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Transwest Ford

Scottsbluff, NE

4.5
353 Reviews
Transwest Ford in Scottsbluff, NE, also serving Torrington, WY and all of western Nebraska/eastern Wyoming is proud to be an automotive leader in our area. Since opening our doors, Transwest Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford, used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first-time car buyer, you can trust that Transwest Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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1515 E 20th St

Scottsbluff, NE

69361

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Showing 353 reviews

November 09, 2023

Nathan and everyone we dealt with from Transwest Ford has been amazing! From start to finish Nathan walked us thru every step in purchasing my wifes new Ford F150 Lightning and answered all of our questions. More

by earthfoxscooters
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Christeleit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Transwest Ford responded

Thank you so much for the great review! Transwest Ford always appreciates hearing from our customers and we are happy the team was able to take great care of you. Thank you very much for your business and we hope you enjoy your new F-150 Lightning. The Transwest Ford Team

November 08, 2023

The vehicle I bought is a perfect fit for me and my family. I did have to wait longer than anticipated to bring my new purchase home due to parts being ordered and replaced. Greatful for them being tho More

by samanthaandreasen
Recommend Dealer
Yes
Employees Worked With
Court Cook
Nov 08, 2023 -

Transwest Ford responded

Hi Samantha. Transwest Ford is happy to hear you had a pleasant buying experience. We apologize if the delay n parts caused any inconvenience. The recent UAW strike definitely has cause supply issues. Thank you very much for your business and we hope you enjoy your new car. The Transwest Ford Team

November 08, 2023

Nathan has been a great salesman to work with! Very informative I’ll be recommending transwest and Nathan to anyone looking for a new vehicle! More

by mleonard31
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sunshine Eisenbarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Transwest Ford responded

Thank you so much for the great review. Transwest Ford always appreciates hearing from our guests, its how we continue to improve. We are happy Nathan was able to get you all the info you needed and took great care of you. Thank you very much for your business and we can continue to earn your business. The Transwest Ford Team

November 07, 2023

The service and attention from everyone I worked with at Transwest and Transwest Ford has been spectacular. From the initial contact all through the process including finding the perfect vehicles, financing More

by MBARTON3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alessandro Meloni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Christeleit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Collar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Miller
Nov 08, 2023 -

Transwest Ford responded

Transwest Ford appreciates the outstanding review. We have worked hard to create a smooth, hassle-free, customer focused buying process and we are happy it met your expectations. We have a fantastic team and we are happy they made your buying experience a great one. Thank you very much for allowing us to earn your business and we hope we can be of help in the future. The Transwest Ford Team

November 07, 2023

I’ve never seen such attitude. Not only are they not service oriented they act like you’re bothering them. By being there. Entire experience was rude and obnoxious. More

by lorystorm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Christeleit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Miller
Nov 07, 2023 -

Transwest Ford responded

Hi Lory. We are sorry you had the experience you had. Our service team works hard to deliver a great experience to all of our guests and this is not what we want to hear. If you would, please contact our General Manager, Al Meloni, to discuss this issue further. Please call 308-635-3701 and ask for Al. Again, we apologize for your experience and we hope we can rectify the situation and earn your business back. The Transwest Ford Team

November 05, 2023

Parts are slow and ridiculous, service shop did a nice job cleaning up my pickup. I appreciate that More

by BKPALM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Miller
Nov 06, 2023 -

Transwest Ford responded

Transwest Ford appreciates your feedback. Yes, due to the recent UAW strike, parts did become very difficult to get and did slow up the service process. We apologize for any inconvenience. Thank you very much for your business and we hope we are able to deliver a 5-star experience with your next visit. The Transwest Ford Team

November 05, 2023

I'm happy with the service department. They even changed the wiper on rear window. I didn't know it was bad. Kudos to the service department crew. You make me feel safe driving my car. More

by Grannygrunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Smith, Cassie Cross
Nov 06, 2023 -

Transwest Ford responded

Transwest Ford is happy to hear our service team was able to take great care of you while on your recent visit. We work hard to create a smooth, hassle-free experience. Thank you very much for allowing us to earn your business and we hope we can be of help in the future. The Transwest Ford Team

November 05, 2023

They used to be in Torrington Wyoming which is 15 minutes away now its longer but i still like gojng to transwest. They always do a GREAT job. More

by jocibrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Smith, Cassie Cross
Nov 06, 2023 -

Transwest Ford responded

Transwest Ford appreciates the 5-star review. We are happy the team continues to take great care of you. While we did move down the road to a larger location, we are still committed to our customers in Torrington. Next time you need service, please ask about our pick-up drop-off service. Thank you very much for your continued support and we hope we can be of help in the future. The Transwest Ford Team

November 05, 2023

The staff was nice and the service man that worked on my car was fast More

by Irma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Smith
Nov 06, 2023 -

Transwest Ford responded

Hi Irma. Transwest Ford appreciates the 5-star review. We are happy our service team was able to take great care of you while on your recent visit. Our team works hard to deliver a smooth, hassle-free experience. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford Team

November 04, 2023

Cassie was very pleasant to deal with, I was very impressed that the truck was washed thank you for that, look forward to a great relationship with the Ford dealership More

by Matthias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Smith, Cassie Cross
Nov 06, 2023 -

Transwest Ford responded

Thank you very much for the great review. Transwest Ford always appreciates hearing from our guests. We are happy Cassie was able to make your service visit a pleasant one. Thank you very much for allowing us to earn your business and we hope we can be of help in the future. The Transwest Ford Team

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