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Treasure Coast Lexus

Ft Pierce, FL

4.8
6,633 Reviews
THE TREASURE COAST LEXUS DIFFERENCE Treasure Coast Lexus offers a car-buying experience like no other. We have a huge selection of cars, SUVs and crossovers, and we provide elite customer service and world-class amenities. That's the Treasure Coast Lexus difference.
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5121 S US Highway 1

Ft Pierce, FL

34982

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Showing 6,633 reviews

March 26, 2021

Friendly service staff. Was not made aware how long the service would take when appointment was booked. Really didn’t like the service options in a text form. Service writer didn’t go over what was done, More

by Lmpierre18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Salcedo, Hope Wilson
Mar 29, 2021 -

Treasure Coast Lexus responded

Thank you for taking time to share this feedback about your recent visit. We have high standards of customer care and I apologize that we weren't more communicative regarding your service. If you have any questions, please reach out to me directly as I would be happy to assist you. Scott O'Keefe - Service Manager - sokeefe@treasurecoastlexus.com

March 25, 2021

Carlton has been our salesman for many years and it is always a pleasure to spend some time with him. He always answers every question we have. Your dealership is the best place to spend time in when w More

by Anne/Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlton Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stylianos K
Mar 25, 2021 -

Treasure Coast Lexus responded

Hi Anne & Tom - all of us at Treasure Coast Lexus are grateful for your positive feedback. It is our goal to deliver top-notch service and we're pleased to see that Carlton continues to hit the mark. We are proud to have earned your continued support and we look forward to working with you next time!

March 25, 2021

They did a poor job on the oil change aNo now I can’t They did a poor job on the oil change a No now I can’t trust them I was going to have the tire as changed but no Infer trust them More

by PSL46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kathy Register
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Treasure Coast Lexus responded

This is a concerning review to read. We always strive for exceptional service here, and I would like to speak with you directly about what happened during your visit. Unfortunately, I am unable to find your contact information based on this review. Would you consider sending me an email? Thank you, Scott O'Keefe - Service Manager - sokeefe@treasurecoastlexus.com

March 25, 2021

I took my vehicle in for a passenger send door lock and oil change. I took the vehicle to lunch and the driver side door lock then didn’t lock which worked fine when I took it in for service. I was then to More

by LIBERTYAPPRAISAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Orr
Apr 09, 2021 -

Treasure Coast Lexus responded

Sir, As you are aware, your advisor Jeff was very concerned with the door lock failure on your Lexus so we contacted Lexus Corporate on your behalf and secured a full refund for the failed driver door lock actuator. This was mailed to you. If you have not received the refund please reach out to me personally. If we can be of any assistance in the future please let us know. Scott O'Keefe - Service Manager - sokeefe@treasurecoastlexus.com

Apr 11, 2021 -

LIBERTYAPPRAISAL responded

The dealer was great. They gave me a refund for the drivers side door lock. I will continue to have my car serviced at Treasure Coast Lexus.

Apr 12, 2021 -

Treasure Coast Lexus responded

We are happy to hear that our team made things right for you! Thank you for taking the time to share your positive experience. We look forward to seeing you next time!

March 24, 2021

This dealership is the best ever. Howard is very professional, friendly and courteous. He understands my time limitations when I have them and does a great job trying to get me in and out. My husban More

by Lindadalyfl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Treasure Coast Lexus responded

Linda - "professional, friendly and courteous" are all words we love to see. Thank you for the rave review of Howard and our Treasure Coast Lexus team! We are so grateful for you and your husband's business and we are delighted to know that you are satisfied customers.

March 24, 2021

Very please with the service. Robert Collier was excellent in answering my questions and very patient and pleasant. My whole experience was fast and professional. Everyone there was great. Will be r More

by Vette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Collier
Mar 24, 2021 -

Treasure Coast Lexus responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Robert provided the exceptional service we pride ourselves on at Treasure Coast Lexus, and we will certainly let him know that you appreciate his help. We look forward to your next visit!

March 24, 2021

Paul is truly the easiest car dealer representative I have ever worked with. If only all my encounters with car rep's could be this easy. More

by rstork
Recommend Dealer
Yes
Employees Worked With
Paul Licausi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Treasure Coast Lexus responded

Thank you for the review! Paul is an excellent member of our team at Treasure Coast Lexus, and we will certainly let him know that you appreciate his help. We hope to see you again sometime!

March 24, 2021

Scott was attentive to trying to meet my car needs.He Scott was attentive to trying to meet my car needs. He kept in touch with me and professional. He was knowledgeable and able to explain and answer a More

by Neen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott McElveen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Treasure Coast Lexus responded

Thank you for posting about your 5-star experience with Scott at Treasure Coast Lexus!

March 24, 2021

It is such a pleasure to have my car serviced at your dealership. The staff is so pleasant and always makes me feel like I matter. I would highly recommend Your dealership in Fort Pierce! More

by LMCHEFFEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott O'Keefe
Mar 24, 2021 -

Treasure Coast Lexus responded

Thank you for reviewing Treasure Coast Lexus. It is a privilege to have earned your continued support and we look forward to taking care of you next time!

March 24, 2021

Purchased a new car in 2014 and continue to get all the service done there. Robert has always been great to help me with my service requests More

by JAMIESIXCLERK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Collier
Mar 24, 2021 -

Treasure Coast Lexus responded

We are so grateful for your loyalty to Robert and Treasure Coast Lexus! Thank you for taking the time to share your positive feedback about our team. We look forward to welcoming you back next time!

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