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Treasure Coast Lexus - Service Center

Ft Pierce, FL

4.7
3,232 Reviews

3,232 Reviews of Treasure Coast Lexus - Service Center

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October 07, 2020

Although the service center was very clean there are several deficiencies. The televisions were not working in the waiting areas and when we asked if they could be turned on we never received a response More

by phdone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peggy Ann Skiffing
Oct 07, 2020 -

Treasure Coast Lexus responded

Thank you for taking the time to leave us this feedback. We do strive to provide an exceptional experience in all areas here, and I will be sure to share this with my team and work to improve our process going forward. If there is anything more you'd like to share with me, please don't hesitate to send me an email. Thank you, Scott O'Keefe - Service Manager - sokeefe@treasurecoastlexus.com

October 07, 2020

Having just moved to the Treasure Coast from CO, I was cautiously optimistic that my experience would be the same..flawless and above all of my expectations. Other than a less than good car wash, everyth More

by cdernie2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Rodriguez
Oct 08, 2020 -

Treasure Coast Lexus responded

Thank you for the review and feedback. We are grateful that we got the opportunity to work with you here at Treasure Coast Lexus, and it means a lot that you chose to work with us after moving here. If there is anything more I can do to assist you, please don't hesitate to send me an email! Thank you, Scott O'Keefe - Service Manager - sokeefe@treasurecoastlexus.com

October 07, 2020

Robert Collier is always committed to ensuring that any issue I have with my car is inspected and resolved to my satisfaction. He makes sure that all scheduled service items are inspected and serviced. Rob More

by RUTHDURKEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

Treasure Coast Lexus responded

Thank you, Ruth, for reviewing Treasure Coast Lexus! We are dedicated to offering great service for guests and I am glad to see that Robert always hits the mark!

October 07, 2020

Excellent experience as usual at Treasure Coast Lexus. Had a chance to say hello to Howard Kent our friend and salesman. Will be purchasing my next Lexus from Howard and look forward to my futu More

by DMiller
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Peggy Service
Oct 08, 2020 -

Treasure Coast Lexus responded

Thank you for the review! We are so glad you enjoy working with our team here at Treasure Coast Lexus, and we will certainly let Howard know that you appreciate him. We look forward to your next visit!

October 06, 2020

cathy register is the best period. she is hands down the best she is always trying to it serve it is a distinct honor to work with her More

by PARRISHBJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kathy register
Oct 06, 2020 -

Treasure Coast Lexus responded

Thank you for the review! Cathy is an excellent member of our team at Treasure Coast Lexus, and we will certainly share your kind words with her. We look forward to your next visit!

October 04, 2020

In the past I couldn't rate this dealership highly enough but this visit was much worst. Basically, my advisor went out sick and nobody picked up the slack. My car just sat there and I was left to having to More

by KATSHOT
Recommend Dealer
Yes
Employees Worked With
Kevin, Monica
Oct 05, 2020 -

Treasure Coast Lexus responded

We strive to deliver a seamless and enjoyable experience for guests and I'd like to apologize for what occurred during your recent visit. I will be sure to discuss this feedback with the right people so we can work towards improving our processes moving forward. We hope that you give us another opportunity to impress you in the future and if you would like to speak with us further, please don't hesitate to reach out. Thank you, Scott O'Keefe - Service Manager - sokeefe@treasurecoastlexus.com

October 04, 2020

Shout out to McKenzie my sales rep. Thank you for my NX200. Anyone going to Treasure Coast Lexus asked for her, she’s the best More

by Dawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellen Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2020 -

Treasure Coast Lexus responded

Thank you for the kind review, Dawn! We appreciate your support and hope to work with you again at Treasure Coast Lexus. Safe travels in your new Lexus NX 200t!

October 04, 2020

Everyone was very helpful and courteous. I really did appreciate the valet service. It was great to have my car serviced and not have to leave home. More

by mbothman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Druzik
Oct 05, 2020 -

Treasure Coast Lexus responded

We really appreciate this lovely review! It was our pleasure to make your service experience so convenient and attentive. Thank you for trusting Treasure Coast Lexus with your vehicle and your business!

October 02, 2020

Treasure Coast Lexus always has an outstanding customer service they go beyond and I feel like my car is always in good hands. Great service always! More

by Maria Russo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keven Sweeney
Oct 02, 2020 -

Treasure Coast Lexus responded

Hi Maria, thank you for your confidence in Treasure Coast Lexus! We're glad to hear that our team always provides you with excellent customer service and we look forward to taking care of you next time!

Oct 02, 2020 -

Treasure Coast Lexus responded

:)

October 02, 2020

Scheduling the service accommodated my schedule making it convenient for me. The staff that helped me were pleasant, knowledgeable and prompt. The car was ready on schedule so I didn’t have to wait. More

by CARLO_CIAMPAGLIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peggy
Oct 02, 2020 -

Treasure Coast Lexus responded

Thank you, Carlo, for trusting Treasure Coast Lexus to get the job done. We look forward to taking care of you during your next service visit!

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