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Treasure Coast Lexus - Service Center

Ft Pierce, FL

4.7
3,232 Reviews

3,232 Reviews of Treasure Coast Lexus - Service Center

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January 13, 2021

I am very unsatisfied . I requested to speak with the manager and Rafael Salcedo told me that he was the general manager. He was rude to me . I won’t lease a Lexus again. I am waiting for the end of m More

by Jsverobeach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rafael Salcedo
Feb 01, 2021 -

Treasure Coast Lexus responded

This is a disappointing review to read. We do strive for friendly service here, and I would be more than willing to speak with you directly about what happened during your visit. Please don't hesitate to send me an email. Thank you, Tina Klein - General Sales Manager - tklein@treasurecoastlexus.com

January 13, 2021

I am always satisfied with the friendly staff meeting my automated needs. I had the privilege of dealing with Cathy Register when I took my car in for a service and recall. Her attention to my appointment More

by Mullins, Anneliz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2021 -

Treasure Coast Lexus responded

We really appreciate your kind words about Cathy and the team! Thank you for choosing Treasure Coast Lexus and taking the time to review us. We are grateful to have you as a customer and hope to work with you again down the road!

January 10, 2021

Rafael was my service rep. He did a great job. I was very pleased with the service and repair. I also appreciated greatly the loaner car provided. More

by Drumelhart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Salcedo
Jan 11, 2021 -

Treasure Coast Lexus responded

Thank you for leaving Treasure Coast Lexus a five-star review! We will be sure to share your positive feedback with Rafael and the rest of our service team!

January 09, 2021

Always a nice experience. I was provided excellent customer service and provided with a loaner vehicle, so I would not have to sit in the dealership for five hours while my car was serviced. The pric More

by deanherzog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keven Sweeney
Jan 11, 2021 -

Treasure Coast Lexus responded

It was our pleasure to assist you with a high-quality loaner and great service! Thank you for your continued support of Treasure Coast Lexus and your five-star review. We look forward to welcoming you back in the future!

January 09, 2021

Keven Sweeney made a lot of difference In the service Keven Sweeney made a lot of difference In the service department. I have an old car and certainly needs more likely repairs than a new one.. He will More

by ROMEOCOLINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keven Sweeney
Jan 10, 2021 -

Treasure Coast Lexus responded

Thank you for trusting us with your vehicle. Keven is an excellent member of our service department and it is fantastic to hear that came through to you. We're grateful to have you as a Treasure Coast Lexus customer!

January 09, 2021

Our service advisor Rafael Salcedo is a class act. He makes sure your always informed. Courteous and knowledgeable he relies on facts and data to tell you the necessary work, the price and the timeframe More

by Billyboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Salcedo
Jan 11, 2021 -

Treasure Coast Lexus responded

Thank you for your continued support of Treasure Coast Lexus! We strive to deliver excellent service at a competitive price and it is wonderful to hear that always comes through to you!

January 08, 2021

Great service and personal. Used to take my vehicle down to West Palm Beach but no more ! I especially appreciate the valet service and feel very pampered. More

by B. Mezey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2021 -

Treasure Coast Lexus responded

Thank you so much for being part of the Treasure Coast Lexus family! We are happy to hear that you are satisfied with the service you receive during your visits. Enjoy your weekend!

January 08, 2021

My Lexus needed to be towed to the Lexus Ft Pierce dealer, and I was in the middle of a number of health issues so I was very anxious. Jackie at Lexus dealer was very comforting and handled everything More

by shuggie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie
Jan 08, 2021 -

Treasure Coast Lexus responded

We are very glad to hear that Jackie could help out in this challenging situation and ensure your repair process went smoothly. Thank you so much for stopping by to commend her! Our team at Treasure Coast Lexus is grateful for your support.

January 08, 2021

Always a pleasure to do business with this dealership. Kathy is wonderful to work with. She’s knowledgeable, and diligent with my time. I would recommend this dealership to my family and friends. More

by Rosa-hollis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2021 -

Treasure Coast Lexus responded

We're so lucky to have you in the Treasure Coast Lexus family, Rosa! It makes our day to hear that Kathy always takes such good care of you. Thank you for your confidence in our team and our business!

January 06, 2021

Keven Sweeney always take care, he is an asset to Lexus ft piece location, he is attentive , understands what the customer needs and gets it done. More

by mukeshmonga11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keven Sweeney
Jan 07, 2021 -

Treasure Coast Lexus responded

We appreciate your kind words about Keven. He is a valuable member of our team and we will make sure he knows that his work was valued. Thank you from all of us at Treasure Coast Lexus!

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