. More
by dcars2
March 14, 2019
Best service manager in the business I have dealt with many service centers and service managers throughout my lifetime of owning cars and Rafael at Treasure Coast Lexus IS simply the bes I have dealt with many service centers and service managers throughout my lifetime of owning cars and Rafael at Treasure Coast Lexus IS simply the best. He always does his best to get you in and out as soon as possible, is polite and always professional. Hope he never leaves. More
by MAHJONG10
Employees Worked With
Thomas Druzik
March 14, 2019
Too much time Appointment was at 8 AM. Arrived on time and greeted then. Had to wait about fifteen minutes for an individual to come to the waiting area. After s Appointment was at 8 AM. Arrived on time and greeted then. Had to wait about fifteen minutes for an individual to come to the waiting area. After some confusion, vehicle was sent in for oil change. At least a half hour later, was advised tires were needed and it would take an hour and a half. It took three hours from that point in time. So, I arrived on time for my 8 AM appointment and did not depart the dealership until approximately one PM. Five hours is is far too much time for the service which was performed. An individual should have notified me that it was going to take that long at some point. I had to hunt down the service director to find out what was taking so long. Also, I should have been offered a loaner car and told to return the next day rather than be left sitting in the lounge area. Lastly, there are no power outlets in the lounge and thouse in the Business Center are inaccessible so so my computer ran out of power after such a lenghty wait. I await a response. If I do not recieve one, I will have my other Lexus serviced at Merbourne. More
by THOMASJROWE
Employees Worked With
No idea who mechanics were. Service Rep not listed.
March 13, 2019
Service Robert Collier is the best service director. Again I received excellent service. Wanting my husband to buy an Lexus RX 350 for his next vehicle Robert Collier is the best service director. Again I received excellent service. Wanting my husband to buy an Lexus RX 350 for his next vehicle More
by TIDEBOYS
Employees Worked With
Robert Collier
March 12, 2019
Excellent Service Once again the service department delivered on-time with as promised. Attention to detail was noted and all worked explained before and after. The wa Once again the service department delivered on-time with as promised. Attention to detail was noted and all worked explained before and after. The waiting area is conducive for reading or working on your computer. I highly recommend Treasure Coast Lexus for all servicing needs. More
by RICKA_2000
Employees Worked With
Kathey Register
