Treasure Coast Lexus - Service Center
Ft Pierce, FL
3,238 Reviews of Treasure Coast Lexus - Service Center
Keven was kind and caring, and truly took the time to sit and discuss my concerns regarding my vehicle. Everything was addressed and handled professionally and in a timely manner. and discuss my concerns regarding my vehicle. Everything was addressed and handled professionally and in a timely manner. More
Treasure Coast Lexus of Ft. Pierce has been totally awesome. Upon arrival at the service department you are so pleasantly greeted the service advisors are always friendly and very professional. My serv awesome. Upon arrival at the service department you are so pleasantly greeted the service advisors are always friendly and very professional. My service tech Manny is the best. He explains everything that needs to be done and suggest additional service that needs to be done to make my vehicle ownership a total pleasure. More
MY 3rd visit in 8 days was on 11/7. Scott was Excellent. Gary Rossi was PATHETIC!!! Horrible customer service. Left with a dangerous car. Gary Rossi was PATHETIC!!! Horrible customer service. Left with a dangerous car. More
Everything was fine, loaner car ready, work completed. It just took an hour longer than was stated, so had to wait. The only problem was amount of time stated to repair car. just took an hour longer than was stated, so had to wait. The only problem was amount of time stated to repair car. More
I'm always impressed with the customer service at Treasure Coast Lexus. I interacted with a number of people, ALL of whom were polite and extremely helpful. As an author and expert in human perform Treasure Coast Lexus. I interacted with a number of people, ALL of whom were polite and extremely helpful. As an author and expert in human performance and leadership, I find this very refreshing as I understand this is the result of many things like good hiring, management, and processes to name a few. Well done Treasure Coast Lexus! - Dr. Paul "Paulie" Gavoni More
took care of the issue and had my wife on her way with a loaner in a timely manner. No scuffs or foot prints on the interior like last time. Although there was a bit of debris from the windshield install, i loaner in a timely manner. No scuffs or foot prints on the interior like last time. Although there was a bit of debris from the windshield install, in their defense, Safelight came in to do the install....so all in all they did a Great job, I can definitely see the improvement in the customer experience at TC, getting it on it's way to par with the older Lexus dealerships south of us. More
I will come back next time I want to buy a Lexus I I will come back next time I want to buy a Lexus I appreciate they were very helpful and provided excellent customer service. Thank you! I will come back next time I want to buy a Lexus I appreciate they were very helpful and provided excellent customer service. Thank you! More
Valet service is a great benefit and convenience, and is very well managed. Warranty work is always professionally done, and done right the first time. very well managed. Warranty work is always professionally done, and done right the first time. More
Improved phone answeringEasy to make appt for recall and Improved phone answering Easy to make appt for recall and obtain loaner Had to wait for new advisor but Hudson (golden retriever) and I used the tim Improved phone answering Easy to make appt for recall and obtain loaner Had to wait for new advisor but Hudson (golden retriever) and I used the time to admire new models in sparkling showroom. Warmly greeted by Carlton, my salesman from 2018 Routine tune up and recall repairs took longer than expected so I had to keep loaner overnight. Retrieval the next day was efficient.. I regret that I did not speak with the techs while there as I find the manual ponderous and hard to find answers on -getting mirror to fold in when door lick is activated, lower height of trunk door, reprogramming radio. More
Great service Rafael always treats me great Would love Great service Rafael always treats me great Would love some outdoor seating Friendly staff great snacks Why 25 words a bit excessive I only both Great service Rafael always treats me great Would love some outdoor seating Friendly staff great snacks Why 25 words a bit excessive I only bother to help Rafael More