Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Transwest Ford - Service Center

Scottsbluff, NE

4.3
226 Reviews

226 Reviews of Transwest Ford - Service Center

Sort by
January 10, 2025

Had to reschedule my appointment and they got me in a day early. Was quickly done while I went to a different appointment and waiting for ne when I got back. Super friendly and professional. More

by SUNSHINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanna Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Ramirez
Report | Print
Jan 15, 2025 -

Transwest Ford responded

Sunshine, thank you so much for taking the time to spread the word about our great team! We're so glad we could help you out and get you back on the road! We appreciate your business and look forward to working with you in the future! Sincerely, The Transwest Team

January 10, 2025

They worked on adjusting my Ford pass after it messed up They were great to work with. More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alessandro Meloni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Breanna Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Ramirez
Report | Print
Jan 21, 2025 -

Transwest Ford responded

Thank you for your 5-star review, none23! We are proud of our team and their dedication to customers like you. We appreciate your business and hope to be your choice for sales, parts, and service for years to come! Transwest Ford

January 07, 2025

Very very accommodating, great service always. Personnel is outstanding. Mario went above board to make sure my certificate was honored, even after it was overdue. More

by Bushnellj52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Ramirez
Report | Print
Jan 08, 2025 -

Transwest Ford responded

Glad we could help, Bushnellj52. We're pretty proud of Mario and the rest of our well-trained team! Thanks for sharing your experience. Transwest Ford

December 31, 2024

The guys at Transwest’s Quick Lane Service are AMAZING! I have never been here before and don’t have a Ford. My car is elderly and needs some TLC, but everyone was so kind to me and my car. I feel all my c More

by Valkryja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Ramirez
Report | Print
Jan 06, 2025 -

Transwest Ford responded

Thanks for the compliments, Valkryja. We want you to make your service experience as fast and comfortable as we can, so you can get back out on the road! We wish you safe travels. Sincerely, The Transwest Team

December 21, 2024

Mario was amazing and he had all the parts ordered ahead of time and stayed in contact with me while she was getting worked on! Much appreciated Thank you!! More

by Susiechapstick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Breanna Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Ramirez
Report | Print
Dec 23, 2024 -

Transwest Ford responded

Thank you for taking the time to give us a great review, Susiechapstick! We're glad we could help out and get you on to your destination (and many more to come!) We appreciate your business! Wishing you a Merry Christmas & Happy New Year! Transwest Ford

December 19, 2024

Overly pleased and was pleased with pricing and how everything was explained on what needed to get done More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Breanna Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Ramirez
Report | Print
Dec 23, 2024 -

Transwest Ford responded

Thank you for the wonderful review, Dave. Our technicians and customer service team do a wonderful job of helping our customers get back on the road. We appreciate your business and look forward to working with you again! Wishing you a Merry Christmas & Happy New Year! Transwest Ford

December 15, 2024

I sure do appreciate it. They did an eclipse job on fixing my car at the last spur of the moment. More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Ramirez
Report | Print
Dec 23, 2024 -

Transwest Ford responded

Thanks for the great review, none23! It's our goal to always work to get you back on the road faster, glad we could help! We look forward to a long relationship with you and all your vehicles! Wishing you a Merry Christmas & Happy New Year! Transwest Ford

December 15, 2024

Mislead us about the total of the cost of repairs. Was significantly higher than what was quoted. More

by non
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mario Ramirez
Report | Print
Dec 27, 2024 -

Transwest Ford responded

non, I’m sorry to hear about your poor experience with our location. We want to address your concerns but will need additional information. We did not meet your expectations and as a manager here I would be happy to get involved and help you. Here is my contact information. Please call me at your convenience. David Dillon | Service Manager | Transwest Ford Office: (308) 256-0333 | Email: david.dillon@transwest.com

December 14, 2024

Has been helpful so far. Trust them with our service and staff is very helpful More

by RLEAHY442000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Breanna Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Ramirez
Report | Print
Dec 23, 2024 -

Transwest Ford responded

Thank you for the wonderful review, Rleahy442000. It's our goal to keep our team at the forefront of knowledge to help provide customers like you with the information you need to make decisions on your vehicle repair. Thanks for the kudos! Wishing you a Merry Christmas & Happy New Year! Transwest Ford

December 11, 2024

Mario provided exceptional customer service in a timely manner. He was very knowledgeable and kept me up to date on the process. Great Job!! More

by Amber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Ramirez
Report | Print
Dec 13, 2024 -

Transwest Ford responded

Thank you so much for your review, Amber. We appreciate you giving such a sincere review of our GMC dealership. We aim to give you a great experience every time. We look forward to working with you again soon! Sincerely, The Transwest Team

1
...
3
4
5
...
23