Transwest Ford - Service Center

The service is always very good. My appointment was at noon and I was there about 10 minutes early. My car was not taken back to be serviced until almost 1230. It would have been goo My appointment was at noon and I was there about 10 minutes early. My car was not taken back to be serviced until almost 1230. It would have been good to have known that they were running behind when I arrived. Everyone was very nice and I appreciate the good service on my car. Communication would've been good at the beginning when I arrived. More

Very courteous and listened to your concerns and addressed the issue in a timely manner. addressed the issue in a timely manner. More

I got a great explanation of what was wrong and Mario communicated well. Only issue was that it took so long to get an appointment, which was out of his hands communicated well. Only issue was that it took so long to get an appointment, which was out of his hands More

It was ok I had to take a couple of days off work because they said they could not get me to work but they could pick me up. We live in an area where there is no Lyft no Uber no Taxi one bus but you can't co they said they could not get me to work but they could pick me up. We live in an area where there is no Lyft no Uber no Taxi one bus but you can't count on them to be on time so I just had to take the days off. On Friday afternoon they did loan me a car so I didn't have to miss Monday I am grateful for that. More

My truck was covered in Deisel fuel and stunk in the cab and I had to return for it to be cleaned and still sunk when I took it home and made my entire ship stink of diesel fuel and I had to return for it to be cleaned and still sunk when I took it home and made my entire ship stink of diesel fuel More

The work done on my car was done in a timely fashion and I was treated with respect I was treated with respect More

Cassie was good. Mario was not upfront about the estimate for my explorer. It does not appear the mechanic did much of a diagnostic for my f350 diesel other than pull Mario was not upfront about the estimate for my explorer. It does not appear the mechanic did much of a diagnostic for my f350 diesel other than pulling codes and calling the other shop I had an estimate done at. The prices are substantially higher than other ford dealerships. $1500.00 higher for the water pump on the explorer and $3000.00 higher than the other shop for the diesel. More

They greet me right away. They greeted me right away. They took good care of servicing my car . I had to go ask if they found anything on the problem I reported. It was not me They greeted me right away. They took good care of servicing my car . I had to go ask if they found anything on the problem I reported. It was not mentioned on the paperwork. My check sheet was not filled out. They did say there were no problems . I will call the other side of your shop to see if they can find the loose panel noise. More

Everything was easy fast and professional. There's not much to say (in a good way) There's not much to say (in a good way) More