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Treasure Coast Lexus - Service Center

Ft Pierce, FL

4.7
3,087 Reviews

3,087 Reviews of Treasure Coast Lexus - Service Center

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July 22, 2024

My service advisor, Kathy Register, provided her excellent service once again. She is competent and a pleasure to work with. More

by M_WILLIAMS936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Treasure Coast Lexus responded

We're delighted to hear that Kathy provided excellent service once again at Treasure Coast Lexus. Thank you for sharing your positive experience!

July 22, 2024

Treasure Coast Lexus stands for Customer Service. They go Above & Beyond when it comes to servicing their customers during and after the sale. They constantly kept me informed during the progress o More

by krothmel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Burruano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Overall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Treasure Coast Lexus responded

We're delighted to hear that our team at Treasure Coast Lexus provided you with exceptional service and kept you well-informed throughout the process. Thank you for sharing your experience!

July 21, 2024

The dealership is Courteous and Knowledgeable, with great service and sales teams to address any concerns. More

by stedmark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Seifert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Treasure Coast Lexus responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Treasure Coast Lexus provided courteous and knowledgeable service. We appreciate your support!

July 21, 2024

Wonderful service department and dealership with a relaxing customer waiting area. I always feel comfortable when I'm in this dealership. More

by cptdenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelleigh Congdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Treasure Coast Lexus responded

We're delighted to hear that you enjoy the service and atmosphere at Treasure Coast Lexus. Thanks for sharing your experience!

July 20, 2024

I never experience a problem, which is what I expect from a luxury car dealer. More

by GERARDSCHIRALDI
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Trochez Galindo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Treasure Coast Lexus responded

We are grateful to have earned your business, Gerard. Thanks for taking the time to leave us a review! - The Treasure Coast Lexus Team

July 20, 2024

The place is professional and friendly and service costs were presented upfront. The two problems I had were cost ($280 for a simple straightforward engine light code diagnostic) and even worse - the servic More

by LM746A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Seifert
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Treasure Coast Lexus responded

Thank you for your feedback. We're glad to hear that our team at Treasure Coast Lexus was professional and friendly, but we're sorry about the issues with the diagnostic costs and report. We'll look into this matter further to ensure better communication in the future.

July 20, 2024

Kathy the service advisor was nice to deal with. My car was serviced quickly and I was on my way. More

by MZANAKIS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Treasure Coast Lexus responded

We're elated to get your positive review of Treasure Coast Lexus. Thank you for the kudos, we'll make sure they reach Kathy!

July 19, 2024

Jude is a fantastic person to have with your company. She imparts to the customer a willingness to help in whatever way she is able. If she doesn’t know an answer she does not hesitate to find someone th More

by Misty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jude Forte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Bowman has a vast knowledge of the Lexus Brand. He is wonderful to work with. He is professional, fun, explains things really well to his customers. He is also prompt in getting back with you. This is something that is lacking in the service indu
Jul 22, 2024 -

Treasure Coast Lexus responded

Misty, we're delighted to hear that Jude provided such exceptional service at Treasure Coast Lexus. Thanks for sharing your positive experience!

July 19, 2024

Wonderful dealership and fabulous service. I have used TCL since moving here in 2020. Always courteous and helpful. Wouldn’t go any where else. More

by Vinnymwest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelleigh Congdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Treasure Coast Lexus responded

Thank you for your continued support since 2020! We're delighted to hear that Treasure Coast Lexus has consistently provided courteous and helpful service. We look forward to serving you again in the future!

July 17, 2024

Eight months wait for a second key is entirely unacceptable and will keep me from ever buying another Lexus More

by fingerhutjm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josue Trochez Galindo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Treasure Coast Lexus responded

We apologize for the long wait you've experienced. This is certainly not the level of service we aim to provide, and we understand your frustration. Please reach out so we can address this issue directly and find a resolution for you. Thank you, Michael Hoye - Service Manager - 772-460-0000 Ext 2400

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