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Transwest Ford

Scottsbluff, NE

Overview
Employees
Reviews
Vehicles
4.5
287 Reviews
Transwest Ford in Scottsbluff, NE, also serving Torrington, WY and all of western Nebraska/eastern Wyoming is proud to be an automotive leader in our area. Since opening our doors, Transwest Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford, used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first-time car buyer, you can trust that Transwest Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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1515 E 20th St

Scottsbluff, NE

69361

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Showing 287 reviews

December 08, 2023

They were very kind and able to fix my problem in a short amount of time. More

by Craige3
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassie Cross
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Dec 15, 2023 -

Transwest Ford responded

Hi Craige. Transwest Ford is happy our service team was able to get you in, fixed up and back on the road in a timely manner. We work hard to make sure our customers are not without their vehicle for very long. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford Team

December 08, 2023

This is our 1st routine service trip since purchasing a '22 Escalade . They gave 2 complimentary oil changes with the deal & we purchased a service contract... Not sure what that includes going forward? It More

by chiplittlejohn
Recommend Dealer
Yes
Employees Worked With
Service Desk & our salesman Steve Shelton.
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Dec 15, 2023 -

Transwest Ford responded

Transwest Ford appreciates your feedback. We are happy you are enjoying your Escalade. Please reach out to your sales person Stephen or our finance manager Brian to get a better understanding of what your service contract offers. They should be able to get your all the details. They can be reached at 308-635-3701. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford Team

December 07, 2023

I had several things done so it took 2 days. Things went fairly well All the parts came in on time so I could get the truck back More

by TRROTH
Recommend Dealer
Yes
Employees Worked With
Cassie Cross, Cassie Cross
Report | Print
Dec 15, 2023 -

Transwest Ford responded

Transwest Ford appreciates you sharing your feedback. We are happy all the parts showed up and we were able to get you back on the road. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford Team

December 06, 2023

Vehicle was ready to go but I didn't get the ticket and keys until 30 minutes later More

by tnbutcher
Recommend Dealer
No
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Dec 18, 2023 -

Transwest Ford responded

Transwest Ford appreciates you taking the time to leave us your feedback. We will review your visit and see where we need to improve. We apologize for any inconvenience and we hope we can be of help in the future. The Transwest Ford Team

December 06, 2023

Good work at fair price That's about it I'll be back Haven't had a good Ford dealer until now More

by jerrygrasmick3
Recommend Dealer
Yes
Employees Worked With
I do
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Dec 18, 2023 -

Transwest Ford responded

Hi Jerry. Transwest Ford appreciates the kind words. Its always nice to hear from our guests. We are happy we have met your expectations and we hope we can continue to earn your business. The Transwest Ford Team

December 06, 2023

Friendly and efficient. The parts department was helpful and Court went above and beyond in completing the transition from the old to the new vehicle. More

by GLENEHLER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Christeleit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Court Cook, Cassie Cross
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Dec 15, 2023 -

Transwest Ford responded

Transwest Ford appreciates the great review. Wea re happy Court was able to take great care of you. We have a great team and he is certainly one of the best. Thank you very much for your business and we hope you enjoy your new car. The Transwest Ford Team

December 05, 2023

Great people. They will go out of the way for their customers. The whole crew is very professional More

by GRANT.KATH
Recommend Dealer
Yes
Employees Worked With
Nathan Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Kendall
Report | Print
Dec 18, 2023 -

Transwest Ford responded

Hi Grant. Transwest Ford appreciates the great review. We are happy the entire team was able to take great care of you. Thank you very much for your business and we hope we can continue to help you with your automotive needs. The Transwest Ford Team

December 03, 2023

Attentive to detail. Also went the extra mile with new vehicle switch over. Thank you More

by GLENEHLER
Recommend Dealer
Yes
Employees Worked With
Cassie Cross, Cassie Cross
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Dec 04, 2023 -

Transwest Ford responded

Thank you very much for the great review. Transwest Ford always appreciates hearing from our guests, it's how we continue to improve. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford Team

December 03, 2023

It was a good experience. Wait time was right on point to what she said. Truck was clean after the service was done More

by GFEIL805
Recommend Dealer
Yes
Employees Worked With
Cassie Cross, Cassie Cross
Report | Print
Dec 04, 2023 -

Transwest Ford responded

Transwest Ford is happy to hear you had a good experience while on your recent service visit. We work hard to deliver a smooth, hassle-free experience to all of our guests. Thank you very much for your business and please let us know if we can be of help in the future. The Transwest Ford Team

December 03, 2023

Took to long for early morning service Took two hours for service Forgot To long More

by KEN@CBP.COOP
Recommend Dealer
No
Employees Worked With
Good
Report | Print
Dec 04, 2023 -

Transwest Ford responded

Hi Ken. Transwest Ford appreciates you taking the time to leave us your feedback. Feedback is how we continue to improve. We will review your visit with our service team and see where we could have done a bit better on the time issue. Thank you again for your feedback and we appreciate you allowing us to earn your business. The Transwest Ford team

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