Treasure Coast Lexus - Service Center
Ft Pierce, FL
3,232 Reviews of Treasure Coast Lexus - Service Center
I waited 4 hours to get my oil changed. In addition, I was not updated the whole time. There was no introduction by the service member, which was problematic since this was my first time at this location. was not updated the whole time. There was no introduction by the service member, which was problematic since this was my first time at this location. I was greeted by the color of my car instead of my name and given no guidance on what to expect. After 3 hrs of service, I had to go find a service member to figure out what was going on with my car. More
great customer service , keven was excellent they took great care of me and they were also very honest not to mention great complimentary detailed wash to my car great care of me and they were also very honest not to mention great complimentary detailed wash to my car More
The waiting lounge is clean and comfortable . However, the waiting time for the mechanics to complete is too long. Thank you for coffee and snacks. Most coupons are not acceptable although they are Lexu the waiting time for the mechanics to complete is too long. Thank you for coffee and snacks. Most coupons are not acceptable although they are Lexus . Coupons are most accommodating especially with the high cost for vehicle service. More
I just wanted to say that the service was A+. From the beginning too end. The Lexus service is really top notch can't wait to go back. beginning too end. The Lexus service is really top notch can't wait to go back. More
I love TC Lexus. Robert Collier is so customer service I love TC Lexus. Robert Collier is so customer service focused. Truly appreciated. Especially during these times when is hard to find positivity a I love TC Lexus. Robert Collier is so customer service focused. Truly appreciated. Especially during these times when is hard to find positivity any where More
Very please, felt welcomed, service was prompt and efficient. My initial visit when I first arrived was not so welcoming Robert was better with welcoming me efficient. My initial visit when I first arrived was not so welcoming Robert was better with welcoming me More
The folks including Robert Collier were friendly and courteous. Although it took a bit of time they accomplished the recall problem correction and gave the car a good wash. courteous. Although it took a bit of time they accomplished the recall problem correction and gave the car a good wash. More
Excellent service. Very friendly & efficient staff at every position. Rafael follows up with every aspect of service. Love the clean car when work is finished every position. Rafael follows up with every aspect of service. Love the clean car when work is finished More
First time customer, when Service Desk attendant says Client Manager will be with you "in a minute" and it becomes an hour and a half later in reality? No seating options outside in a pandemic? No direct Client Manager will be with you "in a minute" and it becomes an hour and a half later in reality? No seating options outside in a pandemic? No directions to locate serviced vehicle? Only Lexus dealer of the 4 visited that had a working car wash....So far the product far exceeds customer service. More