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Transwest Ford

Scottsbluff, NE

4.5
354 Reviews
Transwest Ford in Scottsbluff, NE, also serving Torrington, WY and all of western Nebraska/eastern Wyoming is proud to be an automotive leader in our area. Since opening our doors, Transwest Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford, used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first-time car buyer, you can trust that Transwest Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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1515 E 20th St

Scottsbluff, NE

69361

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Showing 354 reviews

January 15, 2024

Had a good experience People where all good to work with and polite and very accommodating More

by Dale.Sherfey
Recommend Dealer
Yes
Jan 17, 2024 -

Transwest Ford responded

Hi Dale. Transwest Ford is happy our service team was friendly and helpful while on your resent visit. Our team works hard to make service visits as smooth and hassle-free as possible. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford Team

January 14, 2024

Easy to deal with and easy to schedule Very flexible, will take more vehicles to you More

by Ccbroadway14
Recommend Dealer
Yes
Employees Worked With
Cassie Cross, Cassie Cross
Jan 17, 2024 -

Transwest Ford responded

Transwest Ford appreciates the great review. We are happy we were able to deliver a pleasant service experience. We try hard to get you in, fixed up and back on the road. Thank you very much for allowing us to earn your business. The Transwest Ford Team

January 14, 2024

The service is always very good. My appointment was at noon and I was there about 10 minutes early. My car was not taken back to be serviced until almost 1230. It would have been goo More

by aalozano22
Recommend Dealer
Yes
Employees Worked With
Cassie Cross, Cassie Cross
Jan 17, 2024 -

Transwest Ford responded

Transwest Ford appreciates your feedback, it's how we continue to improve. We will certainly take a look at our communication protocol and make the appropriate adjustments with our service advisors. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford Team

January 14, 2024

Very courteous and listened to your concerns and addressed the issue in a timely manner. More

by firefightertna2002
Recommend Dealer
Yes
Jan 17, 2024 -

Transwest Ford responded

Transwest Ford is happy to hear our service team was able to take great care of you. We work hard to listen to our customers concerns, diagnose the issue, get you fixed up and back on your way. Thank you very much for your business. The Transwest Ford Team

January 13, 2024

Amazing, they understood my needs and only provided options that would fit. Al was a pleasure to work with, he kept me up to date as things progressed and was able to get me the truck I was looking for More

by Jeffreyvanhorn
Recommend Dealer
Yes
Employees Worked With
Al
Jan 15, 2024 -

Transwest Ford responded

Hi Jeffrey. Transwest Ford is happy our team was able to deliver a great buying experience. Our goal is to get you the vehicle you want and make the process as smooth and hassle-free as possible. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford Team

January 13, 2024

I got a great explanation of what was wrong and Mario communicated well. Only issue was that it took so long to get an appointment, which was out of his hands More

by tdeines
Recommend Dealer
Yes
Employees Worked With
Mario
Jan 15, 2024 -

Transwest Ford responded

Transwest Ford appreciates you taking the time to leave us your feedback. We are happy Mario was able to take good care of you. We apologize for it taking a while to get you in. We are in the process of hiring more technicians which will help wait times. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford Team

January 13, 2024

It was ok I had to take a couple of days off work because they said they could not get me to work but they could pick me up. We live in an area where there is no Lyft no Uber no Taxi one bus but you can't co More

by poohlam55
Recommend Dealer
Yes
Employees Worked With
Shawn Miller, Shawn Miller
Jan 15, 2024 -

Transwest Ford responded

Transwest Ford appreciates your feedback. We are happy our service team was able to take good care of you. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford Team

January 13, 2024

My truck was covered in Deisel fuel and stunk in the cab and I had to return for it to be cleaned and still sunk when I took it home and made my entire ship stink of diesel fuel More

by Bosscattle
Recommend Dealer
No
Employees Worked With
Service
Jan 17, 2024 -

Transwest Ford responded

Transwest Ford appreciates you taking the time to leave us your feedback. We are sorry you had a less than perfect experience while on your recent visit. We will review your visit with out service team so something like this doesn't happen again. Please feel free to reach out to our service manager, Shawn Miller, to discuss further. We want to make sure we get things rectified and make sure you are happy. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford Team

January 13, 2024

They were polite, professional, and very reliable. We asked for a call if a deal fell through, and we got it immediately. We also got a call about a vehicle that just showed up. More

by lindsybooth23
Recommend Dealer
Yes
Employees Worked With
Nathan Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Kendall
Jan 17, 2024 -

Transwest Ford responded

Hi Lindsy. Transwest Ford is happy our team was able to take great care of you with your recent purchase. We work hard to deliver a smooth, hassle-free, customer focused experience. Thank you very much for your business and we hope you enjoy your new car. The Transwest Ford Team

January 12, 2024

The work done on my car was done in a timely fashion and I was treated with respect More

by Wyobruno
Recommend Dealer
Yes
Employees Worked With
Breanna Craig
Jan 12, 2024 -

Transwest Ford responded

Transwest Ford appreciates the 5-star review. We are happy our service team was able to take good care of you while on your recent service visit. We work hard to get the job done in a timely fashion and make you as comfortable as possible while waiting. Thank you very much for your business. The Transwest Ford Team

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