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Transwest Ford

Scottsbluff, NE

Overview
Employees
Reviews
Vehicles
4.5
353 Reviews
Transwest Ford in Scottsbluff, NE, also serving Torrington, WY and all of western Nebraska/eastern Wyoming is proud to be an automotive leader in our area. Since opening our doors, Transwest Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford, used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first-time car buyer, you can trust that Transwest Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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1515 E 20th St

Scottsbluff, NE

69361

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Showing 353 reviews

November 20, 2023

Super nice to deal with They are always pleasant and helpful Check out lady is super nice More

by shelleysar95
Recommend Dealer
Yes
Employees Worked With
Shawn Miller, Shawn Miller
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Dec 18, 2023 -

Transwest Ford responded

Thank you for the kid words. Transwest Ford always appreciates hearing from our guests. We are happy the team continues to be pleasant and helpful. Thank you very much for your business and we hope we can continue to help you with your automotive needs. The Transwest Ford Team

November 19, 2023

Cassie did not help me. Another guy did he was rude. Appt was at 2 they never took pickup back till 2:20. More

by CAWIEZEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sunshine Eisenbarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert MacDonald
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2023 -

Transwest Ford responded

Transwest Ford appreciates your feedback. However, we are sorry you had a less than perfect experience while in for service. We will review your visit with our service team to see where we can make improvements. Thank you again for your input, its how we continue to improve. We hope we can be of help in the future. The Transwest Ford Team

November 18, 2023

Drew is so friendly and helpful. He understands and does everything he can to make you feel like you are the only customer. He is the reason I chose to get my car. Brian, is just as More

by chris.wilson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Christeleit
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Collar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Kendall
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Court Cook
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Dec 18, 2023 -

Transwest Ford responded

Hi Chris. Transwest Ford is happy our sales team was able to take great care of you. Our goal is to deliver a smooth, customer focused experience to all of our guests. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford Team

November 15, 2023

Court went above and beyond to find us the right vehicle in a timely manner More

by Huskerglarson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Court Cook
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Nov 15, 2023 -

Transwest Ford responded

Transwest Ford appreciates the 5-star review. We have a great team and Court is certainly one of the best. We does a great job of making the process as smooth and hassle-free as possible. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford Team

November 14, 2023

Court Cook is an amazing salesman. Very easy to work with and gets you your best trade pin value. More

by Nuggets_arena15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Court Cook
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Nov 14, 2023 -

Transwest Ford responded

Thank you very much for the 5-star review. Transwest Ford is fortunate to have a great sales team and Court is certainly one of the best. He does a great job of making the buying process as smooth and hassle-free as possible. Thank you very much for your business and we hope you enjoy your new truck! The Transwest Ford Team

November 11, 2023

Cassie is an amazing service advisor. She was busy when I came in to pick up my vehicle, but the guy that ended up helping me walked me halfway to the cashier and said they have your key More

by travis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Miller, Cassie Cross
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Nov 13, 2023 -

Transwest Ford responded

Hi Travis. Thank you for taking the time to leave us your feedback. It's how Transwest Ford continues to improve. We are sorry you were not briefed on what was done to your vehicle. We like to walk through the work order with our guests so they know what was completed. We will share your message with our management team so we can tighten up our processes. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford Team

November 10, 2023

Very great service! Thank you very much. I am very happy with my new car! Court and Brian were amazing and explained every step of the process! I highly recommend Transw More

by shelbyhutchinson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Collar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Court Cook
Report | Print
Nov 13, 2023 -

Transwest Ford responded

Hi Shelby. Transwest Ford is happy to hear the team took great care of you with your recent purchase. We have worked hard to create a smooth, hassle-free, customer focused process and we are happy it met your expectations. We appreciate you allowing us to earn your business and we hope yoiu enjoy your new vehicle. the Transwest Ford Team

November 09, 2023

Starting with the appointment process and then getting the work done was very easy. All of the staff made sure I was taken care of and they made sure I knew what was going on. I will definitely recommend More

by Dwtomp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Cross
Report | Print
Nov 09, 2023 -

Transwest Ford responded

Transwest Ford appreciates the great review. We are happy Cassie and our service team were able to make your service visit a smooth, hassle-free experience. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford Team

November 09, 2023

Pleased with the oil change. Wish they would have gave me a written estimate on the battery cable replacement. Service tech advised it was around $2100.00 dollars. I advise More

by randydeeds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Cross
Report | Print
Nov 13, 2023 -

Transwest Ford responded

Hi Randy. Transwest Ford appreciates your feedback. We are sorry about the extended warranty issue. We will pass this note along to our service manager so he gets this addressed. Please feel free to reach out to him yourself if you'd like. Shawn Miller, 308-635-3701. Thank you very much for your business and we hope we can be of help in the future.

November 09, 2023

Court Cook was amazing and very helpful with our new vehicle which is Ford Explorer limited. We love our vehicle and Brian Chreisteit is very helpful with going over all the paper work with us. Brian More

by Kathleen Searle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alessandro Meloni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Christeleit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Collar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Court Cook
Report | Print
Nov 09, 2023 -

Transwest Ford responded

Hi Kathleen. Transwest Ford is happy to hear the team took great care of you while purchasing your new Explorer. We are fortunate to have such a great team that does an excellent job of taking care of all of our guests. We really appreciate the 5-satr review, we work hard to keep our strong reputation. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford Team

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