Treasure Coast Lexus - Service Center
Ft Pierce, FL
3,144 Reviews of Treasure Coast Lexus - Service Center
Service rep Katy Register took good care of me, as usual! My visit was for an oil change, but included the multi-point inspection and a wash job. The dealership is pristine, everyone there speaks to you and My visit was for an oil change, but included the multi-point inspection and a wash job. The dealership is pristine, everyone there speaks to you and you leave feeling valued as a customer. Our original sales person for our 11 yr old ES350, Paul Licausi, stopped by for a few minutes to catch up! Best car, best service, best all-around experience compared to every other dealership we’ve dealt with in 50+ years of driving. BTW, this is our 3rd Lexus ES350! More
Poor communication with me and internally between other service team members. I brought my car in on a Monday for a check engine light. I was told a part was being ordered and the head mechanic was going t service team members. I brought my car in on a Monday for a check engine light. I was told a part was being ordered and the head mechanic was going to review the problem based on the diagnostics run. I called Wednesday and left a message looking for an update with no response. I then called twice on Thursday leaving messages on a voicemail once and with a receptionist another time, again with no response. Friday I had to ask for the manager of the service department to help me and then finally got a call back from Jude. On this call I was told that the head mechanic not only needed to look at the car, but also that the part I was told was ordered never was ordered. This lack of communication or sheer incompetence is disrespectful to me and an embarrassment to the brand. More
Fantastic, great, very, very helpful, very happy with everyone. Everyone seems to enjoy their job. everyone. Everyone seems to enjoy their job. More
El servicio no fue completo no lavaron el carro y no me explicaron porque no sabían ni encender el carro explicaron porque no sabían ni encender el carro More
Service was efficient and thorough. Service advisor was communicative and helpful. Salesperson took time and thoroughly explained options for a future purchase. Service advisor was communicative and helpful. Salesperson took time and thoroughly explained options for a future purchase. More
Very professional and courteous. Get an appt with no wait time. The waiting area is very nice Get an appt with no wait time. The waiting area is very nice More
The staff is very professional and kind. I highly recommend the services. I am very happy to receive this great service. I highly recommend the services. I am very happy to receive this great service. More
Happy with the service that was performed on my vehicle. The car was done when promised and the waiting area is comfortable. The car was done when promised and the waiting area is comfortable. More
Great dealership, and a wonderful staff. My first time and was very impressed with the care and great service. My first time and was very impressed with the care and great service. More
I love my Lexus and Treasure Coast Lexus does a great job taking care of my baby. I will not take my RX anywhere else. taking care of my baby. I will not take my RX anywhere else. More