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Treasure Coast Lexus - Service Center

Ft Pierce, FL

4.7
3,232 Reviews

3,232 Reviews of Treasure Coast Lexus - Service Center

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August 25, 2020

Treasure Coast Lexus and their staff are awesome! They go above and beyond to give you outstanding service. I used to dread taking my vehicle in for service but no more. More

by Lexus Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Salcedo
Aug 25, 2020 -

Treasure Coast Lexus responded

We are so proud to have earned your business! Thank you for taking the time to share and for trusting Treasure Coast Lexus to get the job done. Safe travels and we hope to see you back next time!

August 25, 2020

Excellent repair service, but valet service was not available for emergency transfer of my vehicle from home when rear window failed in the open position. I had to drive the vehicle to the dealership, More

by Bill H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Collier
Aug 25, 2020 -

Treasure Coast Lexus responded

Hi Bill - While I'm glad that you're satisfied with your repairs, I'd like to apologize for the issues you ran into here. We want to provide accommodating service to our guests and I'm very sorry that we were not able to valet your vehicle. I will speak with my team about this situation to find out why these mistakes occurred. If you would like to discuss anything further, don't hesitate to reach me by email. Thank you, Gary Mariarosssi - General Manager - gmariarossi@treasurecoastlexus.com

August 24, 2020

Lexus service is the best. Thank you so much Kathy! I appreciate all you do and the help and assistance you provided to me! Thank you More

by SCASSETTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Register
Aug 24, 2020 -

Treasure Coast Lexus responded

We are thrilled to hear that Kathy made your experience at Treasure Coast Lexus so excellent! Thank you for taking the time to share. We hope to earn your business again next time!

August 24, 2020

Things couldn't have been better. From the time I drove up to the time we left. Everyone was just spectacular. I would recommend you to anyone. THANKS SO MUCH !!!! More

by WJMORR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Kevin Sweeney
Aug 24, 2020 -

Treasure Coast Lexus responded

Thank you for sharing your feedback for our Treasure Coast Lexus team! We're glad to hear that you enjoyed all aspects of your experience as customer satisfaction is our goal. See you next time!

August 24, 2020

Treasure Coast Lexus consistently provides exceptional service. Sales team is knowledgeable and helpful and the service team makes sure that you are taken care of swiftly. I highly recommend TC Lexus!! More

by vmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Register
Aug 24, 2020 -

Treasure Coast Lexus responded

Thank you for the 5-star review! We are so glad you enjoy working with our team at Treasure Coast Lexus, and it means a lot to know that we provided the exceptional service we strive for here. We look forward to your next visit!

August 23, 2020

Appreciate the flexibility in scheduling due to COVID, picking up and returning my car, prompt service, professionalism, and overall great service. Lent me a loaner that I didn't even need to use due to More

by CINDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianne Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy (service) and the gentleman who picked up and returned my car, Brian Young
Aug 23, 2020 -

Treasure Coast Lexus responded

Cindy - thank you for reviewing Treasure Coast Lexus! I am glad to hear that our team was so accommodating during your service visit. We look forward to taking care of you in the future!

August 23, 2020

The service is always excellent here. Everyone is friendly and the place is very clean. The staff’s knowledge of the products is exceptional too. More

by Debt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Register
Aug 23, 2020 -

Treasure Coast Lexus responded

Thank you for providing Treasure Coast Lexus with your positive feedback! We're glad to hear that our team always impresses you during your visits!

August 23, 2020

Personnel we're great. I was there for an update. Tech guys was very informativeTook a lot longer than I was told. I would recommend the dealership to my friends. More

by jrt158
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keven Sweeney
Aug 24, 2020 -

Treasure Coast Lexus responded

Thank you very much for your feedback as well as your patience. Our team at Treasure Coast Lexus is grateful to have you as a customer and looks forward to serving you in the future!

August 22, 2020

I appreciated Rafael taking care of all I needed. The facility itself was very beautiful clean and COVID safe it seemed. Snacks were OK and drinks were great More

by Lynn Lexus Florida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raphael in service dept
Aug 24, 2020 -

Treasure Coast Lexus responded

Thank you so much, Lynn! It's wonderful to hear that you enjoyed your visit with us at Treasure Coast Lexus and that Rafael addressed all of your concerns. Hope to see you again!

August 21, 2020

Service Center Check-In Assistance was polite and quickly check in my vehicle. Service Rep Mr. Robert Collier explain this is the Service we will provide today per the Maintenance History. More

by Marie290
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Robert Collier, Service Team Members
Aug 21, 2020 -

Treasure Coast Lexus responded

Marie - Thank you for reviewing Treasure Coast Lexus! We are happy to hear that Robert and our team earned your five stars. We look forward to your next visit with us!

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