Transwest Ford - Service Center
Scottsbluff, NE
195 Reviews of Transwest Ford - Service Center
The whole crew at Transwest is top shelf. Brian made things seamless, Al ensured everything was going well (even while on family vacation!), and Sunshine’s customer service was phenomenal. No Brian made things seamless, Al ensured everything was going well (even while on family vacation!), and Sunshine’s customer service was phenomenal. Not only did she help Al in coordinating new wheels and tires, she risked ruining her shoes filling my new truck up with DEF before personally delivering it to me. I can’t speak highly enough of the superb car buying experience I received from Sunshine and Transwest. More
Friendly and helpful. Nice clean facility and knowledgeable people that get the job done. I'm very satisfied with the service. Nice clean facility and knowledgeable people that get the job done. I'm very satisfied with the service. More
The staff is excellent. I was a little disappointed in how long it took service the vehicle. I thought it would take about a hour but it took over two hours. They did do an I was a little disappointed in how long it took service the vehicle. I thought it would take about a hour but it took over two hours. They did do an unscheduled transmission flush which I’m sure contributed to the length of the service. More
Cass was super helpful getting my vehicle in without any notice for an oil change. notice for an oil change. More
Cassie got me scheduled right away and the person who did my detail did an excellent job highly recommend anyone to bring their vehicle here for detail work. I have my vehicles detailed at least every 6 mont my detail did an excellent job highly recommend anyone to bring their vehicle here for detail work. I have my vehicles detailed at least every 6 months and I’ll definitely be coming back. They asked if they could give my truck an oil change but had just had it done. Next time I’ll do both. Thank you Cassie More
Cassie did not help me. Another guy did he was rude. Appt was at 2 they never took pickup back till 2:20. Another guy did he was rude. Appt was at 2 they never took pickup back till 2:20. More
Cassie is an amazing service advisor. She was busy when I came in to pick up my vehicle, but the guy that ended up helping me walked me halfway to the cashier and said they have your key She was busy when I came in to pick up my vehicle, but the guy that ended up helping me walked me halfway to the cashier and said they have your keys. Nobody explained my service or the report at the end. Remember, this is no fault of Cassie’s. More