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Transwest Ford - Service Center

Scottsbluff, NE

4.3
238 Reviews

238 Reviews of Transwest Ford - Service Center

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January 11, 2024

My service appt was quite lengthy. I waited 2 hrs because they were behind. I don't know who Cassie Cross is, no one introduced themselves. My car looked beautiful when I got into it. More

by domarg73
Recommend Dealer
Yes
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Jan 12, 2024 -

Transwest Ford responded

Transwest Ford appreciates you taking the time to leave us your feedback. We are sorry no one introduced themselves when you arrived. We will make sure to remind our team to make an introduction with each of our guests. We are happy you liked the way your car looked once out of service. Thank you very much for your business and we hope to be of help in the future. The Transwest Ford Team

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January 11, 2024

Very helpful. Solved my problems for me Same day service was a plus for me More

by Marlattnancey
Recommend Dealer
Yes
Employees Worked With
Cassie Cross, Cassie Cross
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Jan 12, 2024 -

Transwest Ford responded

Transwest Ford appreciates you taking the time to leave us your feedback. We are happy our service team was able to get you in the same day and that they were able to be helpful. Thank you very much for allowing us to earn your business. The Transwest Ford Team

January 11, 2024

Everyone was nice to talk to the vehicle was done quickly and efficiently and thoroughly More

by scottfeglermo
Recommend Dealer
Yes
Employees Worked With
Cassie
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Jan 12, 2024 -

Transwest Ford responded

Hi Scott. Transwest Ford appreciates the great review. We work hard to make service visits as smooth and hassle-free as possible. Thank you very much for your business and we hope to see you again soon. The Transwest Ford Team

January 11, 2024

Got right in and out asap, quiet clean area to wait in Nice pleasant employees More

by lara197017
Recommend Dealer
Yes
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Jan 12, 2024 -

Transwest Ford responded

Thank you very much for the nice review. Transwest Ford always appreciates hearing from our customer's, it's how we continue to improve. We are happy our team was able to get you in, fixed up and back on your way. We also appreciate your feedback on our waiting area. Thank you very much for your business. The Transwest Ford Team

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January 11, 2024

I called and they were nice. They also let me in early They did a good job More

by alanouderkirk
Recommend Dealer
Yes
Employees Worked With
Mario
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Jan 12, 2024 -

Transwest Ford responded

Transwest Ford appreciates the 5-star review. We are happy our service team was able to take good care of you while on your recent visit. Our team works hard to deliver a smooth, hassle-free experience and we are happy they delivered. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford team

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December 29, 2023

Very accommodating. Helpful beyond expectations. Very courteous, pleasant, helpful. Worked around our schedule and were efficient! More

by wcpete9425
Recommend Dealer
Yes
Employees Worked With
Aaron and Marlo
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December 29, 2023

Very polite, but not very prompt took 2 plus hrs for oil chg I'm done More

by Wang11fbr
Recommend Dealer
Yes
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December 29, 2023

Got me right in. Waited a little while and told done. Had a client waiting and got my keys and statement right away. Listened. ???? More

by Jan21
Recommend Dealer
Yes
Employees Worked With
Cassie Cross, Cassie Cross
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December 28, 2023

Very good experience I would rate this experience very good I just wish you never have left Torrington More

by WYAGGIE
Recommend Dealer
Yes
Employees Worked With
Breanna Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The lady service adviser
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December 23, 2023

People were very pleasant and eager to help I felt that I was well taken care of More

by 2rrgifford
Recommend Dealer
Yes
Employees Worked With
Cassie Cross, Cassie Cross
Report | Print
Dec 28, 2023 -

Transwest Ford responded

Thank you very much for the 5-star review. Transwest Ford always appreciates hearing from our guests, its's how we continue to improve. We are happy Cassie was able to take good care of you while in for service recently. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford Team

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