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Treasure Coast Lexus - Service Center

Ft Pierce, FL

4.7
3,232 Reviews

3,232 Reviews of Treasure Coast Lexus - Service Center

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September 27, 2020

Robert was very helpful find the part to fix the initial problem on the same day The work was completed while I waited Thank you More

by geridipalma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Sep 28, 2020 -

Treasure Coast Lexus responded

Thank you for trusting Treasure Coast Lexus. We're glad to hear that Robert took care of your vehicle to ensure you got back on the road safely!

September 27, 2020

i was very impressed with the. customer service. Rafael Salcado was great in explaining the issues I had with my car and he helped me to decide the best way to go about working on these issues according More

by C Gravitt
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rafael Salcedo. Service Director
Sep 28, 2020 -

Treasure Coast Lexus responded

Thank you for posting about your experience with the Treasure Coast Lexus team. It is our goal to provide guests with excellent customer service and I am glad to see that Rafael was so accommodating. We wish you safe travels!

September 26, 2020

Always top service! In this day and age it is great to be able to send one's car to be serviced with the knowledge that it will be done correctly. Plus the concierge/loaner program can't be beat! More

by ALI K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert and Bruno
Sep 28, 2020 -

Treasure Coast Lexus responded

Thank you for trusting us to get the job done, Ali. We're grateful to have your business at Treasure Coast Lexus!

September 26, 2020

This is the best car I ever had.Best dealer and service everyone is always friendly and polite.Special thanks to Howard Kent for selling me this car and thanks to service department . More

by michaelkrukowski800
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Treasure Coast Lexus responded

Thank you for sharing such great feedback, Michael! We're glad to hear that Howard and the rest of our Treasure Coast Lexus team provided you with such a wonderful experience. Hope to see you next time!

September 25, 2020

My wife and/or I have owned a Lexus since 1988. each one at least 6 years. I kept my 2005 LS460L until last year when I reluctantly sold it after 214,000 wonderful, "never a problem" miles. I looked at nume More

by GLPGOLF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Burruano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlton Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kritikos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Collier, Service
Sep 28, 2020 -

Treasure Coast Lexus responded

What a wonderful review! We are honored to have you and your wife as part of the Treasure Coast Lexus family and are thrilled that you can depend on our team for excellent service, every time. It really means a lot to have your longtime support. Thank you so much!

September 24, 2020

After service in your dealership, The antenna is missing off my car!! DID it get lost at the car wash at your service ?Why did no-one call or note this? More importantly, The estimate to repair the windo More

by Rovella69
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Some lady was substituting for Kathy
Oct 09, 2020 -

Treasure Coast Lexus responded

We would never intentionally mislead a guest and I am so sorry for leaving the wrong impression. Additionally, we strive to offer a great value for our service so it was disappointing to see that you are not satisfied with our competitive pricing. I understand that you are frustrated and I do apologize. I think it would be best if we discussed your experience together as I'd like to see if there is any way I can improve your situation. We won't be able to contact you without a last name so please consider reaching out. Thank you, Gary Mariarosssi - General Manager - gmariarossi@treasurecoastlexus.com

Oct 16, 2020 -

Rovella69 responded

I will indeed

September 23, 2020

Everyone was kind and very attentive. It was a Beautiful and clean center! Kathy R. Is very helpful and informative! Thanks so much! Edmee R. More

by EDMEEILEANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Reister
Sep 23, 2020 -

Treasure Coast Lexus responded

We couldn't have asked for a better endorsement, Edmee! It's so good to hear that Kathy and the rest of the team made your visit so enjoyable. Thank you for trusting Treasure Coast Lexus with your business!

September 22, 2020

Excellent service. Arranged to have my car towed to dealership, replaced damaged tire for no charge, and returned car to my home. Very satisfied. Robert Collier was exceptional to work with. I will def More

by Bill H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Collier
Sep 22, 2020 -

Treasure Coast Lexus responded

Bill - Thank you for the kind words. It was our pleasure to service your vehicle here, and we are grateful to have you as a customer. It seems like this review was intended to have a positive star rating, but if there is anything more we can do to assist you, please don't hesitate to send me an email. Thank you, Scott O'Keefe - Service Manager - sokeefe@treasurecoastlexus.com

Sep 22, 2020 -

Bill H responded

I meant to give 5 stars but must have mid-typed. Bill

September 22, 2020

Raphael was couteous, considerate, and efficient. Service accommodated my scheduling needs and even took me early. Email system also made visit easy and saved time. More

by GBERG1946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raphael
Sep 22, 2020 -

Treasure Coast Lexus responded

Thank you for the review! We are so glad Raphael provided the courteous and considerate service we pride ourselves on at Treasure Coast Lexus. We will certainly share your kind words with him, and we look forward to your next visit!

September 22, 2020

Great! Keven Sweeney was very professional, exceptional Great! Keven Sweeney was very professional, exceptional service No comparison to my last service advisor, best service since my purchase from Lexu More

by clarkes3473
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keven Sweeney
Sep 23, 2020 -

Treasure Coast Lexus responded

Thank you for taking the time to leave us a review! It is great to hear that Keven delivered such outstanding service. We appreciate your business and hope to work with you again down the road! - The Treasure Coast Lexus team

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