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Transwest Ford

Scottsbluff, NE

Overview
Employees
Reviews
Vehicles
4.5
353 Reviews
Transwest Ford in Scottsbluff, NE, also serving Torrington, WY and all of western Nebraska/eastern Wyoming is proud to be an automotive leader in our area. Since opening our doors, Transwest Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford, used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first-time car buyer, you can trust that Transwest Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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1515 E 20th St

Scottsbluff, NE

69361

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Showing 353 reviews

November 18, 2024

Transwest is very professional and well organized! Nathan made it a wonderful experience with a quick and easy process! More

by alamp1199
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

Transwest Ford responded

Thank you so much for the great review, alamp1199. Transwest has a great team and we're glad Nathan was able to take care of you. Thank you very much for allowing us to earn your business, we hope you have a great holiday season. Transwest Ford

November 11, 2024

Nathan was an excellent sales rep…he asked questions, listened to responses and acted accordingly. I would highly recommend Nathan to my friends and colleagues. He brought out several keys for vehicles More

by aprildelsing
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Transwest Ford responded

Thanks for saying so, aprildelsing. Nathan is a wonderful asset to our team in helping our customers buy their next vehicle. Thanks for sharing your experience. We appreciate your business. Transwest Ford

November 09, 2024

Everyone was very pleasant. I was very pleased with everyone's kindness in making me feel welcome and at ease. More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Breanna Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Transwest Ford responded

We really appreciate your business, none 23. Thanks for sharing your experience with our friendly and helpful team. We're looking forward to seeing you in the future for routine maintenance visits! Thank you for the 5 star rating and review! Tranwest Ford

November 08, 2024

Willing to deal. Did what they said they would do. Was there to answer any questions. More

by donkcmi
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Drew Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Collar
3.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Transwest Ford responded

Thank you so much, donkcmi. You are so right, we live by the Code of the West, integrity is paramount. We appreciate you and hope to work with you again soon! Transwest Ford

November 08, 2024

THE PROCESS OF BUYING MY FIRST VEHICLE WAS EASY AND VERY MUCH A LEARNING EXPERIENCE.. I WOULD LIKE TO GIVE A HUGE THANK YOU TO THE ENTIRE TEAM! NATHAN, DREW, BRIAN AND AL FOR ALL THAT THEY DID TO HELP ME! More

by anita.chadwick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alessandro Meloni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Christeleit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Transwest Ford responded

Thanks for sharing your experience, Anita. We are so happy to help you with purchasing your first vehicle. We will share the nice compliments with the Al, Drew, Brian, and Nathan. We appreciate the endorsement. Safe Travels, The Transwest Team

November 07, 2024

Oil change took a long time nearly took two hours and didnt even hav time to wash car More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

Transwest Ford responded

We would like to apologize for your experience, none23. We appreciate you bringing the situation to our attention so we can quickly correct the issue. You are correct. Oil changes typically come with a car wash. Please reach out to our service manager, so we can get your vehicle washed at your convenience. David Dillon | Service Manager | Transwest Ford Office: (308) 256-0333 | Email: david.dillon@transwest.com

November 06, 2024

They were friendly and courteous. They gave me what I thought was a fair price without me having to haggle with them. They did the paperwork quickly and got on the road. More

by Jack
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Collar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic Romo
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Nov 07, 2024 -

Transwest Ford responded

Jack, thank you for taking the time to leave us your feedback. At Transwest, we work very hard to create a smooth buying process. We are happy to hear Brian and Dominic were able to help and that we met your expectations. We hope to see you again soon. Stay Safe! Transwest Ford

November 06, 2024

Appointment took an hour and 40 minutes for just an oil change. Each appointment gets longer and longer! More

by dkhbug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

Transwest Ford responded

We would like to apologize for your experience, dkhbug. We are so sorry your oil change took longer than desired. We continue to grow and expand our team so we can better serve you. We hope you will give us another chance to work with you. Transwest Ford

November 05, 2024

No help after the sale, sent the paperwork to the wrong county. Still have no clue about the locking tailgate, guess your supposed to buy a separate key, according to the manual. More

by davehendy60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nathan Kendall
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Transwest Ford responded

We would like to apologize, davehendy60. Unfortunately, mistakes occasionally happen. Our title clerk and sales manager are working to get this corrected. We would like to address the issue with the locking tailgate. Our sales manager Drew Allen will be reaching out to you. You can also reach him directly at the number below. Again, our apologies. Drew Allen Sales Manager Transwest Ford Phone: 308-635-3701

November 03, 2024

It was good service is close by good time they put atension got the job done More

by Eli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanna Craig
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2024 -

Transwest Ford responded

Glad we could help you get back out on the road, Eli! While we appreciate the opportunity to work with you, we know the road is where you'd rather be!! Let us know if there's anything else we can help you with!! Sincerely, The Transwest Team

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