Treasure Coast Lexus - Service Center
Ft Pierce, FL
3,232 Reviews of Treasure Coast Lexus - Service Center
It is always a pleasure to deal with Kathy Register. She is pleasant, efficient and explains to me what need to be done on the vehicle. The loaner car service is super. Service has always been great. I am is pleasant, efficient and explains to me what need to be done on the vehicle. The loaner car service is super. Service has always been great. I am very pleased to deal with Treasure Coast Lexus. When it is time for my next vehicle I will be back. More
What a disappointment! I have owned at least one Lexus for over 18 years. In all of those years the service was first rate. In the past 2 years my experience with Treasure Coast Lexus has not been great. for over 18 years. In all of those years the service was first rate. In the past 2 years my experience with Treasure Coast Lexus has not been great. But this time, was wholly unsatisfactory! I had an appointment for an Oil change and detailing. They told me it would be 4 hours. When I returned to pick the car up, they told me it would be later in the day. They gave me a loaner. I called to check status 3 hours later and they said they would check and call back. No one called back. I drove over after more than 8 hours and the car was still not done. They told me they would bring the car to us in the morning. The next morning, after no call, I drove there to check on the status. They said it was done and would be brought to us. When they brought it, it had NOT been detailed! They again exchanged the car for a loaner with my service advisor’s personal commitment to handle it himself. After not hearing from them by 1:00 on day 3 I called for a status...not done yet. At 3:45 I called again. They did not know the status and my advisor was not there that day! So much for a personal guarantee. So now we get to go the entire weekend as well without the car! This is not how Lexus treats customers! More
Great service and friendly and knowledgeable staff. Their valet service is always on time and reliable. Very courteous service managers and also very helpful. Thanks valet service is always on time and reliable. Very courteous service managers and also very helpful. Thanks More
Everyone I came in contact with was professional and courteous. My overall experience was great! My service issue was resolved . I would recommend the dealership courteous. My overall experience was great! My service issue was resolved . I would recommend the dealership More
Great service. They are friendly and explain everything thoroughly. The pick up and drop off service is convenient. I would highly recommend them for service. thoroughly. The pick up and drop off service is convenient. I would highly recommend them for service. More
Its always a pleasure talking to Mr. Sweeney.He always Its always a pleasure talking to Mr. Sweeney. He always makes sure I'm ready to have my vehicle picked up and dropped back off to me. He answers my Its always a pleasure talking to Mr. Sweeney. He always makes sure I'm ready to have my vehicle picked up and dropped back off to me. He answers my questions if I have any. More
My recent appointment with you at the Veiralocation was My recent appointment with you at the Veira location was pleasant. My vehicle was promptly taken in and the work completed, competently and earl My recent appointment with you at the Veira location was pleasant. My vehicle was promptly taken in and the work completed, competently and earlier than expected. I have no hesitation In recommending your dealership. Hi to my Scheduler, Ben. Very well qualified. My free car wash was outstanding. Thank you. Ron Hart More
Service was excellent they picked my car up where I work, did my recall and service needed returned my car cleaned and perfect love this dealer did my recall and service needed returned my car cleaned and perfect love this dealer More
This is a great dealership. Everyone has been exceptional from the time I leased my car from Paul L to having my car serviced with the help of Brian Y. exceptional from the time I leased my car from Paul L to having my car serviced with the help of Brian Y. More
Service department was very prompt and made us very comfortable while waiting. Afterwards, received some needed technical assistance from Rick. Was very patient with us and solved our problems. comfortable while waiting. Afterwards, received some needed technical assistance from Rick. Was very patient with us and solved our problems. More