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Treasure Coast Lexus

Ft Pierce, FL

4.8
6,635 Reviews
THE TREASURE COAST LEXUS DIFFERENCE Treasure Coast Lexus offers a car-buying experience like no other. We have a huge selection of cars, SUVs and crossovers, and we provide elite customer service and world-class amenities. That's the Treasure Coast Lexus difference.
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5121 S US Highway 1

Ft Pierce, FL

34982

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Showing 6,635 reviews

May 29, 2021

Not much room for improvment. Everyone I came in contact introduced themselves and seem to remember my name. Great salesman and feel fortunate to have paired up with Mark Jean on explaining the various funt More

by davidgraddy1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Burruano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Licausi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Treasure Coast Lexus responded

Hi David - Customer feedback is important to us and we really appreciate you taking time to post about your experience. Thank you for trusting Treasure Coast Lexus with your business! We will keep your review in mind moving forward and we wish you many safe miles in your new vehicle.

May 28, 2021

I drove all the way from West Palm Beach to have my service done in Ft. Pierce (where we leased from) bc the service in every department has been fantastic. My first (5k miles) maintenance appointment, More

by KENSEYSMOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Woods
May 28, 2021 -

Treasure Coast Lexus responded

Thank you for taking the time to share this fantastic feedback! We're thrilled to hear that you've enjoyed working with our team - it is truly our pleasure to assist you! We look forward to the opportunity to do business with you again in the future, and in the meantime, we wish you safe travels! - the Treasure Coast Lexus staff

May 28, 2021

Terrible service center that did not adequately explain what was going to be done to my vehicle. Returned the vehicle to me smelling of gasoline and then dismissed my complaints when I came back in. Have b More

by Kbishop0711
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Rafael Salcedo
Jun 12, 2021 -

Treasure Coast Lexus responded

I'm sorry to hear about your frustrations. We try to deliver excellent service for guests and it's concerning to see that we let you down. I think it might be best if we spoke directly, however, without a full name, I won't be able to get in touch. Please consider reaching out to me. Thank you, Scott O'Keefe - Service Manager - sokeefe@treasurecoastlexus.com

May 28, 2021

Would be a 5 if it wasn’t for the way they treat your car when you bring it to them for any kind of service. 2nd time getting a brand new car from here and when I get it back after taking it for service they More

by JUNIORC.HMALDONADO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianne Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kritikos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rafael Salcedo, Justin Bianchi, Scott O'Keefe
Jun 08, 2021 -

Treasure Coast Lexus responded

This is a concerning review to read. While I am pleased to hear that you enjoy working with our sales team, I'm disappointed that our service team didn't leave you with the same positive impression. I would be more than willing to speak with you about this directly and ensure that we address this with the appropriate people. Please don't hesitate to send me an email. Thank you, Scott O'Keefe - Service Manager - sokeefe@treasurecoastlexus.com

May 28, 2021

Pleasant and knowledgeable sales staff. Answered my questions in a timely manner. Have always been happy with both sales and service staff. Pleasant waiting area. More

by LLINHAR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlton Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2021 -

Treasure Coast Lexus responded

Thank you for the all-around amazing review and for being a valued Treasure Coast Lexus customer! We appreciate your business and hope to see you back again soon!

May 27, 2021

Loved the experience kind courteous cordial and they helped save me some money!!! I am in car sales and I was just super happy by the treatment! Everybody was perfect great place. Thanks again More

by Ellijah.bloomquist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I feel like I don’t see him I think his name was Doug Woods
May 27, 2021 -

Treasure Coast Lexus responded

Ellijah - Thank you for the great review! We are happy to hear that you had such a successful purchase experience working with the Treasure Coast Lexus team. Drive safely, and we hope to see you again down the road!

May 26, 2021

Dealership was a pleasure to work with. No pushy or sneaky sales gimmicks. No high pressure- pleasant experience Our 6th Lexus purchase- we were treated with the Lexus Gold Star service as we were a More

by rjlkel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Burruano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dianne Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kritikos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott McElveen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hope Wilson
May 26, 2021 -

Treasure Coast Lexus responded

Thank you for trusting Treasure Coast Lexus with your business. It is our goal to find the best option for customers and I am so glad that came through to you! We're proud to have earned your loyalty and we wish you safe travels!

May 26, 2021

Howard Kent is the best salesman ever! I bought my car 5 years ago, happened to pop into the dealership and he saw me, greeted me by name, inquired about my family, had my car washed, got me a Starbucks cof More

by tavolz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Treasure Coast Lexus responded

Thank you so much for this amazing feedback. Howard is exactly as you described. He is passionate about going above and beyond and delivering exceptional service to each and every one of our guests. We are thrilled you had a memorable experience with us. Thank you for trusting Treasure Coast Lexus with your business and we look forward to working with you next time. Take care!

May 26, 2021

Pleasant ,easy to communicate with, Feel like he has my interests at heart. Accommodating and friendly .Gives honest opinion on scope of work with no pressure or hard sell. More

by RILEY.FLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Collier
May 27, 2021 -

Treasure Coast Lexus responded

Riley, thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Treasure Coast Lexus, and we will certainly let our team know that you appreciate their help. We look forward to your next visit!

May 26, 2021

Very pleased with the service, a professional group that saw to all our needs and wants. Will continue to use this dealership and the Lexus brand More

by janetdimps
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Burruano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Bianchi
May 27, 2021 -

Treasure Coast Lexus responded

Janet, this review means a lot to us! Thank you for putting your trust in our team, we look forward to working with you for a long time to come at Treasure Coast Lexus. Drive safely!

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