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Transwest Ford - Service Center

Scottsbluff, NE

4.3
234 Reviews

234 Reviews of Transwest Ford - Service Center

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January 11, 2024

I called and they were nice. They also let me in early They did a good job More

by alanouderkirk
Recommend Dealer
Yes
Employees Worked With
Mario
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Jan 12, 2024 -

Transwest Ford responded

Transwest Ford appreciates the 5-star review. We are happy our service team was able to take good care of you while on your recent visit. Our team works hard to deliver a smooth, hassle-free experience and we are happy they delivered. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford team

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December 29, 2023

Very accommodating. Helpful beyond expectations. Very courteous, pleasant, helpful. Worked around our schedule and were efficient! More

by wcpete9425
Recommend Dealer
Yes
Employees Worked With
Aaron and Marlo
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December 29, 2023

Very polite, but not very prompt took 2 plus hrs for oil chg I'm done More

by Wang11fbr
Recommend Dealer
Yes
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December 29, 2023

Got me right in. Waited a little while and told done. Had a client waiting and got my keys and statement right away. Listened. ???? More

by Jan21
Recommend Dealer
Yes
Employees Worked With
Cassie Cross, Cassie Cross
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December 28, 2023

Very good experience I would rate this experience very good I just wish you never have left Torrington More

by WYAGGIE
Recommend Dealer
Yes
Employees Worked With
Breanna Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The lady service adviser
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December 23, 2023

People were very pleasant and eager to help I felt that I was well taken care of More

by 2rrgifford
Recommend Dealer
Yes
Employees Worked With
Cassie Cross, Cassie Cross
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Dec 28, 2023 -

Transwest Ford responded

Thank you very much for the 5-star review. Transwest Ford always appreciates hearing from our guests, its's how we continue to improve. We are happy Cassie was able to take good care of you while in for service recently. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford Team

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December 20, 2023

I stop in and schedule the same day for oil change and Breanna Craig was so polite and always smiling when I came through the door. John who change my oil in my vehicle was so nice too and very polite to More

by Coco
Recommend Dealer
Yes
Employees Worked With
Breanna Craig
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Dec 20, 2023 -

Transwest Ford responded

Hi Coco. Transwest Ford is happy Breanna and John were able to take great care of you while in for an oil change. We work hard to make service visits as smooth and hassle-free as possible. Thank you for appreciating our crew and we hope we can be of help in the future. The Transwest Ford Team

December 18, 2023

Great customer service. Nice waiting environment Will return again for my next oil change. Thanks More

by Alipalu
Recommend Dealer
Yes
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Dec 20, 2023 -

Transwest Ford responded

Thank you very much for the great review. Transwest Ford is happy to hear our service team took great care of you while getting your oil changed. We also appreciate the compliment on our waiting area. We really appreciate your business and we look forward to seeing you for your next oil change. The Transwest Ford Team

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December 17, 2023

Been pretty good. They have been very acceptable to me and keep me informed. Thanks More

by robertzweifel
Recommend Dealer
Yes
Employees Worked With
Cassie Cross, Cassie Cross
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Dec 18, 2023 -

Transwest Ford responded

Hi Robert. Transwest Ford appreciates the 5-star review. Our team works hard to deliver a great experience to all of our guests. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford Team

December 17, 2023

Not good Took to long and the work is not complete then I have to wait 2 weeks till I get it in again plus they say it might not be warranty I have a bumper to bumper warranty that does not expire till may o More

by Brunzkevin551
Recommend Dealer
No
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Dec 20, 2023 -

Transwest Ford responded

Transwest Ford appreciates feedback. We will review your visit with the service team to make sure they set correct expectations when getting various services done. To find out exactly what your warranty covers, please reach out to our service manager, Shawn Miller at 308-635-3701. He should be able to review everything for you. Thank you for your business and we hope we can be of help in the future. The Transwest Ford Team

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