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Treasure Coast Lexus - Service Center

Ft Pierce, FL

4.7
3,232 Reviews

3,232 Reviews of Treasure Coast Lexus - Service Center

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December 18, 2020

Should have informed me while my vehicle was in the back about tire light flashing and giving me a price to replace or not otherwise good experience More

by Smokedking1143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Register
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2020 -

Treasure Coast Lexus responded

I sincerely apologize for the lack of effective communication here. I will be sure to share this feedback with my team, and we will work to improve our process going forward. If there is anything more you would like to share with me, please don't hesitate to send me an email. We look forward to the next opportunity to impress you! Thanks, Scott O'Keefe - Service Manager - sokeefe@treasurecoastlexus.com

December 17, 2020

We have been looking for a new car (currently had a 2006 Lexus RX400H) for a few years. Visited many auto dealerships and somehow still came back to the Lexus. We were always impressed with both their be More

by ILUV2QUILT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Burruano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Young
Dec 17, 2020 -

Treasure Coast Lexus responded

We love happy customers! It's wonderful to see this feedback about our facilities and service and we are delighted that Brian helped you get into the right vehicle for you. Congratulations from all of us at Treasure Coast Lexus! Thank you for your business and safe travels in your new ride.

December 17, 2020

I had a service appt and Ms. Kathy was Great, She was very professional and knowledgeable of the services that was needed for my 2014 Lexus. I was in and out very quickly, I even had time to get my ser More

by townsendmary61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lamar and crew
Dec 17, 2020 -

Treasure Coast Lexus responded

This review is music to our ears, thank you! We appreciate you mentioning the superior service you received from Kathy, we will make sure she gets the message. Thank you for trusting us with your business and your 2014 Lexus. Have a safe and happy holiday season! - Treasure Coast Lexus Team

December 17, 2020

I have used Treasure Coast Lexus since purchasing my wife's RX 350, they have always provided excellent service. The customer waiting area is one of the best in the area. More

by jamesjas3rd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

Treasure Coast Lexus responded

We're so lucky to have you and your wife in the Treasure Coast Lexus family, James! It's always our pleasure to make your service visits comfortable and enjoyable. Thank you for trusting us with all your repair and maintenance needs!

December 17, 2020

Everything went very smoothly. Rick picked up car super nice guy and delivered in time. Service was done on point. We are very pleased with all of Lexus staff! More

by MicheleG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Salcedo
Dec 18, 2020 -

Treasure Coast Lexus responded

We're thrilled to hear that Rick and the rest of our team made your visit so friendly, Michele, and so glad we could help! Thank you for trusting Treasure Coast Lexus with your service needs!

December 16, 2020

It was a very good visit, though I waited in the waiting room for longer than I expected. Not sure who my service advisor was, but he was great. He had the work done quickly and he explained what was going More

by JLASSEN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Salcedo
Dec 16, 2020 -

Treasure Coast Lexus responded

Thank you for taking the time to share! While we are sorry to hear your visit took longer than anticipated, it is great that you had such a fantastic service experience working with the team. We appreciate your business and hope to see you again at Treasure Coast Lexus!

December 16, 2020

This dealership is great! Everyone is so nice and always helpful. Been coming here for almost 2 years and never had a complaint. Thanks guys! More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Ramnerine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Bianchi, Scott O'Keefe
Dec 16, 2020 -

Treasure Coast Lexus responded

We are very grateful for your years of business! Thank you for choosing Treasure Coast Lexus and taking the time to leave us a review. Our team wishes you a happy and healthy holiday season!

December 15, 2020

Outstanding service dept. with service co-ordinater Rafael Salcedo. Attended to by Howard Kent, Sales, while waiting for service completion. Real Gentleman , very courteous. When we decide to buy a More

by drag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Kent, Rafael Salcedo
Dec 15, 2020 -

Treasure Coast Lexus responded

Marlene and Nick - we're grateful to receive your feedback! It is our goal to deliver a seamless and enjoyable experience and I am pleased to see that Rafael and Howard took care of you during your recent visit to Treasure Coast Lexus. We look forward to seeing you next time!

December 15, 2020

The service was friendly and accurate that started with the scheduling all the way thru servicing and car washing. I would recommend this dealership to anyone More

by haesche
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Treasure Coast Lexus responded

We are delighted to earn your recommendation! Thank you so much for trusting us with your vehicle and taking time to post a review. For all your future auto service needs, we will be here to help.

December 15, 2020

2 hours for an oil change is way too long. Called for an appointment & was willing to wait till next week but was told no problem. After waiting 2hours I was told that there was a staff shortage. Appointmen More

by OHYEAHH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Collier
Dec 31, 2020 -

Treasure Coast Lexus responded

I sincerely apologize that your recent visit ran overtime. It's never our intention to inconvenience our guests and I will speak with my team to find out more about this situation. If there is anything further that I can do to assist you, please contact me directly. Thank you, Scott O'Keefe - Service Manager - sokeefe@treasurecoastlexus.com

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