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Treasure Coast Lexus - Service Center

Ft Pierce, FL

4.7
3,087 Reviews

3,087 Reviews of Treasure Coast Lexus - Service Center

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July 07, 2024

Hats off to Earnest in detailing and as always my service advisor Kathy. Both do a fantastic job. I do have to say tho I am VERY disappointed to learn that TCL has increased the car detailing rate 180% over More

by HICKSM2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martiza Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Earnest (Detailing Dept)
Jul 08, 2024 -

Treasure Coast Lexus responded

Thank you for acknowledging the hard work of Earnest and Kathy at Treasure Coast Lexus. We're sorry to hear about your disappointment with the detailing rate increase; we value your loyalty and understand your concerns. Your feedback is important, and we'll make sure it reaches our management team.

July 05, 2024

Josh was very easy to work with and he communicated what was going on with my car very well. More

by gerald.graziose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Trochez Galindo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Treasure Coast Lexus responded

Gerald, we are glad to hear that Josh provided top-notch service and communication. Thanks for choosing Treasure Coast Lexus!

July 04, 2024

Jude handled a complex safety and service issue with my vehicle and really went out of her way to help me and resolve it!.. she’s definitely my go-to person in service! More

by SCOTTYAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Licausi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jude Forte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Treasure Coast Lexus responded

We're delighted to hear that Jude provided exceptional service and resolved your vehicle's issue at Treasure Coast Lexus. Thank you for sharing your positive experience!

July 04, 2024

Kelly was very punctual and professional. She answered all my and all my service needs. More

by jrv11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelleigh Congdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Treasure Coast Lexus responded

All of us at Treasure Coast Lexus appreciate your great review, thank you!

July 03, 2024

After 82,000 miles it is running like it’s brand new. The car was finished in far less time than expected. More

by cpg3401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Burruano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Treasure Coast Lexus responded

We're delighted to hear your car is running like new after 82,000 miles! Thanks for trusting Treasure Coast Lexus with its care and maintenance. Safe travels ahead!

July 01, 2024

Kelleigh was extremely helpful. She provided excellent service by communicating exactly what was happening with our vehicle. We couldn’t be more please with her service. More

by GWKINGFISHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelleigh Congdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Treasure Coast Lexus responded

We're delighted to hear that Kelleigh provided excellent service and kept you well-informed at Treasure Coast Lexus. Thanks for sharing your positive experience!

June 30, 2024

A calm seating area was an added advantage at Treasure coast Lexus.The staff was courteous. More

by sendmemail06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jude Forte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Treasure Coast Lexus responded

Thank you for taking the time to review Treasure Coast Lexus! We truly appreciate your kind words.

June 30, 2024

They were very slow to respond to my questions about a scratch that needed repair. Eventually they gave me a business card for the repair but when I called that company they only do seat/cushion/fabric re More

by Marion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dianne Spencer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Licausi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Treasure Coast Lexus responded

Marion, we apologize for the confusion and inconvenience you experienced with our service. We strive to provide thorough communication and quality service, so we'd like to make this right for you. Please reach out at your earliest convenience so we can resolve these issues properly. Thank you, Michael Hoye - Service Manager - 772-460-0000 Ext 2400

June 29, 2024

Best service department I’ve ever been to. Courteous, professional & timely. Jude Forte is so thoughtful, I will always ask for her! More

by jaam2544
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jude Forte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Treasure Coast Lexus responded

Thank you for sharing your experience! We're delighted to hear that Jude and our service team at Treasure Coast Lexus provided courteous, professional, and timely service. We look forward to serving you again in the future!

June 28, 2024

Great service. They dropped off a loaner car and took my car back for service. Three hours later they returned my car. Awesome. More

by ce99rules24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob the car delivery guy.
Jun 28, 2024 -

Treasure Coast Lexus responded

Thank you for sharing your experience! We're glad to hear our team at Treasure Coast Lexus provided such convenient service. We appreciate your support and look forward to serving you again!

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