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Transwest Ford

Scottsbluff, NE

Overview
Employees
Reviews
Vehicles
4.5
393 Reviews
Transwest Ford in Scottsbluff, NE, also serving Torrington, WY and all of western Nebraska/eastern Wyoming is proud to be an automotive leader in our area. Since opening our doors, Transwest Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford, used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first-time car buyer, you can trust that Transwest Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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1515 E 20th St

Scottsbluff, NE

69361

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Showing 393 reviews

March 16, 2025

Courteous, professional, accommodating, friendly staff! Showed me what was wrong with my tire! Comfortable waiting area with access to free fountain drinks! More

by Laurie
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young lady in servive
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Mar 24, 2025 -

Transwest Ford responded

Thank you for the great testimonial, Laurie. Thanks for recognizing our outstanding team and dealership accommodations. We are happy to serve you. Thank you for your business. With regards, The Transwest Team

March 14, 2025

Excellent service. I like the reminders I get on my cell phone regarding my upcoming appointment. While servicing my vehicle they come to check with me before performin More

by shermankodysonia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanna Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Ramirez
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Mar 24, 2025 -

Transwest Ford responded

We are so glad to have been able to serve you, shermankodysonia. We know your time is valuable and hope to continue to offer clear communication and great customer service to you for years to come! Sincerely, The Transwest Team

March 14, 2025

There a bit of rude representative there but other wise it's was good experience More

by goliathw71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Mawhinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Transwest Ford responded

Thank you for taking the time to leave your feedback, goliathw71. It's our goal to exceed expectations every time. We hope you will give us another chance to work with you. Transwest Ford

March 14, 2025

very good service My first time buying at Ford Let's try it and see how it is. More

by miues.ch24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Transwest Ford responded

Thank you so your 5-star review, miues.ch24. That's wonderful. Buying your first Ford is a special event. Thank you for your business. We look forward to assisting you in the future. Transwest Ford.

March 14, 2025

Very professional, great service and they had News Max playing on the TV in the waiting area! More

by jeffkimmetz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Breanna Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Transwest Ford responded

Jeffkimmetz, thank you so much for taking the time to spread the word about our great team! We're so glad we could help you out. Glad you enjoyed the amenities of our waiting room! We appreciate your business and look forward to working with you in the future! Sincerely, The Transwest Team

March 14, 2025

Excellent service and people skills. Work completed has been very satisfactory. Willing to help to answer any question asked. More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanna Craig
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario. 5 stars
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Mar 24, 2025 -

Transwest Ford responded

Thank you so much, none23! We're glad our friendly staff answered your questions and exceeded your expectations! We look forward to working with you again soon! Transwest Ford

March 12, 2025

Everyone was very friendly and helpful. I look forward to working with them in the future. More

by atkorell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Transwest Ford responded

They are the best, atkorell, we couldn't agree more! Thanks for saying so! We appreciate you! Transwest Ford

March 11, 2025

Workmanship was great but it took 2 hours to get an oil change. Trans West needs to find away to compete an oil change and tire rotation in less than an hour. 2 hours is way too long to sit and wait for an More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mario Ramirez
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Mar 11, 2025 -

Transwest Ford responded

I am so sorry for the delay in your recent Service with us. We have recognized this delay issue and have hired two more Technicians for this type of quick service. These two Techs will be starting for us within the week and we will start seeing a much faster turnaround time. Again, I am very sorry for the delays as of late. Thanks Randy Bennett Transwest Ford Service Manager

March 11, 2025

Nathan was great to work with, very knowledgeable about my vehicle. Brian in finance was great to work with as well. More

by tbderr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian in finance don’t remember last name
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Mar 13, 2025 -

Transwest Ford responded

Thanks for the fantastic review, tbderr! We value great employees like Nathan and Brian in assisting wonderful customers like you. Thank you for your endorsement of our team. Transwest Ford

March 10, 2025

Transwest did an excellent job serving my Mustang Mach-E. They came to my job to pick up my car, which was incredibly convenient. Everyone at the service department was so friendly, making the entire process More

by Alejandro Martínez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savannah Anderson, Mario Ramirez
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Mar 13, 2025 -

Transwest Ford responded

We appreciate your trust, Alejandro!! Transwest has the highest-trained technicians to serve our customers. We appreciate your compliments. Transwest Ford

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