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Transwest Ford

Scottsbluff, NE

4.5
287 Reviews
Transwest Ford in Scottsbluff, NE, also serving Torrington, WY and all of western Nebraska/eastern Wyoming is proud to be an automotive leader in our area. Since opening our doors, Transwest Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford, used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first-time car buyer, you can trust that Transwest Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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1515 E 20th St

Scottsbluff, NE

69361

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Showing 287 reviews

November 10, 2023

Very great service! Thank you very much. I am very happy with my new car! Court and Brian were amazing and explained every step of the process! I highly recommend Transw More

by shelbyhutchinson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Collar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Court Cook
Nov 13, 2023 -

Transwest Ford responded

Hi Shelby. Transwest Ford is happy to hear the team took great care of you with your recent purchase. We have worked hard to create a smooth, hassle-free, customer focused process and we are happy it met your expectations. We appreciate you allowing us to earn your business and we hope yoiu enjoy your new vehicle. the Transwest Ford Team

November 09, 2023

Starting with the appointment process and then getting the work done was very easy. All of the staff made sure I was taken care of and they made sure I knew what was going on. I will definitely recommend More

by Dwtomp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Cross
Nov 09, 2023 -

Transwest Ford responded

Transwest Ford appreciates the great review. We are happy Cassie and our service team were able to make your service visit a smooth, hassle-free experience. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford Team

November 09, 2023

Court Cook was amazing and very helpful with our new vehicle which is Ford Explorer limited. We love our vehicle and Brian Chreisteit is very helpful with going over all the paper work with us. Brian More

by Kathleen Searle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alessandro Meloni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Christeleit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Collar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Court Cook
Nov 09, 2023 -

Transwest Ford responded

Hi Kathleen. Transwest Ford is happy to hear the team took great care of you while purchasing your new Explorer. We are fortunate to have such a great team that does an excellent job of taking care of all of our guests. We really appreciate the 5-satr review, we work hard to keep our strong reputation. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford Team

November 09, 2023

Nathan and everyone we dealt with from Transwest Ford has been amazing! From start to finish Nathan walked us thru every step in purchasing my wifes new Ford F150 Lightning and answered all of our questions. More

by earthfoxscooters
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Christeleit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Transwest Ford responded

Thank you so much for the great review! Transwest Ford always appreciates hearing from our customers and we are happy the team was able to take great care of you. Thank you very much for your business and we hope you enjoy your new F-150 Lightning. The Transwest Ford Team

November 09, 2023

Pleased with the oil change. Wish they would have gave me a written estimate on the battery cable replacement. Service tech advised it was around $2100.00 dollars. I advise More

by randydeeds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Cross
Nov 13, 2023 -

Transwest Ford responded

Hi Randy. Transwest Ford appreciates your feedback. We are sorry about the extended warranty issue. We will pass this note along to our service manager so he gets this addressed. Please feel free to reach out to him yourself if you'd like. Shawn Miller, 308-635-3701. Thank you very much for your business and we hope we can be of help in the future.

November 08, 2023

The vehicle I bought is a perfect fit for me and my family. I did have to wait longer than anticipated to bring my new purchase home due to parts being ordered and replaced. Greatful for them being tho More

by samanthaandreasen
Recommend Dealer
Yes
Employees Worked With
Court Cook
Nov 08, 2023 -

Transwest Ford responded

Hi Samantha. Transwest Ford is happy to hear you had a pleasant buying experience. We apologize if the delay n parts caused any inconvenience. The recent UAW strike definitely has cause supply issues. Thank you very much for your business and we hope you enjoy your new car. The Transwest Ford Team

November 08, 2023

Nathan has been a great salesman to work with! Very informative I’ll be recommending transwest and Nathan to anyone looking for a new vehicle! More

by mleonard31
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sunshine Eisenbarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Transwest Ford responded

Thank you so much for the great review. Transwest Ford always appreciates hearing from our guests, its how we continue to improve. We are happy Nathan was able to get you all the info you needed and took great care of you. Thank you very much for your business and we can continue to earn your business. The Transwest Ford Team

November 07, 2023

I’ve never seen such attitude. Not only are they not service oriented they act like you’re bothering them. By being there. Entire experience was rude and obnoxious. More

by lorystorm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Christeleit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Miller
Nov 07, 2023 -

Transwest Ford responded

Hi Lory. We are sorry you had the experience you had. Our service team works hard to deliver a great experience to all of our guests and this is not what we want to hear. If you would, please contact our General Manager, Al Meloni, to discuss this issue further. Please call 308-635-3701 and ask for Al. Again, we apologize for your experience and we hope we can rectify the situation and earn your business back. The Transwest Ford Team

November 07, 2023

The service and attention from everyone I worked with at Transwest and Transwest Ford has been spectacular. From the initial contact all through the process including finding the perfect vehicles, financing More

by MBARTON3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alessandro Meloni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Christeleit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Collar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Miller
Nov 08, 2023 -

Transwest Ford responded

Transwest Ford appreciates the outstanding review. We have worked hard to create a smooth, hassle-free, customer focused buying process and we are happy it met your expectations. We have a fantastic team and we are happy they made your buying experience a great one. Thank you very much for allowing us to earn your business and we hope we can be of help in the future. The Transwest Ford Team

November 05, 2023

Parts are slow and ridiculous, service shop did a nice job cleaning up my pickup. I appreciate that More

by BKPALM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Miller
Nov 06, 2023 -

Transwest Ford responded

Transwest Ford appreciates your feedback. Yes, due to the recent UAW strike, parts did become very difficult to get and did slow up the service process. We apologize for any inconvenience. Thank you very much for your business and we hope we are able to deliver a 5-star experience with your next visit. The Transwest Ford Team

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