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Transwest Ford

Scottsbluff, NE

Overview
Employees
Reviews
Vehicles
4.5
287 Reviews
Transwest Ford in Scottsbluff, NE, also serving Torrington, WY and all of western Nebraska/eastern Wyoming is proud to be an automotive leader in our area. Since opening our doors, Transwest Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford, used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first-time car buyer, you can trust that Transwest Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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1515 E 20th St

Scottsbluff, NE

69361

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Showing 287 reviews

December 03, 2023

There were a couple of bumps in communication but otherwise good. Who is Shawn miller?? More

by gijenny17
Recommend Dealer
Yes
Employees Worked With
Shawn Miller, Shawn Miller
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Dec 18, 2023 -

Transwest Ford responded

Transwest Ford appreciates the 5-star review. We are happy our service team was able to take great care of you while on your recent visit. Shawn Miller is our service manager. Please feel free to reach out to him with any questions or concerns. Thank you for your business and we hope we can be of help with your future automotive needs. The Transwest Ford Team

December 02, 2023

Have had work done on my impala and they did a good job friendly and helpful More

by margaret.moreno52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Cross
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Dec 04, 2023 -

Transwest Ford responded

Hi Margaret. Transwest Ford is happy our service team was able to take good care of you while on your recent visit. We work hard to get you in, fixed up and back on the road. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford Team

December 02, 2023

They do a great job there in the service department Always have a great experience in dales and service More

by BIGZPMG
Recommend Dealer
Yes
Employees Worked With
Rob
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Dec 04, 2023 -

Transwest Ford responded

Transwest Ford appreciates the kind words. Our teams work hard to deliver an enjoyable experience to all of our guests. Thank you very much for your continued support and we hope to see you again soon. The Transwest Ford Team

December 02, 2023

Nice and easy experience. Great team! I will be back again for my next truck! More

by 11secsnake
Recommend Dealer
Yes
Employees Worked With
Rob
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Dec 04, 2023 -

Transwest Ford responded

Transwest Ford is happy our team was able to deliver a nice and easy experience. We work hard to deliver a great experience to all of our guests. Thank you very much for your business and we look forward to helping you with your next truck. The Transwest Ford Team

December 01, 2023

From revealing they had the vehicle I was looking to purchase to pickup and beyond they were responsive and great to work with. They made the transaction seamless even though I live 2100 miles from the More

by BB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sunshine Eisenbarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Collar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2023 -

Transwest Ford responded

Hi BB. Transwest Ford is happy Sunshine and Brian were able to make your buying experience an enjoyable one...even from 2100 miles away. Our goal is to deliver a safe, seamless, hassle-free experience to all of our guests. Thank you very much for your business and we hope you enjoy your new vehicle. The Transwest Ford Team

December 01, 2023

What I was told to plan for as to the amount of time to do the work, compared to the actual time it took to get done was way off. I was told to arrive at 0800. Got there at 0750, the gentleman that helped More

by rkleager
Recommend Dealer
Yes
Employees Worked With
Cassie Cross, Cassie Cross
Report | Print
Dec 18, 2023 -

Transwest Ford responded

Transwest Ford apologizes for the confusion. We appreciate you sharing your experience, this way we can go way and review your visit and see where we can improve. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford Team

December 01, 2023

It was a good experience. Didn't have to wait too long, very courteous and knowledgeable. More

by Moiseshernandez2323
Recommend Dealer
Yes
Employees Worked With
Cassie Cross, Cassie Cross
Report | Print
Dec 04, 2023 -

Transwest Ford responded

Transwest Ford is happy to hear you had an enjoyable experience while in for service. Our team work hard to create a smooth, hassle-free process. Thank yoiu very much for your business and we hope we can be of help in the future. The Transwest Ford Team

December 01, 2023

I can't find a more personal agreeable service manager! Crossing t's and dotting is come naturally to some people. You and I are both fortunate to have her at Transwest Ford! More

by tree1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Cross
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Dec 18, 2023 -

Transwest Ford responded

Transwest Ford is happy to hear Cassie took great care of you while on your recent service visit. We are fortunate to have a great team and Cassie is certainly one of the best. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford Team

November 30, 2023

Great service and got me in and out in the same day. Highly recommend Transwest Ford. More

by Jim.schoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alessandro Meloni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Miller
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Nov 30, 2023 -

Transwest Ford responded

Hi Jim. Transwest Ford is happy to hear our service team was able to take great care of you while on your recent visit. Our team works hard to deliver a smooth, hassle-free experience to all of our guests and we are happy they met your expectations. Thank you very much for allowing us to earn your business and we hope we can be of help in the future. The Transwest Ford Team

November 30, 2023

When I purchased my vehicle I bought an oil change pkg and detail pkg. dealership sold and the aren’t honoring what I paid for. Needless to say I won’t be back. More

by RobynVance1230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marcus
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Nov 30, 2023 -

Transwest Ford responded

Hello Robyn. Transwest Ford is sorry to hear you had a less than perfect experience while on your recent visit. We looked into your visit to better understand the situation. The package you purchased was through a different dealership group. Your package is still good, it just needs to be redeemed through one of their stores. We do ask that you speak to our service manager, Shawn, and see if we can help in some way. You can call Shawn at 308-635-3701 or stop by the store to speak to him directly. We appreciate your understanding and hope you and Shawn can get a chance to talk. The Transwest Ford Team

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