Treasure Coast Lexus

First visit to Treasure Coast Lexus for 30,000 maintenance on my RX350. Rafael Salcedo, service director was very professional and helpful. Made sure that all taken care of. All of the staff maintenance on my RX350. Rafael Salcedo, service director was very professional and helpful. Made sure that all taken care of. All of the staff was very friendly and made you feel welcome. More

Service people are always courteous and not pushy about work needing to be done. Rafael was by himself on a very busy day but he kept his cool. He never rushed us. work needing to be done. Rafael was by himself on a very busy day but he kept his cool. He never rushed us. More

My first time I dealt with Doug Woods he was amazing this second time I was switched to someone else and my experience wasn’t so good. The oil change took two hours causing me to miss out on other appointmen second time I was switched to someone else and my experience wasn’t so good. The oil change took two hours causing me to miss out on other appointments and even when I checked on my car to see what was taking so long there was no common courtesy just a “It’s coming out of wash now”. To add Doug went over what was done and what was recommended that didn’t happen this time, to add injury to insult I came out of the service area looking for my car and it wasn’t pulled to the front. I had no idea where it was located so I found an Attendant and she searched for me to find it on the outside of the service area on the side of the building. She drove it up for me but I mean this was pretty bad as far as customer service goes. I unfortunately come from Stuart to Fort Pierce for the convenience but to be fair I would rather go elsewhere if this is the type of service I will receive. Very disappointing I hope my next visit will be better. More

My first time here at this dealership, and Rafael and his staff treated me with the utmost class. He told me when my car would be finished with the oil change, and they were spot on. I received a free car staff treated me with the utmost class. He told me when my car would be finished with the oil change, and they were spot on. I received a free car wash which compares to a $30 wash elsewhere (and they vacuumed!). Rafael was personable and took some time out of his busy schedule to chat with me and treat me like a real person. I love the complimentary goodies inside the very clean and customer friendly dealership! I will continue to give them my business! More

Personal attention without pressure. We are very pleased with our 2019 Honda which had very low miles on it. Treasure Coast Lexus made buying a used car pleasant. with our 2019 Honda which had very low miles on it. Treasure Coast Lexus made buying a used car pleasant. More

Treasure Coast Lexus has an amazing team. From the service department, Robert Collier, Service Associate, Paul Licausi, Sales Director to the Finance Director, Steve Kritikos. This is my fourth RX350 service department, Robert Collier, Service Associate, Paul Licausi, Sales Director to the Finance Director, Steve Kritikos. This is my fourth RX350 LEXUS I have leased through Treasure Coast Lexus and Paul Licausi. I am very pleased with this dealership and the sales director. More

I received a call back to verify service and was able to drop car off and go take care of business that day. Great job on follow thru. drop car off and go take care of business that day. Great job on follow thru. More

This Lexus dealership was sparkling and clean. The cars on the showroom had a nice high shine. Michael made The atmosphere relaxed and very pleasant. Everyone else was friendly. Michael made our purchase o on the showroom had a nice high shine. Michael made The atmosphere relaxed and very pleasant. Everyone else was friendly. Michael made our purchase one of the easiest we have ever had. He did a great job. More

I called and left 2 message for my advisor Robert Collier to call me and he never returned my phone calls. I was in an accident and my car was there for repair, I had important questions that needed to be to call me and he never returned my phone calls. I was in an accident and my car was there for repair, I had important questions that needed to be answered and felt like I was ignored. I am not happy with the service I received at all. More

This dealership is clean and offers a nice, open layout. Prompt service and friendly staff make working with them easier than other dealerships. Service department experience has also been smooth. I’m happy Prompt service and friendly staff make working with them easier than other dealerships. Service department experience has also been smooth. I’m happy to recommend Treasure Coast Lexus. More