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Treasure Coast Lexus - Service Center

Ft Pierce, FL

4.7
3,088 Reviews

3,088 Reviews of Treasure Coast Lexus - Service Center

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April 01, 2024

I’ll be honest the service was great, but you guys left my car pretty dirty. I got it taken care of it. Please clean after yourselves.. More

by WarrenD0813
Recommend Dealer
No
Employees Worked With
Tara Overall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Treasure Coast Lexus responded

While it's great to hear your recent service went well, I'm very sorry for the condition your car was in upon pick-up. This is not reflective of our 5-star standards, and I'd like to address all outstanding concerns directly. Please give me a call when you can. Thank you, Michael Hoye - Service Manager - 772-460-0000 Ext 2400

March 31, 2024

Very courteous and thorough dealership and service. We feel confident with our car here. Thank you More

by WJMCNEILLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jude Forte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Treasure Coast Lexus responded

There is nothing better than a great review. Thanks for giving Treasure Coast Lexus your business!

March 29, 2024

3 times to get my windows tinted correctly and 3 days, unacceptable. Please always check the vehicle before delivery and try to get it right instead of the customer having to address the error. Lexus vehi More

by SHERRYUNDERHILL64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Rodriguez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Overall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan was great helping to set up our vehicle dashboard
Mar 29, 2024 -

Treasure Coast Lexus responded

Sherry, I'm sorry to read about your experience with the window tinting. We aim for perfection and quality service every time, so it's disappointing to see we've missed that mark here. Your feedback is important in helping us improve our services and live up to our promises. Please reach out directly if you'd like further assistance or have any other concerns - we're here for you! Thank you, Michael Hoye - Service Manager - 772-460-0000 Ext 2400

March 29, 2024

Efficient process to make appointment and check in, helpful and respectful employees, comfortable waiting area, reasonable wait time. More

by linwittschen
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Trochez Galindo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Treasure Coast Lexus responded

We're delighted to know you found our process efficient and the waiting area comfortable at Treasure Coast Lexus. Thanks for sharing your experience with us!

March 29, 2024

Greeted upon arrival, shown where to go to meet with service director. Nice waiting area with drinks and treats available. Price was reasonable. More

by rpwnyw
Recommend Dealer
Yes
Employees Worked With
David Seifert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Seifert
Mar 31, 2024 -

Treasure Coast Lexus responded

We're glad to know you had a pleasant experience at Treasure Coast Lexus! We strive to provide top-notch service and amenities for our guests. Thanks for the review, we appreciate it!

March 29, 2024

I always have a great service experience when i bring my vehicle to Treasure Coast Lexus. More

by lisasoesbe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hope Wilson
Apr 01, 2024 -

Treasure Coast Lexus responded

We are grateful for your review and your trust in our business. Thank you from all of us at Treasure Coast Lexus!

March 28, 2024

Excellent Service as always. Kept me updated the entire time. Jude was very professional, helpful and informative. More

by sezitall48
Recommend Dealer
Yes
Employees Worked With
Jude Forte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Treasure Coast Lexus responded

We're glad to know you had an excellent service experience with Jude at Treasure Coast Lexus! We appreciate your feedback and look forward to assisting you in the future.

March 28, 2024

Experience was pleasant and professional and took care of my service needs. Quality of of a service representative was great and informative. More

by GOBOXILL
Recommend Dealer
Yes
Employees Worked With
Kelly Condon
Mar 29, 2024 -

Treasure Coast Lexus responded

We're delighted to know you had a pleasant and professional experience at Treasure Coast Lexus! Our team is always here to provide great service and information. Thanks for your review!

March 27, 2024

Very helpful, courteous and friendly. Service experience is always positive and staff is very professional More

by stevebaronoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Ramnerine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Treasure Coast Lexus responded

Steve, we're delighted to know you've had consistently positive experiences with our team at Treasure Coast Lexus. Thanks for the review and your continued support!

March 25, 2024

We were told the new exhaust piece would take 30 minutes so we waited rather than drop off. It took 3.5 hrs More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kathy Register
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Treasure Coast Lexus responded

Ron, I'm sorry to read about the longer-than-expected wait time during your visit. We strive for accuracy in our service estimates and it seems we fell short this time. If you'd like to discuss this further or have any other concerns, please don't hesitate to reach out directly. Thank you. Michael Hoye - Service Manager - 772-460-0000 Ext 2400

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