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Treasure Coast Lexus - Service Center

Ft Pierce, FL

4.7
3,232 Reviews

3,232 Reviews of Treasure Coast Lexus - Service Center

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December 31, 2020

I came expect long wait time, but it Fastest service in the treasure coast area, and friendly staff all around. Clean every body was wearing their mask, More

by Nesly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Collier
Dec 31, 2020 -

Treasure Coast Lexus responded

Thank you for taking the time to review Treasure Coast Lexus! We are happy to have provided you with a fast, friendly and safe experience. Have a wonderful day!

December 31, 2020

Everyone is just so pleasant and welcoming.They listen to my request and do the service I need.They got some Awesome workers..Lexus L More

by Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keven Sweeney
Dec 31, 2020 -

Treasure Coast Lexus responded

Ann, this review of our service team is music to our ears! Thank you for taking the time to share your positive feedback. - Treasure Coast Lexus Team

December 30, 2020

Excellent customer service, Rafael explained everything so that I can understand in great details, gave me a clear price, no pressure to do the work quickly. More

by bpardo4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Mariarossi, Rafael Salcedo
Dec 30, 2020 -

Treasure Coast Lexus responded

Thank you for taking the time to review us! We strive to deliver a transparent and pressure-free service experience, and it is great to hear that Rafael left the right impression. Safe travels, and we hope to work with you again at Treasure Coast Lexus!

December 30, 2020

I had another pleasant experience at Treasure Coast Lexus yesterday. Sitting areas were spaced out nicely. For constructive criticism, it would have been nice to see someone wiping down tables and chairs per More

by BOYDJL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keven Sweeney
Dec 31, 2020 -

Treasure Coast Lexus responded

Thank you for taking the time to leave us this feedback. We are grateful to have you as a customer, and we will be sure to share this with our team and work to improve our process going forward. We look forward to the next opportunity to impress you!

December 29, 2020

Customerservice is wonderful. The service managers, in particular my service manager Rafael , was prepared and ready to get service done to my vehicle in a timely manner. Courtesy car wash was good but co More

by CAROLPERIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rafael Salcedo
Dec 30, 2020 -

Treasure Coast Lexus responded

Thank you so much for choosing Treasure Coast Lexus for your auto service needs. We are happy to hear that Rafael took excellent care of your vehicle, and we appreciate this feedback about your car wash as well. We will keep this in mind moving forward. Have a great day!

December 26, 2020

A long time waiting for a tire rotation and liquids check. A nail was found on a tire, I was charged for the job to fix it, but on the following day the tire was flat and had two nails. The advisor sud More

by CVIZOSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Salcedo, Keven Sweeney
Dec 28, 2020 -

Treasure Coast Lexus responded

I'm very sorry that we kept you waiting and I also apologize for the confusion regarding your repairs. I will speak with my team so that we can provide more communicative service during your next visit. Thank you for taking the time to share this feedback. If there is anything that I can do to assist you, don't hesitate to reach out. Thank you, Scott O'Keefe - Service Manager - sokeefe@treasurecoastlexus.com

December 26, 2020

I cannot imagine a better and more inviting place for service. The people are pleasant, thorough, and on time. Price for future service is my only question. Seems very expensive. More

by SEVENYO
Recommend Dealer
Yes
Employees Worked With
Rafael Salcedo
Dec 27, 2020 -

Treasure Coast Lexus responded

Thank you for sharing such great feedback about our team and service. It's our goal to provide competitive pricing, so if you have any questions about this, I would be glad to discuss this with you further. Please consider reaching me by email. Gary Mariarosssi - General Manager - gmariarossi@treasurecoastlexus.com

December 25, 2020

Always professional and efficient. Our contact, Kathy Register, is the best. We have full confidence in her and the service provided. The valet service is a fabulous ammenity. More

by Amanda and Richard Howe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Treasure Coast Lexus responded

Amanda & Richard - Thank you for taking the time to review us! We appreciate your business and are happy to hear that you had such a successful service experience working with Kathy. Drive safely, and we hope to earn your business again at Treasure Coast Lexus!

December 24, 2020

Your dealership is very clean and close to my house. Prices of your vehicles are a little too high for me. Other dealerships are a lot lower don't know why. I guess you just want to make a lot of money More

by shadowmaker1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rafael Salcedo, Keven Sweeney
Dec 24, 2020 -

Treasure Coast Lexus responded

Thank you for taking the time to leave us this feedback. We do strive for competitive pricing here, and I am a little disappointed to see that we haven't left you with that impression. I would be more than willing to speak with you directly about our inventory if you are interested. Please don't hesitate to send me an email. Thank you, Tina Klein - General Sales Manager - tklein@treasurecoastlexus.com

December 24, 2020

I do not have a Lexus or any dealings. STOP sending me emails. STOP phone calls STOP MAKING ME ADD MORE TO SUBMIT. STOPSTOP STOP More

by GFMOSER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No one
Jan 08, 2021 -

Treasure Coast Lexus responded

I sincerely apologize for the unwanted communication here. I would be more than willing to speak with you directly to ensure we get you removed from our list. Unfortunately, I am unable to find your contact information based on this review - would you consider sending me an email? Thank you, Tina Klein - General Sales Manager - tklein@treasurecoastlexus.com

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