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Treasure Coast Lexus - Service Center

Ft Pierce, FL

4.7
3,232 Reviews

3,232 Reviews of Treasure Coast Lexus - Service Center

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September 03, 2020

The service experience was excellent. They picked up my car perform the service workAnd return my car within a couple of hours. They remind me of the service call and sent a letter to see To ask if I was s More

by LORIJORDAN964
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service Department
Sep 03, 2020 -

Treasure Coast Lexus responded

Lori, thank you for posting about your service visit with our Treasure Coast Lexus team! It's fantastic to see that you enjoyed your experience as customer satisfaction is our goal. We hope to work with you in the future!

September 03, 2020

It took 3 days of a engine light to be fixed, it did not happen. I don't want to name people for it was one of those things. I bought a nice car at another dealer and i am quite pleased. I wish the best t More

by HUBANK
Recommend Dealer
Yes
Employees Worked With
Kathy always does a super job.
Sep 06, 2020 -

Treasure Coast Lexus responded

Thank you for your feedback. I'm so sorry that this situation didn't work out as we would have hoped. If there is anything that I can do to assist you, please send me an email. Scott O'Keefe - Service Manager - sokeefe@treasurecoastlexus.com

September 03, 2020

Excellent customer service and follow up! From the first call to dropping off and picking up my vehicle everyone was friendly and went above and beyond. Keep up the great work. More

by HEIDIEVERYWHERE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Burruano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlton Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kritikos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rafael Salcedo
Sep 03, 2020 -

Treasure Coast Lexus responded

Thank you for the review! It was our pleasure to service your vehicle here at Treasure Coast Lexus, and we look forward to your next visit!

September 02, 2020

Howard Kent is by far the best salesman I have ever had the pleasure to work with!! I genuinely feel that he has my best interests as a first priority. More

by Melchia999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Treasure Coast Lexus responded

Thank you for posting your feedback for Treasure Coast Lexus. We take pride in offering great customer service and I am pleased to hear that Howard made the right impression! Safe travels!

September 02, 2020

I recently moved back to the area from Tampa and I scheduled service at TCL. Due to my early morning appointment, I was disappointed that a loaner car or shuttle service was unavailable. Still, the se More

by ccardin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy
Sep 02, 2020 -

Treasure Coast Lexus responded

Thank you for taking the time to share! I apologize for the inconvenience regarding the loaner vehicle, but I am glad to hear that Kathy earned your five-stars. We appreciate your business and hope to see you again down the road! - The Treasure Coast Lexus team.

September 01, 2020

Lexus looked up a recall on my vehicle even when it wasn't the reason for my visit. They were forthcoming, prompt, polite and efficient. I'll be a return customer for sure! More

by KCTHOMPSON34949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service manager
Sep 02, 2020 -

Treasure Coast Lexus responded

Thank you for taking the time to leave us a review! We are glad that we were able to assist you at Treasure Coast Lexus, and it means a lot to know that we provided the prompt and forthcoming service we strive for here. We look forward to your next visit!

August 30, 2020

Service was fine but it took me four phone calls to speak with right person I kept being transferred to recording machines when I just wanted to talk to a human More

by HSEGALAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raphael
Aug 31, 2020 -

Treasure Coast Lexus responded

I'm very sorry for the trouble you had reaching out team. This isn't what we want for our guests and I will look into what might have happened here. Thank you for your feedback and for trusting us with your business! Gary Mariarosssi - General Manager - gmariarossi@treasurecoastlexus.com

May 12, 2024 -

HSEGALAS responded

The restrictiions you mentioned had never been explained to me I had no udea In this context the promotion was a scam that worked As it led me to purchase car from you rather than Lexus of treasure coast

August 30, 2020

Service took longer the expected but Rafael was very attentive and exceeded my expectations. He is always open and fair with the service recommendations. Thank you Rafael More

by rc923
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Salcedo
Aug 31, 2020 -

Treasure Coast Lexus responded

Thank you for taking the time to leave us a review! We are so glad Rafael took good care of you here at Treasure Coast Lexus, and we will certainly let him know that you appreciate his help. We look forward to your next visit!

August 30, 2020

Recently moved to Vero Beach and made an appointment with Lexus of Melbourne for a recall. To make a long story short I was unhappy with the experience. I then decided to try Treasure Coast Lexus and have be More

by lynnringlr@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Sep 01, 2020 -

Treasure Coast Lexus responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Treasure Coast Lexus, and we are proud that we earned your business. We look forward to your next visit!

August 30, 2020

Treasure Coast Lexus offers outstanding service from making an appointment, greeters to the servicing agent. Our servicing agent was Robert who was professional and knowledgable. More

by BCRAIG168
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Collier
Sep 01, 2020 -

Treasure Coast Lexus responded

Thank you for the review! Providing outstanding service is always the goal here at Treasure Coast Lexus, and we are proud that Robert and our team made it happen for you. We look forward to your next visit!

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