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Treasure Coast Lexus - Service Center

Ft Pierce, FL

4.7
3,088 Reviews

3,088 Reviews of Treasure Coast Lexus - Service Center

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March 15, 2024

I have been to this service center many times in the past I’ve never had a problem. However, the service manager misrepresented the work I needed to have done and tried to charge me. In addition, and I was r More

by Robinu4081
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jude Forte
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Treasure Coast Lexus responded

We're sorry to read about your recent experience at our service center. Miscommunication is not the standard we aim for and it's disappointing that you were left feeling this way. We would like to discuss these issues further with you, including providing a printout of the work needed on your vehicle and an estimate for the dent repair. Please reach out when convenient so we can address all concerns properly. Thank you, Michael Hoye - Service Manager - 772-460-0000 Ext 2400

March 15, 2024

The facility was very accommodating and comfortable. I loved that they even washed my car! More

by kelly@stonecrestpropertiesvt.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jude Forte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Treasure Coast Lexus responded

Kelly, thanks so much for the five-star review of Treasure Coast Lexus! We are happy to read you enjoyed the car wash and our facilities. Have a great day!

March 14, 2024

Your customer service rep. (Judy) went out of her way to work me in on virtually no notice when I had to have a potential issue checked out. When I arrived a couple of hours l More

by JNIEMEYE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jude Forte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Treasure Coast Lexus responded

We're so glad to know that Judy and the team at Treasure Coast Lexus were able to assist you promptly and efficiently. Thanks for sharing your positive experience with us!

March 14, 2024

David is the best, We always have a good rapport with him. He does a great job and keeps us informed. More

by eileen.nemeroff
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
David Seifert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Treasure Coast Lexus responded

We're so glad to know that David has been able to provide you with great service at Treasure Coast Lexus. It's important for us to keep our customers informed and we appreciate your positive feedback!

March 14, 2024

Service was done well and in good time and. car wash is always nice.Thank you all! More

by Cericksonmail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Treasure Coast Lexus responded

Thank you for this 5-star review of Treasure Coast Lexus! We truly appreciate your feedback!

March 14, 2024

Lexus service was professional and polite. Organized. Registered my car, told me what was to be done and when it would be ready More

by cjteach58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Trochez Galindo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Treasure Coast Lexus responded

We're glad to know you had a positive experience with our service team at Treasure Coast Lexus. We strive for professionalism and efficiency in all we do. Thanks for the review!

March 13, 2024

I have been a customer with them for over 15 years, this time they did not do a good job washing the vehicle. More

by ULETTM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kathy Register
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Treasure Coast Lexus responded

We're sorry to learn that your recent car wash didn't meet the standards you've come to expect from us over the years. We appreciate your loyalty and would like a chance to make things right for you. Please get in touch with us so we can discuss this further. Thank you, Michael Hoye - Service Manager - 772-460-0000 Ext 2400

March 13, 2024

Excellent Service Department. Excellent Sales Department, Michael was very helpful in terminating my current lease early and getting me on a new vehicle lease. All without press More

by JOSE.M.PINTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Burruano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kritikos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Seifert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Treasure Coast Lexus responded

Jose, we're delighted to know that Michael and Steve provided you with an excellent service at Treasure Coast Lexus. We appreciate your kind words about our team's efficiency and helpful attitude! Safe travels!

March 12, 2024

Brought my car in to have side molding put on Jude said it would take 2 hrs and it was done on time and it looked fine. More

by GCOLUCCI2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jude Forte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Treasure Coast Lexus responded

We're glad to know your visit to Treasure Coast Lexus was a positive one and that the side molding on your car was completed in good time. Thanks for sharing this feedback!

March 11, 2024

The Dealership it self is great and centrally located. The service that was rendered to me was good UNTIL i noticed that the basic 90,000 mile service was not completed after spending $740.00 once i calle More

by TANITAGUTHRIE32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kelleigh Congdon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Treasure Coast Lexus responded

Tanita, thank you for speaking with me. We are planning to pick up your vehicle on Friday and intend to resolve all of the issues we discussed. If you require further assistance in the meantime, please be sure to reach out. - Michael Hoye - Service Manager - 772-460-0000 Ext 2400

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