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Treasure Coast Lexus

Ft Pierce, FL

4.8
6,643 Reviews
THE TREASURE COAST LEXUS DIFFERENCE Treasure Coast Lexus offers a car-buying experience like no other. We have a huge selection of cars, SUVs and crossovers, and we provide elite customer service and world-class amenities. That's the Treasure Coast Lexus difference.
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5121 S US Highway 1

Ft Pierce, FL

34982

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Showing 6,643 reviews

October 31, 2020

After 2 notices...they claim our rear sensor is not covered under warranty. Not only do they refuse to honor...they claim they claim the repair was declined. In addition they did a maintenance and trie More

by Dennise King
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kathy Register
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Treasure Coast Lexus responded

Dennise - I'm sorry to hear that you are frustrated. It sounds like there may have been a miscommunication here regarding your warranty, and I would be more than willing to speak with you directly about your sensor to see what we can do to assist you. I'm going to look up your contact information, but please don't hesitate to send me an email. Thank you, Scott O'Keefe - Service Manager - sokeefe@treasurecoastlexus.com

October 30, 2020

Watch out for leasing. Big bill on the return end if you don't release. This was never explained to us on the two previous Lexus RX350's we leased. More

by bummed out
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Burruano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carlton Duncan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kritikos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer LeBretton
Nov 13, 2020 -

Treasure Coast Lexus responded

I apologize if we were at all unclear about our leasing process. I can understand why this would be frustrating, and I would appreciate the chance to speak with you directly to make sure everything is straightened out. I understand that you wrote this review to remain anonymous, but would you please email me with further details? Thank you, Gary Mariarosssi - General Manager - gmariarossi@treasurecoastlexus.com

October 30, 2020

We have purchased many vehicle from Treasure Coast Lexus, and are always treaded like family. Our salesman is Howard, the tech team of Marc and Dianne are terrific. Gary, Anthony and Tina are always welcomin More

by Boxertc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianne Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2020 -

Treasure Coast Lexus responded

Congratulations on your new vehicle! It is fantastic to hear that you had such a great experience working with everyone at Treasure Coast Lexus. We are proud to have earned your business and are wishing you many safe and happy miles down the road!

October 30, 2020

Lease buyout was handled very well. All items were Lease buyout was handled very well. All items were handled professionally and in a straight forward manner. Appreciate all the help since I was More

by ssloss370
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2020 -

Treasure Coast Lexus responded

Thank you for the five-stars! We appreciate your business and are happy to hear that you had such a professional experience working with the Treasure Coast Lexus team. We appreciate your support and hope to work with you again down the road!

October 30, 2020

This dealership is always clean. Robert is very professional and nice. The staff are very friendly and helpful. I would recommend my friends and family. More

by djrhyant
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Collier
Oct 30, 2020 -

Treasure Coast Lexus responded

We are delighted to earn your recommendation. Thank you so much for choosing Treasure Coast Lexus and trusting us with your vehicle! We look forward to our continued relationship.

October 30, 2020

My husband took my car. He sAid he had a very good experience. He enjoyed coffee and snacks everyone was polite and friendly. Sorry thats all i hot More

by JOANNAPOLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
He got Apple play, Joseph Loverso
Oct 30, 2020 -

Treasure Coast Lexus responded

Thank you for the great feedback about our service and facilities! We are happy to know that your husband enjoyed his visit with us at Treasure Coast Lexus.

October 30, 2020

I am so pleased with the assistance I received when I purchased my new car. I also got a great deal on my car! I would recommend anyone to go there on their next purchase. More

by Muncha99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
McKenzie Clements
Oct 30, 2020 -

Treasure Coast Lexus responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Treasure Coast Lexus, and we hope that you continue to enjoy your new car!

October 30, 2020

Robert and Randy Are the best ever, I been going there for 6yrs always 😃 happy to come.service was the best and I will always come . More

by WTESMITH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Randy Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Collier
Oct 30, 2020 -

Treasure Coast Lexus responded

Thank you for taking the time to leave us a review! Robert and Randy are both excellent members of our team at Treasure Coast Lexus, and we will certainly let them know that you appreciate their help. We look forward to your next visit!

October 30, 2020

As usual the service appointment went well. Professionally handled. My lament is the ridiculous high price. One two three four five six seven eight nine ten More

by ROONEYRAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2020 -

Treasure Coast Lexus responded

This is a bit disappointing to read. We do strive for competitive pricing here, and I would be more than willing to speak with you about the cost of your service. Please don't hesitate to send me an email. Thank you, Scott O'Keefe - Service Manager - sokeefe@treasurecoastlexus.com

October 30, 2020

Service appointment went very well. When the technician found some issues that needed attention, Peggy went the extra mile to research the past service appointments i had in Kansas City to figure out that More

by K8NELL
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peggy Skiffington
Oct 30, 2020 -

Treasure Coast Lexus responded

It makes us happy to hear that Peggy "went the extra mile" to assist you. Thank you so much for coming to Treasure Coast Lexus for your auto service needs! If any future issues arise, we will be here to help.

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