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Treasure Coast Lexus - Service Center

Ft Pierce, FL

4.7
3,232 Reviews

3,232 Reviews of Treasure Coast Lexus - Service Center

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January 03, 2021

We not treated as customer rather like familyAnthony and We not treated as customer rather like family Anthony and Sandy are great people and put no pressure on me to make the deal. Happy holidays More

by pfavuzza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Burruano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Firestone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Treasure Coast Lexus responded

We are so happy to hear that Anthony and Sandy made you feel like part of the Treasure Coast Lexus family! Thank you for giving us your business and kind review. Happy New Year!

January 03, 2021

Fast and courteous , they fix itIn the right time with a Fast and courteous , they fix it In the right time with a logical price and considered that I have to go to work very soon More

by sgheit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Register
4.0
This rating includes all reviews, with more weight given to recent reviews.
Isael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Ramnerine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rafael Salcedo, Robert Collier, Keven Sweeney, Justin Bianchi, Joseph Loverso, Hope Wilson, Sandra Garcia
Jan 05, 2021 -

Treasure Coast Lexus responded

We are happy to hear that our team delivered efficient, quality service during your recent visit. Thank you for putting your trust in the Treasure Coast Lexus Team!

January 02, 2021

Mr. Salcedo is the very best. I totally trust my car w him & staff! Also love how my car gets cleaned after every service. Warranty work is always completed on time More

by TBAGT45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Salcedo
Jan 05, 2021 -

Treasure Coast Lexus responded

Thank you so much for being part of the Treasure Coast Lexus family! We are delighted to hear that you can depend on Mr. Salcedo to take excellent care of your vehicle. Enjoy your day!

January 02, 2021

Fantastic great service advisor Mr Robert collier, the best. Wouldn't change for the world. Treat clients with good customer care an concern much respect More

by SELETHAJ
Customer Service
Recommend Dealer
Yes
Employees Worked With
Joshua Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Collier, Hope Wilson, Kevin Romanowski, Brandon Konze
Jan 05, 2021 -

Treasure Coast Lexus responded

Your feedback about Robert makes us smile! Thank you for choosing Treasure Coast Lexus and taking the time to leave such a thoughtful review. Hope to see you next time!

January 01, 2021

Absolutely fantastic. Rob was able to fit me in fit a flat tire that I received driving to Miami. He is a life-saver. Thanks Rob! More

by Liz.fe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Mariarossi, Robert Collier, Hope Wilson
Jan 04, 2021 -

Treasure Coast Lexus responded

We are happy Rob could help, Liz! Thank you for giving Treasure Coast Lexus your business and great review. Safe travels!

January 01, 2021

Robert Collier was very helpful getting my car into the shop. He explained what needed to be done in the near future and what needed done now. Thank you, Jerry W More

by Jerrywilder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Collier
Jan 05, 2021 -

Treasure Coast Lexus responded

Jerry, thank you for taking the time to leave us a review! We are so glad Robert took such good care of you here at Treasure Coast Lexus, and we will be sure to let him know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

December 31, 2020

I love this dealership. The facility is immaculate. Everyone always says hello as they are passing or they ask if you are in need of assistance. More

by JUDY147
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Collier
Dec 31, 2020 -

Treasure Coast Lexus responded

Judy - Thank you for the fantastic feedback about our service and facilities! We love that you can trust our Treasure Coast Lexus team for friendly care, every visit. Happy New Year!

December 31, 2020

Dealt with TC Lexus for almost 4 years always satisfied with the service and pleasant response from all the staff I saw during the visit. More

by BUTCHER333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Licausi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Mariarossi, Robert Collier
Dec 31, 2020 -

Treasure Coast Lexus responded

What can we say to thank you for your four years of business? It really means a lot to hear that you're satisfied with our service. Happy New Year from all of us at Treasure Coast Lexus!

December 31, 2020

I appreciated the free car pickup and delivery, plus the service was handled efficiently and cost effectively. The valet service coordinator was knowledgeable and courteous. More

by JohnVG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Collier
Dec 31, 2020 -

Treasure Coast Lexus responded

John, we are pleased you had a good service experience with us here at Treasure Coast Lexus, including free pickup and delivery! Thank you for choosing to service your vehicle with us, we appreciate your business and hope to have the opportunity to work with you again in the future!

December 31, 2020

My car has a recall that really needed immediate attention. A rental was set up for me. When I dropped the car off the person assisting me was not there. Received a message after 9:00 pm saying I More

by Sadderly
Customer Service
Recommend Dealer
No
Employees Worked With
Keven Sweeney
Jan 15, 2021 -

Treasure Coast Lexus responded

This is a concerning review to read, and I sincerely apologize for the lack of follow-up communication on our end. I assure you that we would be more than willing to speak with you directly about this recall, and it was not our intention to let this slip through the cracks. Unfortunately, I am unable to find your contact information based on this review - would you consider sending me an email? Thank you, Scott O'Keefe - Service Manager - sokeefe@treasurecoastlexus.com

Jan 19, 2021 -

Sadderly responded

Yes sir. I spoke with you and you assured me that my car was there. Brian has been very helpful. Now I have another rental. Can someone please help me trade for another car that does not have a recall. Really shouldn’t be making car payments on a rental car and I was very uncomfortable driving this one. Scary. Thank You.

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