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Transwest Ford - Service Center

Scottsbluff, NE

4.3
231 Reviews

231 Reviews of Transwest Ford - Service Center

Sort by
September 13, 2024

Very professional, takes care of you and lets you know what’s going on with your equipment due the whole process!! More

by Charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanna Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Ramirez
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Sep 16, 2024 -

Transwest Ford responded

Hi Charlie, Thank you so much! We're glad Breanna and Mario answered your questions and exceeded your expectations! We look forward to working with you again soon! Transwest Ford

September 05, 2024

I was treated with respect and courtesy, and the service was completed in a timely manner and professionalism. More

by dcrisden102168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela James
Report | Print
Sep 06, 2024 -

Transwest Ford responded

Thanks for noticing, dcrisden102168! We want you to have what you need as quickly as possible, so you can get back out on the road! We're family-owned and operated, and it's our goal to build a life-long relationship with you! Hope to work with you again soon! Sincerely, The Transwest Ford Team

September 05, 2024

First rate service very helpful easy to understand knowledgeable took my cabin right on time More

by scottyandjoanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Ramirez
Report | Print
Sep 06, 2024 -

Transwest Ford responded

You are welcome, scottyandjoanne! We're glad we could help out and get you on to your destination (and many more to come!) We appreciate your business! Transwest Ford

September 02, 2024

It seems as if though every appointment takes longer than the previous one for the same service. More

by dkhbug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Ramirez
Report | Print
Sep 03, 2024 -

Transwest Ford responded

We are sorry to see your rating, dkhbug. We value customer feedback and will use your review as an opportunity for improvement. We hope you will give us another chance to work with you. Transwest Ford

August 24, 2024

I appreciated the text reminders for schedule d appointment. Explanation of mechanical work and follow up after ; also was thorough. Coming back for new battery !and will recommend Transwest to o More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanna Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anita ?, Mario Ramirez
Report | Print
Aug 26, 2024 -

Transwest Ford responded

We really appreciate your 5-star rating, Sue. We're glad Breanna and Mario answered your questions and exceeded your expectations! We look forward to working with you again soon! Transwest Ford

August 18, 2024

I went for an oil change, they changed the oul and gave me a printout of the oil change More

by rebids-squeal0m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Ramirez
Report | Print
Aug 19, 2024 -

Transwest Ford responded

Hi rebids-squeal0m, We're so glad to hear it!! It is our goal to help our customers get the information they need. We look forward to working with you in the future! Sincerely, Transwest Ford

August 17, 2024

I've had an excellent experience all the way around at transwest Ford. We always treat me good. More

by Harv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Collar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Breanna Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Lockwood, Mario Ramirez
Report | Print
Aug 19, 2024 -

Transwest Ford responded

Thanks for the fantastic review, Harv! We value great employees like Jordan, Brian, Breanna, Mario, and the entire support team. We also value great customers like you! Transwest Ford

August 15, 2024

They got us right in as we were traveling back to WA. A couple concerns noted. Thank you!!! More

by rogersdeborah53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Ramirez
Report | Print
Aug 19, 2024 -

rogersdeborah53 responded

We made it home with assurance our service was done. Thank you.

Aug 30, 2024 -

Transwest Ford responded

We are so glad we could help out, rogersdeborah53. Thank you for sharing that you made it safely home. Our technicians are the best! Best of luck with all your adventures. Transwest Ford

August 15, 2024

I had a recall on my Ford F150. Repair scheduled and completed in timely manner. More

by wayne.nochi
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanna Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2024 -

Transwest Ford responded

Thank you for your rating, Wayne. We aim to get you back on the road quickly. We appreciate your business and hope to be your choice for sales, parts, and service for years to come! Transwest Ford

August 13, 2024

Very quick and responsive to our needs. Very pleasant to deal with and answer any questions. More

by Trugreen55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Collar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Breanna Craig
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassie Cross
Report | Print
Aug 15, 2024 -

Transwest Ford responded

We really appreciate your review, Trugreen55. Thanks for choosing to work with us, we look forward to seeing you in the future!! Transwest Ford

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