Transwest Ford
Scottsbluff, NE
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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I purchased my vehicle from Fremont Ford prior to the new ownership and have regular oil changes, etc. since then. Definitely have had very good customer service from everyone! ownership and have regular oil changes, etc. since then. Definitely have had very good customer service from everyone! More
Scheduling went well, service was done in a timely manner; only issue was the person who checked me out tried to charge me and I have the service plan with my vehicle, she did find it so I was not cha manner; only issue was the person who checked me out tried to charge me and I have the service plan with my vehicle, she did find it so I was not charged. More
Friendly and helpful It was hard getting in for an oil change not knowing my schedule and showing up the day of... I tried 3 times!!! I finally was able to schedule on the app for next day, when I came in change not knowing my schedule and showing up the day of... I tried 3 times!!! I finally was able to schedule on the app for next day, when I came in... everyone was very helpful and friendly More
Customer service was top notch. Everyone was helpful and friendly. We ended up keeping a few people past closing time and all genuinely expressed that they didn't mind and that they Everyone was helpful and friendly. We ended up keeping a few people past closing time and all genuinely expressed that they didn't mind and that they are there for us. Mary followed up with a phone call a few days later. We were impressed. It seemed to be the culture and the way business is conducted. More
My service appt was quite lengthy. I waited 2 hrs because they were behind. I don't know who Cassie Cross is, no one introduced themselves. My car looked beautiful when I got into it. I waited 2 hrs because they were behind. I don't know who Cassie Cross is, no one introduced themselves. My car looked beautiful when I got into it. More