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Treasure Coast Lexus - Service Center

Ft Pierce, FL

4.7
3,088 Reviews

3,088 Reviews of Treasure Coast Lexus - Service Center

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May 05, 2024

Friendly and clean dealership and waiting area is very comfortable and has great drinks and snacks! More

by HOMINGPIJN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott McElveen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelleigh Congdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Treasure Coast Lexus responded

Thank you for choosing Treasure Coast Lexus, we appreciate your positive feedback about our team and facilities!

May 05, 2024

Great service. Very friendly. Communication was real my good. Took good care of us. Will recommend More

by MONDAYCHILD2112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelleigh Congdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Treasure Coast Lexus responded

We're so glad to know you had a great experience with us at Treasure Coast Lexus! Thank you for recommending our service, we truly appreciate it!

May 03, 2024

All service was above and beyond … very happy with everyone we came in contact with More

by lindysu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Overall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Kent
May 03, 2024 -

Treasure Coast Lexus responded

Your kind review warms our hearts! Thank you from the Treasure Coast Lexus Team.

May 02, 2024

Treasure Coast Lexus is a very honest dealership. and the service or repairs are always done right. More

by sylviacheval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jude Forte
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Treasure Coast Lexus responded

We appreciate your business and your review! Thanks from the Treasure Coast Lexus Team!

April 28, 2024

Efficient and courteous treatment from the service department. Kathy is helpful and knowledgable. The waiting area should have outlets for phone charging. The car was washed and vacuumed. Thank you fo More

by BARBARAJFINN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Treasure Coast Lexus responded

Barbara, we appreciate your feedback and are glad to know that Kathy was able to assist you efficiently at Treasure Coast Lexus. We will definitely consider adding outlets in the waiting area for our customers' convenience. Thanks for choosing us - safe travels!

April 28, 2024

It is such a pleasure to visit TC Lexlus, from ownership to washing my RX 350 it makes a special experience. More

by fultonhiggins1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Trochez Galindo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Treasure Coast Lexus responded

Fulton, we're delighted to know that you enjoy your visits to Treasure Coast Lexus. Thanks for trusting us with your RX 350 and sharing this wonderful feedback!

April 26, 2024

Scheduled me for next day service after I got a flat. Also complete my 5,000 mile service at same time. Great service. Timely and professional. More

by JJC1144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Trochez Galindo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlton Duncan
Apr 26, 2024 -

Treasure Coast Lexus responded

We're glad to have been able to assist you promptly and professionally at Treasure Coast Lexus. Thanks for the positive feedback — we appreciate it!

April 26, 2024

Went in to have car checked as I had 2 discharged battery incidents on batteries that were 10 months and 2 weeks old, specifically asked to check alternator. Report came back that the discharges were ca More

by BURRILLM
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Jude Forte
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Treasure Coast Lexus responded

Burrillm, I'm sorry to read about your experience and the issues with your car's alternator. We aim for thoroughness in our service department, so it's disappointing that we missed this during your visit. I'd like to discuss this further and see how we can rectify the situation. Please reach out at a time convenient for you - Thank you, Michael Hoye - Service Manager - 772-460-0000 Ext 2400

April 19, 2024

Very professional and easy to obtain an appointment. there was also follow up on the appointment. More

by giereks3
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jude Forte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Treasure Coast Lexus responded

Thank you for leaving Treasure Coast Lexus a five-star review! We are glad that our team was professional and followed up regarding your visit. See you next time!

April 19, 2024

Service communications were terrible. I would suggest a new service manager soon. I have worked with 2 other Lexus dealers and this service wasn’t even close. They are no where near the More

by mfswcr
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Hoye
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jude Forte
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Treasure Coast Lexus responded

We're sorry to read about your experience with our service department. We strive for excellence in all areas of customer interaction and it's clear we fell short this time around. Your feedback is valuable, as it helps us identify areas where improvements are needed. Please reach out when you can as I would like to understand better what transpired during your visit. Thank you, Amber Woods - General Manager - awoods@treasurecoastlexus.com

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