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Treasure Coast Lexus

Ft Pierce, FL

4.8
6,635 Reviews
THE TREASURE COAST LEXUS DIFFERENCE Treasure Coast Lexus offers a car-buying experience like no other. We have a huge selection of cars, SUVs and crossovers, and we provide elite customer service and world-class amenities. That's the Treasure Coast Lexus difference.
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5121 S US Highway 1

Ft Pierce, FL

34982

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Showing 6,635 reviews

June 08, 2021

I was told over the phone that this service would only be an hour and half it took almost two hours and I had to cancel the car wash because I had a doctor appointment and was late . More

by DJ436
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
not listed
Jun 23, 2021 -

Treasure Coast Lexus responded

Thank you for taking the time to leave us your feedback. I apologize for the delay in service and that you had to cancel your wash. We never want to inconvenience our customers and I am disappointed that we let you down. I will surely discuss this with our team so we are providing an accurate timeline for guests' appointments. If there is anything else I can help with, please don't hesitate to reach out. Thank you, Scott O'Keefe - Service Manager - sokeefe@treasurecoastlexus.com

June 07, 2021

The purchase of my new car was a pleasurable experience. The back and forth hassling on a price was kept o a minimum. Michael and Marc were very knowledgeable on the vehicle and very clear in answering my More

by ztuna
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marc Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Treasure Coast Lexus responded

It makes our day to hear that you enjoyed working with our Treasure Coast Lexus team throughout this purchase. Thank you so much for mentioning Michael and Marc! We are grateful to have you as a customer and hope that you love your new vehicle.

June 06, 2021

Valet service was much appreciated and worked well. The drivers in picking up and returning the vehicle were friendly and professional. Service was prompt and measured up to all expectations. More

by BRUCE40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick, Gus
Jun 07, 2021 -

Treasure Coast Lexus responded

Bruce - thank you for sharing your feedback! We couldn't have asked for a better review and are thrilled our service team took such great care of you and your vehicle. Safe travels and see you next time, from all your friends here at Treasure Coast Lexus!

June 05, 2021

The appointment was easy to schedule with accommodating hours. Clean and new loaner. The warranty work was quality and quick. Nice dealership and waiting area. Friendly staff. More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Orr
Jun 07, 2021 -

Treasure Coast Lexus responded

Ed - We really appreciate this positive feedback about our service and facilities. Thank you so much for supporting Treasure Coast Lexus with a great review! Hope to see you for your future auto needs.

June 05, 2021

The scheduling of service was very easy. The service went smoothly and informative. Doug Wood was very courteous and helpful. My GX was cleaned very well, except the cargo/ 3rd seat area was not vacuumed. More

by Junobob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Wood
Jun 07, 2021 -

Treasure Coast Lexus responded

Thank you for the kudos! It was our pleasure to assist you with your Lexus GX. We are thrilled Doug was such a big help, but we will also bring your feedback to the team so we can improve our services moving forward. Thanks for being a Treasure Coast Lexus customer. Take care and we hope to see you next time!

June 05, 2021

John Orr is a very professional service mgr/rep.I’ve John Orr is a very professional service mgr/rep. I’ve dealt with 3 other Lexus dealers in the last 20 years. This dealership treats clients on a one More

by CAPTJG0983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orr, Jeff
Jun 07, 2021 -

Treasure Coast Lexus responded

Providing exceptional customer service is our number one priority, and we are thrilled to hear John and the rest of our staff were able to assist you so successfully. It means a lot that our service stood out to you. Thanks for choosing Treasure Coast Lexus and we hope to see you next time. Take care!

June 05, 2021

It is a very nice place very nice people everyone that came in contact with you spoke and very polite even gave my two babies a tour of the upstairs wise I was taking care of my paperwork More

by LILAJOHNSON310
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Firestone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Treasure Coast Lexus responded

Lila, thank you for taking the time to leave us this review. We are grateful that we got the opportunity to assist you, and we will certainly pass along your kind words. We do always strive for 5-star service, so if there is anything more I can do to assist you, please don't hesitate to send me an email. Thank you, Amber Woods - General Manager - awoods@treasurecoastlexus.com

June 04, 2021

Good service, but had to visit more than once to get connected to a sales representative. Had to work around dealer times. Overall good experience once we got our sales rep. More

by Prashi_75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Firestone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Treasure Coast Lexus responded

Thank you for this feedback. We apologize for the initial inconvenience but are glad to hear that overall you had a great experience. Safe travels, and please let us know if there is anything further we can do to assist you.

June 04, 2021

Although loaner cars are not an available service anymore, the service department were quick and I didn't have to wait that long. Thank You. More

by CTSMARTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Collier
Jun 04, 2021 -

Treasure Coast Lexus responded

It's our pleasure to assist you and we appreciate you taking time to post this feedback. Thank you for being a great Treasure Coast Lexus customer!

June 04, 2021

Wonderful people Randy is awesome and very patient. I Wonderful people Randy is awesome and very patient. I never felt pressured, great experience I’ll always buy my vehicles with you guys! Service dept More

by JSTHAIR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Bianchi
Jun 04, 2021 -

Treasure Coast Lexus responded

Thank you so much for your loyal business! We are delighted to hear that you had a great experience working with Randy and received pressure-free service. Safe travels in your new ride! - Treasure Coast Lexus team

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