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Treasure Coast Lexus - Service Center

Ft Pierce, FL

4.7
3,232 Reviews

3,232 Reviews of Treasure Coast Lexus - Service Center

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December 22, 2020

Rafael at treasure coast Lexus is the beat sale person of us he went far and above to make me fill comfortable .surrounding good only problem i had it's not his fault someone stole apple charger More

by victoriaetienne57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Salcedo
Dec 22, 2020 -

Treasure Coast Lexus responded

Victoria - While I am pleased to hear that Rafael took good care of you, I am concerned to hear about this Apple charger. I would be more than willing to speak with you directly about this to see if we can clear this up. Please don't hesitate to send me an email. Thank you, Gary Mariarosssi - General Manager - gmariarossi@treasurecoastlexus.com

Dec 22, 2020 -

victoriaetienne57 responded

Hello Rafael was my service person .Yes my apple phone needed charger 20% i went into the charger room and notice the apple charger was missing i went to Rafael witness that it was missing also not Lexus fault someone walk away with it Thank you Victoria Etienne561-860-4880

Dec 28, 2020 -

Treasure Coast Lexus responded

Victoria - Thank you for the additional information. We will certainly keep an eye out and keep this review in mind moving forward. Again, I sincerely apologize for this inconvenience. Gary Mariarosssi - General Manager - gmariarossi@treasurecoastlexus.com

Dec 30, 2020 -

victoriaetienne57 responded

thank you ?????

December 22, 2020

Rafael and the whole service team are very prompt and friendly. The experience at Treasure Coast Lexus has been exceptional every time I’ve been there. More

by tomcatf140155
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Salcedo
Dec 22, 2020 -

Treasure Coast Lexus responded

Thank you for posting about your 5-star experience with our Treasure Coast Lexus team. It is wonderful to hear that Rafael made the right impression by providing you with excellent service. We hope to see you next time!

December 22, 2020

My service director was excellent.. he made me feel My service director was excellent.. he made me feel very comfortable.. and he was very understanding and very skilled. It was my first time at the More

by MERUDOLPH1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rafael Salcedo
Dec 23, 2020 -

Treasure Coast Lexus responded

Thank you for allowing us the chance to earn your business! We are so glad to hear that you enjoyed your first visit with our Service Department. Hope to see you next time at Treasure Coast Lexus!

December 19, 2020

Both service and sales are excellent.. Management and staff are top notch.. Have purchased/leased 5 cars from them over the years.. Always a great experience.... More

by bobf48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony, Gary and Rick, Robert Collier
Dec 21, 2020 -

Treasure Coast Lexus responded

Thank you so much for your years of business! We are grateful to have you as a customer here at Treasure Coast Lexus and hope to work with you for many more years to come.

December 18, 2020

Always pleasant to work with. Valet makes it so convenient to having my work done at the dealership. Love my Lexus and the quality care More

by Shadyoaksw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Collier
Dec 18, 2020 -

Treasure Coast Lexus responded

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you had such an exceptional service experience working with the team. Drive safely, and we hope to see you back at Treasure Coast Lexus!

December 18, 2020

From the first moment that we talked to Robin on the telephone to schedule an appointment to the friendly greeting we received when we drove into the service department, to speaking with Robert, our ser More

by bjameling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Collier
Dec 18, 2020 -

Treasure Coast Lexus responded

Thank you for taking the time to review us! We are very proud to have Robert on our team, and it is excellent to hear that he delivered such a successful service experience. Safe travels, and we hope to work with you again at Treasure Coast Lexus!

December 18, 2020

I enjoyed my latest visit to Treasure Coast Lexus for maintenance on my RX. Raphael, my service Rep, was terrific. He explained what needed to be done and keep me updated related to the final outcome. I More

by RX350 Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Salcedo
Dec 18, 2020 -

Treasure Coast Lexus responded

That's what we love to hear, Jim! It's wonderful that Raphael went above and beyond to make your service visit so communicative and transparent. Thank you for trusting Treasure Coast Lexus with your Lexus RX 350!

December 18, 2020

Robert Collier has always been above board courteous and professional. I will not use anyone else. Pleasure bringing my 2 Lexus’s in for service. More

by DBSTRN53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Collier
Dec 18, 2020 -

Treasure Coast Lexus responded

Your confidence in Robert makes our day, and we'll be sure to pass along your kind words to him! It's wonderful to hear how well he always takes care of you and your vehicles. Thank you for your confidence in Treasure Coast Lexus!

December 18, 2020

We had to leave our lease but Anthony and Paul helped us through a difficult time and we selected a 2016 NX. It is. Try safe and affordable and we love it. Thank you guys! More

by Dave Hunter
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Burruano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Licausi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Mariarossi
Dec 18, 2020 -

Treasure Coast Lexus responded

Dave, thank you for taking the time to leave us a review! We are so glad Anthony and Paul took such good care of you here at Treasure Coast Lexus, and we will be sure to let them know that you appreciate their help. We hope that you continue to enjoy your 2016 Lexus NX!

December 18, 2020

I am going to make this short and sweet, Treasure Coast Lexus IS the best for service and sales. My service advisor is always great. More

by Nanatojoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Collier
Dec 18, 2020 -

Treasure Coast Lexus responded

This review made our day! Thank you for the kind words and for taking the time to share your experience. We appreciate your business and hope to work with you again at Treasure Coast Lexus!

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