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Transwest Ford - Service Center

Scottsbluff, NE

4.3
232 Reviews

232 Reviews of Transwest Ford - Service Center

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February 01, 2024

So far it's all been good Don't deal with them that much but Brianne seems to be on top of things More

by Spsittner
Recommend Dealer
Yes
Employees Worked With
Breanna Craig
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January 27, 2024

They fixed the problem with a needed battery warmer for my diesel truck and was more than fair with a reset on the fuel filters More

by smjacobi
Recommend Dealer
Yes
Employees Worked With
Mario
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Jan 29, 2024 -

Transwest Ford responded

Transwest Ford appreciates the great review. We always appreciate hearing from our guests. We are happy the service team was able to get you fixed up and back on the road. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford Team

January 27, 2024

Very professional,kept me up to date on what was going on. Gave me a quote & was very close to what he quoted. More

by emclapp54
Recommend Dealer
Yes
Employees Worked With
Mario
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Jan 29, 2024 -

Transwest Ford responded

Transwest Ford appreciates the 5-star review. Our goal is to deliver a great experience to all of our guests. We are happy the service team delivered a great experience. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford team

January 25, 2024

Sunshine goes ABOVE and BEYOND! Nothing stops her from taking care of people. Customer or not she never says no to help someone. Such an asset to our community. More

by Gubbels.leslie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alessandro Meloni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sunshine Eisenbarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassie Cross
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January 15, 2024

Friendly. Saw some familiar kind faces Would recommend other people to go to Transwest Ford More

by ian.hatcher.wyo
Recommend Dealer
Yes
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Jan 17, 2024 -

Transwest Ford responded

Hi Ian. Thank you for the 5-star review. Transwest Ford always appreciates hearing from our customers. We are happy the team was able to take great care of you and we are glad you recognized some faces. We invited our entire staff to make the move with us. Thank you for your business and we hope we can be of help in the future. The Transwest Ford Team

January 15, 2024

Had a good experience People where all good to work with and polite and very accommodating More

by Dale.Sherfey
Recommend Dealer
Yes
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Jan 17, 2024 -

Transwest Ford responded

Hi Dale. Transwest Ford is happy our service team was friendly and helpful while on your resent visit. Our team works hard to make service visits as smooth and hassle-free as possible. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford Team

January 14, 2024

Easy to deal with and easy to schedule Very flexible, will take more vehicles to you More

by Ccbroadway14
Recommend Dealer
Yes
Employees Worked With
Cassie Cross, Cassie Cross
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Jan 17, 2024 -

Transwest Ford responded

Transwest Ford appreciates the great review. We are happy we were able to deliver a pleasant service experience. We try hard to get you in, fixed up and back on the road. Thank you very much for allowing us to earn your business. The Transwest Ford Team

January 14, 2024

The service is always very good. My appointment was at noon and I was there about 10 minutes early. My car was not taken back to be serviced until almost 1230. It would have been goo More

by aalozano22
Recommend Dealer
Yes
Employees Worked With
Cassie Cross, Cassie Cross
Report | Print
Jan 17, 2024 -

Transwest Ford responded

Transwest Ford appreciates your feedback, it's how we continue to improve. We will certainly take a look at our communication protocol and make the appropriate adjustments with our service advisors. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford Team

January 14, 2024

Very courteous and listened to your concerns and addressed the issue in a timely manner. More

by firefightertna2002
Recommend Dealer
Yes
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Jan 17, 2024 -

Transwest Ford responded

Transwest Ford is happy to hear our service team was able to take great care of you. We work hard to listen to our customers concerns, diagnose the issue, get you fixed up and back on your way. Thank you very much for your business. The Transwest Ford Team

January 13, 2024

I got a great explanation of what was wrong and Mario communicated well. Only issue was that it took so long to get an appointment, which was out of his hands More

by tdeines
Recommend Dealer
Yes
Employees Worked With
Mario
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Jan 15, 2024 -

Transwest Ford responded

Transwest Ford appreciates you taking the time to leave us your feedback. We are happy Mario was able to take good care of you. We apologize for it taking a while to get you in. We are in the process of hiring more technicians which will help wait times. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford Team

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