Treasure Coast Lexus - Service Center

No problem with time reserved; meet and greet went well. Repair took a bit longer than mentioned, but not much. Disappointed that Lexus was not more aggressive in getting the recall repair scheduled and ins Repair took a bit longer than mentioned, but not much. Disappointed that Lexus was not more aggressive in getting the recall repair scheduled and instead kept implying that they would “ let us know when they had a fix ready”. Coupled with the terrible Consumer Reports ratings for the LS, the Lexus brand has taken quite a hit. More

Great dealership, leadership, staff Although I purchased my Lexus at Palm Beach Lexus, I've switched to Treasure Coast because of the staff! While less than thrilled that I spent $3,000 Although I purchased my Lexus at Palm Beach Lexus, I've switched to Treasure Coast because of the staff! While less than thrilled that I spent $3,000 on service, I know I'll get another 100,000 miles from my vehicle and I know I will enjoy the experience at Treasure Coast. More

25,000 mile service Service was great and also did three recall services.was given a loaner so that I didn’t have to wait for the three hour service. Service was great and also did three recall services.was given a loaner so that I didn’t have to wait for the three hour service. More

Reminder Nice to get a reminder and some information on available sales. I have been to the Fort Pierce, Treasure Coast Lexus Dealership only once and found Nice to get a reminder and some information on available sales. I have been to the Fort Pierce, Treasure Coast Lexus Dealership only once and found the service and staff just great to work with.. thank you all More

Amazing. Very pleased with the service department and the cleanliness of the dealership. My service representative I think her name was Kathy, was extremely he Very pleased with the service department and the cleanliness of the dealership. My service representative I think her name was Kathy, was extremely helpful and accommodating and honest. More

Great Customer Service My service advisor has made every visit a wonderful experience. He is concerned that my needs are met and always reliable, even when I call last minut My service advisor has made every visit a wonderful experience. He is concerned that my needs are met and always reliable, even when I call last minute with a potential major problem. It is service personal like Robert Collier who bring, us, the customers back for repeat service. More

Kathy was amazing and Sweet! There was always someone there to help! Although I wasn’t happy to have to replace my tire on such a new car, everything was handled profes and Sweet! There was always someone there to help! Although I wasn’t happy to have to replace my tire on such a new car, everything was handled professionally and quickly! More

Could have been better Wish I could say my experience was better. We bought a Lexus because we have always been extremely happy with the Toyotas we have had. I brought the L Wish I could say my experience was better. We bought a Lexus because we have always been extremely happy with the Toyotas we have had. I brought the Lexus in for the recall work to be done on the fuel pump. The next day when I went to fill up my gas tank, gas starting flooding out of the tank onto the pavement. I called Lexus and was asked to drive it to the dealership to be checked out. Apparently a seal had not been installed properly. I was told it would take hours to get a tow. Since the dealership was not far, maybe someone could have driven the loaner car to me and then dealt with getting my car to the dealership? Felt unsafe the whole time I was driving it. So that was that issue. Over the 4th weekend we drove to St. Augustine and couldn’t locate the connection for the seat belt in the middle of the second row. It wasn’t between the seat or behind. I called over a week and a half ago to ask where we might locate it. I was sent to Rafael’s extension and I left a message. Still waiting for a response. I guess with Lexus the 5 star treatment ends once you have signed on the dotted line to purchase the vehicle. More

Completely surprised again by receiving more from the service department than we thought possible. We called Roadside Assistance, the car was fixed and returned to our home within 3 hours. Thank you K service department than we thought possible. We called Roadside Assistance, the car was fixed and returned to our home within 3 hours. Thank you Kevin! More

Always Accessible My Service Director, Robert, is always accessible and quick to resolve my needs. It honestly doesn't take a full 25 words to convey how I feel My Service Director, Robert, is always accessible and quick to resolve my needs. It honestly doesn't take a full 25 words to convey how I feel More