Back

Treasure Coast Lexus - Service Center

Ft Pierce, FL

4.7
3,232 Reviews

3,232 Reviews of Treasure Coast Lexus - Service Center

Sort by
October 14, 2020

I took my car in for a recall and oil change and I was told by service tech name Kevin busser after Peggy said my car was ready to pick up I needed brakes and four new tires and would have to sign a waive More

by DFRISONE13
Recommend Dealer
No
Employees Worked With
Peggy Skiffington
Oct 29, 2020 -

Treasure Coast Lexus responded

This is a concerning review to read. I assure you that it is never our intention to mislead our customers here, and I would like to speak with you directly about the recommendations we made regarding your brakes. We strive for thorough and accommodating service here, and I'm disappointed we didn't leave you with that impression. Unfortunately, I am unable to find your contact information without a full name - would you consider sending me an email? Thank you, Scott O'Keefe - Service Manager - sokeefe@treasurecoastlexus.com

October 13, 2020

Excellent staff and service !! Convenient location and good price with the coupon. Keep up the great service and you will always have my business. Thanks More

by CERNSTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Register
Oct 13, 2020 -

Treasure Coast Lexus responded

It means a lot to have you as a loyal Treasure Coast Lexus customer. Thank you for sharing this feedback so that others will know what it's like to be our guest! We look forward to seeing you at your next visit.

October 11, 2020

Full work discussed wasn’t done & didn’t receive a call to inform me car was done when completed as I left vehicle there Sales rep was good though More

by cjrobjwu02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Collier
Oct 12, 2020 -

Treasure Coast Lexus responded

We aim to perform meticulous service and to provide prompt communication so it was hard to receive this feedback. I sincerely apologize for leaving the wrong impression and I am here to speak with you if you would like to discuss these concerns together. Thank you for your business, Gary Mariarosssi - General Manager - gmariarossi@treasurecoastlexus.com

October 10, 2020

Thanks to Rafael Salcedo, Treasure Coast Lexus provided an excellent service. Certainly I will go back for future service. Rafael does really care about his customers. More

by DAS025NHPH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Salcedo
Oct 12, 2020 -

Treasure Coast Lexus responded

Thank you for the review! We are so glad Rafael took good care of you here at Treasure Coast Lexus, and we will certainly let him know that you appreciate his help. We look forward to your next visit!

October 08, 2020

Treasure Coast Lexus always provides excellent service. It resolves every issue timely and courteously. They always do their best to work around my schedule..I highly recommend this dealership. More

by GM1STEAMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Register
Oct 08, 2020 -

Treasure Coast Lexus responded

Thank you for the review! We are grateful for your business here at Treasure Coast Lexus, and we look forward to your next visit!

October 08, 2020

Professional and courteous service. Great waiting room with refreshments. Full explanation of services performed along with cost. Immediate appointment was made for battery replacement which allowed me t More

by billswat1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina Klein
Oct 08, 2020 -

Treasure Coast Lexus responded

Thank you for trusting us to take care of your Lexus RX 350. We're pleased to hear that you enjoyed the service and amenities at Treasure Coast Lexus and we look forward to working with you next time!

October 08, 2020

Excellant experiance! Everyone always above and beyond courteous and now with COVID-safe! Usually work with Cathy for service but she was ill so dealt with her associate-equally as nice! More

by SSHERRYICURN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
McKenzie Clements
Oct 09, 2020 -

Treasure Coast Lexus responded

Thank you for coming to Treasure Coast Lexus for your auto service needs! It really means a lot that you receive "above and beyond" service from our team, every time. Have a great weekend!

October 08, 2020

Treasure Coast Lexus is always clean, friendly, and efficient in servicing my car. The waiting area is comfortable and I enjoy the complementary snacks. I trust they are honest and dealing with my car More

by Johnson Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kritikos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Firestone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

Treasure Coast Lexus responded

Thank you for reviewing Treasure Coast Lexus! We strive to provide exceptional service for guests and I am pleased to see that came through to you. Our team looks forward to working with your family next time!

October 08, 2020

Very personal, friendly service. Quick and easy Very personal, friendly service. Quick and easy communication, attentive to my needs. Kathy Register went above and beyond to make sure my car will More

by OLENA T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Burruano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlton Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dianne Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Licausi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kritikos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Firestone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Register, Rick Russell , Gary Mariarossi
Oct 08, 2020 -

Treasure Coast Lexus responded

Olena, thank you for the review! It was our pleasure to service your vehicle here at Treasure Coast Lexus, and we will certainly let Kathy know that you appreciate her help. We look forward to your next visit!

October 07, 2020

Joe Loverso just left here after making an adjustment which will enable me to adjust my seat. A feature in a 2019 Lexus and all Lexus since. This adjustment should have been done when I took possession More

by ruddymb
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service
Oct 07, 2020 -

Treasure Coast Lexus responded

Thank you for allowing our team to make things right. We want guests to be confident in our services and I am glad to see that everything was taken care of for you.

...
211
...