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Transwest Ford

Scottsbluff, NE

Overview
Employees
Reviews
Vehicles
4.5
287 Reviews
Transwest Ford in Scottsbluff, NE, also serving Torrington, WY and all of western Nebraska/eastern Wyoming is proud to be an automotive leader in our area. Since opening our doors, Transwest Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford, used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first-time car buyer, you can trust that Transwest Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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1515 E 20th St

Scottsbluff, NE

69361

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Showing 287 reviews

November 06, 2024

They were friendly and courteous. They gave me what I thought was a fair price without me having to haggle with them. They did the paperwork quickly and got on the road. More

by Jack
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Collar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Romo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Transwest Ford responded

Jack, thank you for taking the time to leave us your feedback. At Transwest, we work very hard to create a smooth buying process. We are happy to hear Brian and Dominic were able to help and that we met your expectations. We hope to see you again soon. Stay Safe! Transwest Ford

November 06, 2024

Appointment took an hour and 40 minutes for just an oil change. Each appointment gets longer and longer! More

by dkhbug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Transwest Ford responded

We would like to apologize for your experience, dkhbug. We are so sorry your oil change took longer than desired. We continue to grow and expand our team so we can better serve you. We hope you will give us another chance to work with you. Transwest Ford

November 05, 2024

No help after the sale, sent the paperwork to the wrong county. Still have no clue about the locking tailgate, guess your supposed to buy a separate key, according to the manual. More

by davehendy60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nathan Kendall
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Transwest Ford responded

We would like to apologize, davehendy60. Unfortunately, mistakes occasionally happen. Our title clerk and sales manager are working to get this corrected. We would like to address the issue with the locking tailgate. Our sales manager Drew Allen will be reaching out to you. You can also reach him directly at the number below. Again, our apologies. Drew Allen Sales Manager Transwest Ford Phone: 308-635-3701

November 03, 2024

It was good service is close by good time they put atension got the job done More

by Eli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanna Craig
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Transwest Ford responded

Glad we could help you get back out on the road, Eli! While we appreciate the opportunity to work with you, we know the road is where you'd rather be!! Let us know if there's anything else we can help you with!! Sincerely, The Transwest Team

November 01, 2024

Very helpful and great customer service , very knowledgeable about his product he is selling ok More

by Rod1955
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Christeleit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Collar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Ramirez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Transwest Ford responded

Thank you for the wonderful review, Rod1955! It's our goal to keep our team at the forefront of knowledge to help provide customers like you with the information you need to make the selection that best fits your needs. We are eager to work with you for years to come! Transwest Ford

October 30, 2024

We currently have 3 Ford pickups for vehicles & the 2 newer ones were purchased from Transwest Ford when the dealership was located in Torrington, WY. Although we sorely miss having the business in the C More

by TACK
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alessandro Meloni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whoever Washed the Ranger & Did Not Get the Feed Sacks Wet
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Nov 05, 2024 -

Transwest Ford responded

Tack, what a great testimonial. We appreciate you giving such a sincere review. Al and the entire team that supports him aim to give you a great experience every time. We are proud to be your Ford dealership and thank you for your continued support. and look forward to working with you. Sincerely, The Transwest Team

October 25, 2024

I was pleased with the service I received. The staff was friendly and the shops work was satisfactory. I have taken the vehicle to multiple shops. Each gives me a different list of repairs tha More

by Overmire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanna Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Transwest Ford responded

Thank you for the wonderful review, Overmire. Our technicians and customer service team do a wonderful job of helping our customers get back on the road. We appreciate your business and look forward to working with you again! Transwest Ford

October 24, 2024

They were so awesome and so very polile i would go there again they help us alot with our old car and new car More

by k.d2184
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Transwest Ford responded

Thank you for the kind words, k.d2184 It's special when you know you made your customer happy. Let us know how we can assist you in the future. Transwest Ford

October 23, 2024

Nate is excellent to work with! Highly recommend. Also all the transwest staff is friendly and accommodating. More

by Katen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alessandro Meloni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Christeleit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sunshine Eisenbarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Collar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Transwest Ford responded

Nate is the best, Katen. We couldn't agree more! Thanks for sharing your experience with our team. We appreciate you! Transwest Ford

October 23, 2024

Transwest Ford is Absolutely the Best! The staff is friendly and very helpful! They deserve more than just a five star! More

by anitagayle2024!
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alessandro Meloni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Christeleit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Transwest Ford responded

We appreciate the kind words, anitagayle2024! We appreciate all those stars for our outstanding staff. We look forward to seeing you again. Transwest Ford

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