Treasure Coast Lexus - Service Center
Ft Pierce, FL
3,232 Reviews of Treasure Coast Lexus - Service Center
New Key Rafael Salcedo , Srvice Director was enormously helpful! Personable, knowledgeable and conscientious. The service team initially could not program my Rafael Salcedo , Srvice Director was enormously helpful! Personable, knowledgeable and conscientious. The service team initially could not program my key but he made it happen with a new key and expedited my return visit. He then told me about the possibility that AAA may cover the cost for the lost key! I called and they do! So you have a good man in Rafael Salcedo! Brian Boyle More
Lexus Service Dept. Continues to Deliver GREAT Service! TC Lexus contacted me to schedule regular maintenance on my 2016 RX 350. I mentioned to the person responsible for scheduling that I also had a probl TC Lexus contacted me to schedule regular maintenance on my 2016 RX 350. I mentioned to the person responsible for scheduling that I also had a problem with paint pealing on a small area on the front bumper (by the right headlight). I was politely told that paint issues were my responsibility, and I was given a phone number of the paint shop used by TC Lexus. I contacted my salesman, Carlton Duncan, and explained the situation. I emailed him pictures of the problem and we agreed that it had nothing to do with a rock chip or owner error. He made arrangements for the area to be repainted while the car was in for routine service this week. This is just ANOTHER example of the great service provided by TC Lexus. I have been a client of TC Lexus since moving to FL in 2010. The professionalism and service provided by this dealership is exactly the reason I purchased another Lexus from them. More
Great service Our experience at Treasure Coast Lexus was phenomenal. Beautiful facility, generous hospitality, and friendly, helpful people. Fast, professional serv Our experience at Treasure Coast Lexus was phenomenal. Beautiful facility, generous hospitality, and friendly, helpful people. Fast, professional service from top to bottom. Rafael is great! More
Scheduled service appointment I worked with Robert who has always provided me with excellent service. Everything was done promptly and I also appreciate the car wash. Thank You. I worked with Robert who has always provided me with excellent service. Everything was done promptly and I also appreciate the car wash. Thank You. More
Superior Customer Service Robert Collier expertise is the reason I provided the 5 star rating because of his professionalism and knowledge of Lexus cars. Everyone was friendly Robert Collier expertise is the reason I provided the 5 star rating because of his professionalism and knowledge of Lexus cars. Everyone was friendly, pleasant and the atmosphere was positive and a great experience. More
Service excellent, as always. I live almost an hour away from the dealership, and all the way there I was moaning to myself about the long and boring drive. However, once I arrive I live almost an hour away from the dealership, and all the way there I was moaning to myself about the long and boring drive. However, once I arrived, Iwas greeted in such a warm and friendly manner, that my annoyance quickly disappeared. Everyone in the Service Department just couldn't have been nicer. The loaner car procedure was quick and easy, both outbound and inbound. I'm glad I took my car to the dealership because they knew about a recall that I didn't know about, given that I had purchased a used Lexus. Overall I was extremely satisfied with my service. More
I am a loyal Lexus customer and will always remain that way. I love being greated by Connie. She is a keeper. So is Raphael. I am looking forward to working with him for the long therm. My total bill was just ov I love being greated by Connie. She is a keeper. So is Raphael. I am looking forward to working with him for the long therm. My total bill was just over $1700.00. I wish there were some way that the dealership could have found a way to reduce it given the amount. The work was all done in about six hours. More
Excellent service The people were very kind from the jump. The refreshments were delicious and had great variety. It was quick and painless. Would highly recommend agai The people were very kind from the jump. The refreshments were delicious and had great variety. It was quick and painless. Would highly recommend again. More
Linda Spoelker Disappointed when not all of the parts where In when I arrived for my service appointment I live in Melbourne Beach so I am over an hour away. Big in Disappointed when not all of the parts where In when I arrived for my service appointment I live in Melbourne Beach so I am over an hour away. Big inconvenience to keep going back and forth More
"Highly Recommend" Every person I dealt with was very polite and qualified. They took care of my car quickly and in a timely manner. Great Team to work with. Thank yo Every person I dealt with was very polite and qualified. They took care of my car quickly and in a timely manner. Great Team to work with. Thank you. More