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Transwest Ford - Service Center

Scottsbluff, NE

4.3
195 Reviews

195 Reviews of Transwest Ford - Service Center

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December 07, 2023

I had several things done so it took 2 days. Things went fairly well All the parts came in on time so I could get the truck back More

by TRROTH
Recommend Dealer
Yes
Employees Worked With
Cassie Cross, Cassie Cross
Report | Print
Dec 15, 2023 -

Transwest Ford responded

Transwest Ford appreciates you sharing your feedback. We are happy all the parts showed up and we were able to get you back on the road. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford Team

December 06, 2023

Vehicle was ready to go but I didn't get the ticket and keys until 30 minutes later More

by tnbutcher
Recommend Dealer
No
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Dec 18, 2023 -

Transwest Ford responded

Transwest Ford appreciates you taking the time to leave us your feedback. We will review your visit and see where we need to improve. We apologize for any inconvenience and we hope we can be of help in the future. The Transwest Ford Team

December 06, 2023

Good work at fair price That's about it I'll be back Haven't had a good Ford dealer until now More

by jerrygrasmick3
Recommend Dealer
Yes
Employees Worked With
I do
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Dec 18, 2023 -

Transwest Ford responded

Hi Jerry. Transwest Ford appreciates the kind words. Its always nice to hear from our guests. We are happy we have met your expectations and we hope we can continue to earn your business. The Transwest Ford Team

December 03, 2023

Attentive to detail. Also went the extra mile with new vehicle switch over. Thank you More

by GLENEHLER
Recommend Dealer
Yes
Employees Worked With
Cassie Cross, Cassie Cross
Report | Print
Dec 04, 2023 -

Transwest Ford responded

Thank you very much for the great review. Transwest Ford always appreciates hearing from our guests, it's how we continue to improve. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford Team

December 03, 2023

It was a good experience. Wait time was right on point to what she said. Truck was clean after the service was done More

by GFEIL805
Recommend Dealer
Yes
Employees Worked With
Cassie Cross, Cassie Cross
Report | Print
Dec 04, 2023 -

Transwest Ford responded

Transwest Ford is happy to hear you had a good experience while on your recent service visit. We work hard to deliver a smooth, hassle-free experience to all of our guests. Thank you very much for your business and please let us know if we can be of help in the future. The Transwest Ford Team

December 03, 2023

Took to long for early morning service Took two hours for service Forgot To long More

by KEN@CBP.COOP
Recommend Dealer
No
Employees Worked With
Good
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Dec 04, 2023 -

Transwest Ford responded

Hi Ken. Transwest Ford appreciates you taking the time to leave us your feedback. Feedback is how we continue to improve. We will review your visit with our service team and see where we could have done a bit better on the time issue. Thank you again for your feedback and we appreciate you allowing us to earn your business. The Transwest Ford team

December 03, 2023

There were a couple of bumps in communication but otherwise good. Who is Shawn miller?? More

by gijenny17
Recommend Dealer
Yes
Employees Worked With
Shawn Miller, Shawn Miller
Report | Print
Dec 18, 2023 -

Transwest Ford responded

Transwest Ford appreciates the 5-star review. We are happy our service team was able to take great care of you while on your recent visit. Shawn Miller is our service manager. Please feel free to reach out to him with any questions or concerns. Thank you for your business and we hope we can be of help with your future automotive needs. The Transwest Ford Team

December 02, 2023

Have had work done on my impala and they did a good job friendly and helpful More

by margaret.moreno52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Cross
Report | Print
Dec 04, 2023 -

Transwest Ford responded

Hi Margaret. Transwest Ford is happy our service team was able to take good care of you while on your recent visit. We work hard to get you in, fixed up and back on the road. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford Team

December 02, 2023

They do a great job there in the service department Always have a great experience in dales and service More

by BIGZPMG
Recommend Dealer
Yes
Employees Worked With
Rob
Report | Print
Dec 04, 2023 -

Transwest Ford responded

Transwest Ford appreciates the kind words. Our teams work hard to deliver an enjoyable experience to all of our guests. Thank you very much for your continued support and we hope to see you again soon. The Transwest Ford Team

December 02, 2023

Nice and easy experience. Great team! I will be back again for my next truck! More

by 11secsnake
Recommend Dealer
Yes
Employees Worked With
Rob
Report | Print
Dec 04, 2023 -

Transwest Ford responded

Transwest Ford is happy our team was able to deliver a nice and easy experience. We work hard to deliver a great experience to all of our guests. Thank you very much for your business and we look forward to helping you with your next truck. The Transwest Ford Team

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