Transwest Ford - Service Center

The staff is excellent. I was a little disappointed in how long it took service the vehicle. I thought it would take about a hour but it took over two hours. They did do an I was a little disappointed in how long it took service the vehicle. I thought it would take about a hour but it took over two hours. They did do an unscheduled transmission flush which I’m sure contributed to the length of the service. More

Cass was super helpful getting my vehicle in without any notice for an oil change. notice for an oil change. More

Cassie got me scheduled right away and the person who did my detail did an excellent job highly recommend anyone to bring their vehicle here for detail work. I have my vehicles detailed at least every 6 mont my detail did an excellent job highly recommend anyone to bring their vehicle here for detail work. I have my vehicles detailed at least every 6 months and I’ll definitely be coming back. They asked if they could give my truck an oil change but had just had it done. Next time I’ll do both. Thank you Cassie More

Super nice to deal with They are always pleasant and helpful Check out lady is super nice helpful Check out lady is super nice More

Cassie did not help me. Another guy did he was rude. Appt was at 2 they never took pickup back till 2:20. Another guy did he was rude. Appt was at 2 they never took pickup back till 2:20. More

Cassie is an amazing service advisor. She was busy when I came in to pick up my vehicle, but the guy that ended up helping me walked me halfway to the cashier and said they have your key She was busy when I came in to pick up my vehicle, but the guy that ended up helping me walked me halfway to the cashier and said they have your keys. Nobody explained my service or the report at the end. Remember, this is no fault of Cassie’s. More

Starting with the appointment process and then getting the work done was very easy. All of the staff made sure I was taken care of and they made sure I knew what was going on. I will definitely recommend the work done was very easy. All of the staff made sure I was taken care of and they made sure I knew what was going on. I will definitely recommend Trans-West More

Pleased with the oil change. Wish they would have gave me a written estimate on the battery cable replacement. Service tech advised it was around $2100.00 dollars. I advise Wish they would have gave me a written estimate on the battery cable replacement. Service tech advised it was around $2100.00 dollars. I advised I have a extended warranty that should cover it. Per service tech he will have them call and find out. I called the service dept to see what they found out Their reply was haven’t had time to call them. Still waiting. More

I’ve never seen such attitude. Not only are they not service oriented they act like you’re bothering them. By being there. Entire experience was rude and obnoxious. Not only are they not service oriented they act like you’re bothering them. By being there. Entire experience was rude and obnoxious. More

Parts are slow and ridiculous, service shop did a nice job cleaning up my pickup. I appreciate that job cleaning up my pickup. I appreciate that More