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Treasure Coast Lexus - Service Center

Ft Pierce, FL

4.7
3,231 Reviews

3,231 Reviews of Treasure Coast Lexus - Service Center

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April 24, 2025

My car came back with warning lights, and I was not cold about the tire that ran over the curb More

by jhessiansr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jude Forte
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Treasure Coast Lexus responded

I would appreciate the chance to step in and assist you. If you would consider sharing some additional information about your experience, here is my contact info. Thank you, Michael Hoye - Service Manager - 772-460-0000 Ext 2400

April 24, 2025

Service was good just a little longer to wait than expected. No issues to report. More

by jschiff1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelleigh Congdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Treasure Coast Lexus responded

Thank you for your patience and for choosing Treasure Coast Lexus for your service needs! See you down the road!

April 19, 2025

Customer service advisor was attentive with helping me to understand service diagnosis of my car problem. More

by NELSONKIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelleigh Congdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Treasure Coast Lexus responded

We're glad to hear our team at Treasure Coast Lexus was attentive and helpful with your car's service diagnosis. Thanks for sharing your experience!

April 19, 2025

People were very nice but I wasn’t given a time when my car would be finished. Also estimate price of my services. As I was siting in the waiting room. The other service person came out and said your car i More

by CHRISSMOBRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kathy Register
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Treasure Coast Lexus responded

Chris, thank you for sharing your experience. It's clear we need to improve our communication regarding service times and costs, and I apologize for any inconvenience this caused during your visit. Please feel free to reach out if you'd like to discuss this further or have any other concerns. Thank you, Michael Hoye - Service Manager - 772-460-0000 Ext 2400

April 18, 2025

Very competent The service is thorough and people are friendly. The facility is pleasant. My only recommendation is Lexus needs to get the manufacturer to improve the run flat tires. More

by GOLFOOL81
Recommend Dealer
Yes
Employees Worked With
Kathy Register
Apr 20, 2025 -

Treasure Coast Lexus responded

Thank you for sharing your feedback with us at Treasure Coast Lexus! We're glad to hear that you found our service thorough and the team friendly. We appreciate your suggestion regarding the tires and will certainly pass it along. Safe travels!

April 15, 2025

Normal maintenance was performed and a brake noise fixed, that was fine. I asked for my tire to be checked for a leak. Jude told me there was a nail in the tire and it had to be replaced, at a cost of around More

by METALIST3632
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jude Forte
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Treasure Coast Lexus responded

I'm very sorry to hear about the misunderstanding that occurred here. We strive for accuracy and transparency, so it's disappointing that this was not reflected. We would like to address these issues directly and ask that you please reach out at your convenience so we can make things right. Thank you, Michael Hoye - Service Manager - 772-460-0000 Ext 2400

April 15, 2025

My experiences at Treasure Coast Lexus are always above board. Especially with Ms.Jude Law. She always explains all procedures and needs for my car. She takes the time to communicate and explains in such a More

by 1Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jude Forte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Treasure Coast Lexus responded

It's wonderful to hear that Jude consistently provides clear and professional service at Treasure Coast Lexus. We're glad you feel comfortable with our team's approach, and we appreciate your kind words! Looking forward to serving you again in the future!

April 13, 2025

No pressure sales in a beautiful facility where all staff are friendly and knowledgeable as well as willing to help in your decision process…They agreed to fair trade in value and discounted msrp making the More

by mazwj44
Recommend Dealer
Yes
Employees Worked With
Paul Licausi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Overall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Treasure Coast Lexus responded

We're delighted to hear that your experience at Treasure Coast Lexus was positive and pressure-free. It's great to know our team made the decision process smooth with fair trade-in values and discounts. Thank you for choosing us!

April 13, 2025

Treasure Coast Lexus makes the boring but necessary chore of getting a car serviced a pleasure. Josue the tech, was friendly and knowledgeable. A few of the associates there came over and asked if they coul More

by billwink808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Trochez Galindo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Treasure Coast Lexus responded

We're delighted to hear that your service experience at Treasure Coast Lexus was enjoyable and seamless! It's great to know Josue and the team took good care of you, making sure everything went smoothly. We appreciate your feedback and look forward to serving you again in the future!

April 12, 2025

The friendliest workers and very pleasant and welcoming environment! Outstanding service department and the owner Mr. Woods is to be commended for the staff that he employs! This dealership makes you feel More

by Nanatojoc
Recommend Dealer
Yes
Employees Worked With
Josue Galinda
Apr 14, 2025 -

Treasure Coast Lexus responded

Thank you for sharing your experience with Treasure Coast Lexus! We're delighted to hear that our team and Mr. Woods made each visit feel special, and we appreciate the kind words about our service department. We are looking forward to welcoming you back soon!

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