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Treasure Coast Lexus - Service Center

Ft Pierce, FL

4.7
3,232 Reviews

3,232 Reviews of Treasure Coast Lexus - Service Center

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January 28, 2025

Service department is very accommodating and staff if friendly and helpful. Car is always ready when promised. More

by CAMATE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jude Forte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Treasure Coast Lexus responded

We're delighted to hear that our service department at Treasure Coast Lexus met your expectations with friendly and helpful staff. Thank you for sharing your experience, and we look forward to serving you again!

January 26, 2025

The service was wonderful. The employees are very courteous and respectful. They were very prompt in the repairs. I was very satisfied. More

by mcdwitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jude Forte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Treasure Coast Lexus responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Treasure Coast Lexus provided courteous and prompt service. We appreciate your support and look forward to serving you again in the future!

January 26, 2025

Service guy was inflexible on his work schedule. Part defective and had to return twice for repair. More

by Todd h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josue Trochez Galindo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Treasure Coast Lexus responded

Todd, I apologize for any inconvenience you experienced in our service department. We are committed to comprehensive repairs and complete customer satisfaction, so if there's anything else we can do to assist you at this time, please let us know. Thank you, Michael Hoye - Service Manager - 772-460-0000 Ext 2400

January 26, 2025

Very customer friendly. . their service work is expensive but excellent.. all of their employees are responsive to customer needs! More

by rush1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Trochez Galindo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Treasure Coast Lexus responded

Thank you for sharing your positive experience with Treasure Coast Lexus! We're delighted to hear that our team provided excellent service and met your needs. We appreciate your feedback and look forward to serving you in the future!

January 23, 2025

For the most part, I’d rate it on par with a Chrysler five star dealership with a better coffee bar area. As with them, I had to circle back around regarding the oil change decal that was forgotten. I ha More

by jeffrey.primeau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josue Trochez Galindo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Treasure Coast Lexus responded

Jeffrey, thank you for sharing your experience. It's great to hear that our coffee bar area stood out, but I'm sorry about the oversights on our end. We strive for thoroughness in every service and appreciate your feedback as it helps us improve. If there's anything else you'd like to discuss or need assistance with, please feel free to reach out. - Michael Hoye - Service Manager - 772-460-0000 Ext 2400

January 19, 2025

I’m very disappointed in this dealership’s service. It is my belief that I have been terribly over charged for service and this has been for only to evaluate the condition of my car, not to actually fi More

by CTERAMAE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kathy Register
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Treasure Coast Lexus responded

We're truly sorry to hear about your experience and the frustration our pricing has caused. We'd appreciate the opportunity to discuss this further with you and see how we can address your concerns. Please reach out at your convenience; we're here to help! Thank you, Michael Hoye - Service Manager - 772-460-0000 Ext 2400

January 17, 2025

Treasure Coast Lexus is by far the best dealership that we and our friends have ever dealt with. The staff makes everyone feel as if we are a family member. Each Treasure Coast Associate makes every guest More

by rbmigs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelleigh Congdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Gopie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jude Forte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda McCullough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Woods, Anthony Burrano, Howard Kent, Steve Critic and Kathy Register
Jan 20, 2025 -

Treasure Coast Lexus responded

Thank you for sharing such a heartfelt review about your experiences with Treasure Coast Lexus! We're delighted to hear that our team consistently makes you and your friends feel valued and appreciated. It's wonderful knowing you've had positive interactions over the years, especially with Mr. Woods, Amber, Howard, Steve, and Kathy. We look forward to continuing this exceptional relationship for many more years!

January 14, 2025

I am very happy with the service at Treasure Coast Lexus. Kelleigh reviewed the work to be done and kept me updated. Service pickup by Rick can't be beat! Highly recommend this dealership! More

by PEGGYPIERSON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelleigh Congdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick
Jan 14, 2025 -

Treasure Coast Lexus responded

Peggy, we're delighted to hear that Kelleigh and Rick provided you with excellent service at Treasure Coast Lexus. Thank you for recommending us!

January 13, 2025

I always feel appreciated at Treasure Coast Lexus. I also like how the service manager laid out in detail what was needed, how much it would cost and gave an estimate (which was met) as to how long it More

by MS34987
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelleigh Congdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Treasure Coast Lexus responded

We're delighted to hear that you feel appreciated and well-informed during your visits to Treasure Coast Lexus. Our team strives for transparency and efficiency, so it's great to know we met your expectations. Thank you for sharing this feedback!

January 12, 2025

Service rep Katy Register took good care of me, as usual! My visit was for an oil change, but included the multi-point inspection and a wash job. The dealership is pristine, everyone there speaks to you and More

by RUNA.SAUNDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Licausi
Jan 13, 2025 -

Treasure Coast Lexus responded

Thank you for sharing your wonderful experience with us at Treasure Coast Lexus, Runa! We're delighted to hear that Katy and the team provided exceptional service during your visit. It's always great when our customers feel valued, and we're thrilled you're enjoying your third Lexus ES 350!

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