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Treasure Coast Lexus - Service Center

Ft Pierce, FL

4.7
3,089 Reviews

3,089 Reviews of Treasure Coast Lexus - Service Center

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March 11, 2024

The Dealership it self is great and centrally located. The service that was rendered to me was good UNTIL i noticed that the basic 90,000 mile service was not completed after spending $740.00 once i calle More

by TANITAGUTHRIE32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kelleigh Congdon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Treasure Coast Lexus responded

Tanita, thank you for speaking with me. We are planning to pick up your vehicle on Friday and intend to resolve all of the issues we discussed. If you require further assistance in the meantime, please be sure to reach out. - Michael Hoye - Service Manager - 772-460-0000 Ext 2400

March 10, 2024

As always impressed with the customer care and service. Had the car towed there and was taken care of and picked up the next day. More

by FRANKCARDARELLI
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jude Forte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda McCullough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Treasure Coast Lexus responded

Frank, we're glad to know you were satisfied with our customer care and service at Treasure Coast Lexus. We appreciate your feedback and look forward to assisting you in the future!

March 10, 2024

I am totally satisfied with the results, as always. Thank you very much. Happy Sunday. More

by sallyfbatz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Trochez Galindo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Treasure Coast Lexus responded

All of us at Treasure Coast Lexus are happy to see this wonderful feedback! Thank you!

March 08, 2024

Great service and good communication. Resolved warranty issue and was very helpful with a loaner. Very positive experience More

by STRIPER106
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Josue Trochez Galindo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Treasure Coast Lexus responded

We're glad to know you had a positive experience and found our service helpful at Treasure Coast Lexus. We aim for good communication and are happy we could assist with your warranty issue!

March 08, 2024

Timely response to issues. Kind and helpful personnel. Clean and comfortable waiting area. Highly recommend! More

by LLINHAR
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kathy Register
Mar 08, 2024 -

Treasure Coast Lexus responded

We're delighted to know you found our team at Treasure Coast Lexus kind and helpful. We appreciate your recommendation!

March 08, 2024

Kelleigh made the experience excellent, attentive, respectful and professional. The dealership is clean and comfortable More

by lmortiz143
Recommend Dealer
Yes
Employees Worked With
Kelleigh Congdon
Mar 08, 2024 -

Treasure Coast Lexus responded

We're so glad to know that Kelleigh provided excellent service during your visit at Treasure Coast Lexus. Thanks for mentioning our clean and comfortable dealership, we appreciate it!

March 08, 2024

Paying over $500 for a replacement battery just doesn’t sit right with me. That’s why I avoid taking my car to a Lexus dealership. I don’t have any facts to back up my feelings. More

by LAMARJNSN
Recommend Dealer
No
Employees Worked With
Jude Forte
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Treasure Coast Lexus responded

Lamar, I understand your concerns about the cost of a replacement battery. We strive to provide competitive pricing and we're sorry if this wasn't reflected in your recent experience. If you'd like to discuss this further or have any other questions or concerns, please don't hesitate to reach out directly. Thank you, Michael Hoye - Service Manager - 772-460-0000 Ext 2400

March 07, 2024

Kathy Register was great to work with when she returned to work. There was a communication issue that had put me in a few day period of no return phone call for a needed appt. Kathy had been out due to i More

by kctrules
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Treasure Coast Lexus responded

We appreciate your feedback and apologize for any communication issues you experienced. We're glad to know Kathy was able to assist upon her return, but we'll certainly look into improving our overall responsiveness in the service department at Treasure Coast Lexus. Thanks for bringing this matter to our attention!

Mar 08, 2024 -

kctrules responded

Thank you very much. Our issues were resolved & my car is doing very well after the repairs were done. I did love to try out your new '24 Lexus Loaner car for couple of days while my car was in service.

Mar 08, 2024 -

Treasure Coast Lexus responded

Thank you so much for sharing! We are glad that your issues have been resolved and that you enjoyed the new Lexus loaner. If there is anything else we can assist you with, please let us know!

March 07, 2024

Clean, friendly, thorough facility. The staff and My Service Rep are top notch and customer focused. Thanknuou More

by tm6035
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Seifert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Treasure Coast Lexus responded

We appreciate your positive feedback! It's great to know that our team at Treasure Coast Lexus provided you with top-notch service. We're here for you and your automotive needs!

March 07, 2024

Used valet for no charge service call which made my life easier as it saved two 1hour round trips. More

by rkrolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Seifert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Treasure Coast Lexus responded

We're so glad our valet service was convenient for you! Thanks for sharing this feedback with our team at Treasure Coast Lexus - safe travels!

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