Back

Treasure Coast Lexus

Ft Pierce, FL

4.8
6,774 Reviews
THE TREASURE COAST LEXUS DIFFERENCE Treasure Coast Lexus offers a car-buying experience like no other. We have a huge selection of cars, SUVs and crossovers, and we provide elite customer service and world-class amenities. That's the Treasure Coast Lexus difference.
Contact Dealership

5121 S US Highway 1

Ft Pierce, FL

34982

Directions

By Type

Showing 6,774 reviews

March 15, 2024

I have been to this service center many times in the past I’ve never had a problem. However, the service manager misrepresented the work I needed to have done and tried to charge me. In addition, and I was r More

by Robinu4081
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jude Forte
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Treasure Coast Lexus responded

We're sorry to read about your recent experience at our service center. Miscommunication is not the standard we aim for and it's disappointing that you were left feeling this way. We would like to discuss these issues further with you, including providing a printout of the work needed on your vehicle and an estimate for the dent repair. Please reach out when convenient so we can address all concerns properly. Thank you, Michael Hoye - Service Manager - 772-460-0000 Ext 2400

March 15, 2024

The facility was very accommodating and comfortable. I loved that they even washed my car! More

by kelly@stonecrestpropertiesvt.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jude Forte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Treasure Coast Lexus responded

Kelly, thanks so much for the five-star review of Treasure Coast Lexus! We are happy to read you enjoyed the car wash and our facilities. Have a great day!

March 14, 2024

Your customer service rep. (Judy) went out of her way to work me in on virtually no notice when I had to have a potential issue checked out. When I arrived a couple of hours l More

by JNIEMEYE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jude Forte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Treasure Coast Lexus responded

We're so glad to know that Judy and the team at Treasure Coast Lexus were able to assist you promptly and efficiently. Thanks for sharing your positive experience with us!

March 14, 2024

Lexus service was professional and polite. Organized. Registered my car, told me what was to be done and when it would be ready More

by cjteach58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Trochez Galindo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Treasure Coast Lexus responded

We're glad to know you had a positive experience with our service team at Treasure Coast Lexus. We strive for professionalism and efficiency in all we do. Thanks for the review!

March 14, 2024

After all the pictures and evidence of me reaching out multiple times their "sales manager" Tina Klein couldn't accommodate, assist, or even care to look at or ask for the photos and documentation I had. More

by Riya1805
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tina Klein
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Idrissa Konteh
March 14, 2024

David is the best, We always have a good rapport with him. He does a great job and keeps us informed. More

by eileen.nemeroff
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
David Seifert
Mar 14, 2024 -

Treasure Coast Lexus responded

We're so glad to know that David has been able to provide you with great service at Treasure Coast Lexus. It's important for us to keep our customers informed and we appreciate your positive feedback!

March 14, 2024

Service was done well and in good time and. car wash is always nice.Thank you all! More

by Cericksonmail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Treasure Coast Lexus responded

Thank you for this 5-star review of Treasure Coast Lexus! We truly appreciate your feedback!

March 14, 2024

Scott McElveen is the absolute best. Kind, courteous, and extremely knowledgeable on every vehicle I looked at. He got me in the right ride and I'm grateful for him! More

by jason943
Recommend Dealer
Yes
Employees Worked With
Scott McElveen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Treasure Coast Lexus responded

Jason - We're so glad to know that Scott provided you with such a great experience at Treasure Coast Lexus! It's wonderful to see how much you appreciate his knowledge and assistance. Enjoy your new ride, and thank you for the review!

March 13, 2024

I have been a customer with them for over 15 years, this time they did not do a good job washing the vehicle. More

by ULETTM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kathy Register
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Treasure Coast Lexus responded

We're sorry to learn that your recent car wash didn't meet the standards you've come to expect from us over the years. We appreciate your loyalty and would like a chance to make things right for you. Please get in touch with us so we can discuss this further. Thank you, Michael Hoye - Service Manager - 772-460-0000 Ext 2400

March 13, 2024

Excellent Service Department. Excellent Sales Department, Michael was very helpful in terminating my current lease early and getting me on a new vehicle lease. All without press More

by JOSE.M.PINTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Burruano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kritikos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Seifert
Mar 13, 2024 -

Treasure Coast Lexus responded

Jose, we're delighted to know that Michael and Steve provided you with an excellent service at Treasure Coast Lexus. We appreciate your kind words about our team's efficiency and helpful attitude! Safe travels!

...
71
...