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Transwest Ford

Scottsbluff, NE

4.5
290 Reviews
Transwest Ford in Scottsbluff, NE, also serving Torrington, WY and all of western Nebraska/eastern Wyoming is proud to be an automotive leader in our area. Since opening our doors, Transwest Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford, used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first-time car buyer, you can trust that Transwest Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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1515 E 20th St

Scottsbluff, NE

69361

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Showing 290 reviews

January 13, 2024

Amazing, they understood my needs and only provided options that would fit. Al was a pleasure to work with, he kept me up to date as things progressed and was able to get me the truck I was looking for More

by Jeffreyvanhorn
Recommend Dealer
Yes
Employees Worked With
Al
Jan 15, 2024 -

Transwest Ford responded

Hi Jeffrey. Transwest Ford is happy our team was able to deliver a great buying experience. Our goal is to get you the vehicle you want and make the process as smooth and hassle-free as possible. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford Team

January 13, 2024

I got a great explanation of what was wrong and Mario communicated well. Only issue was that it took so long to get an appointment, which was out of his hands More

by tdeines
Recommend Dealer
Yes
Employees Worked With
Mario
Jan 15, 2024 -

Transwest Ford responded

Transwest Ford appreciates you taking the time to leave us your feedback. We are happy Mario was able to take good care of you. We apologize for it taking a while to get you in. We are in the process of hiring more technicians which will help wait times. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford Team

January 13, 2024

It was ok I had to take a couple of days off work because they said they could not get me to work but they could pick me up. We live in an area where there is no Lyft no Uber no Taxi one bus but you can't co More

by poohlam55
Recommend Dealer
Yes
Employees Worked With
Shawn Miller, Shawn Miller
Jan 15, 2024 -

Transwest Ford responded

Transwest Ford appreciates your feedback. We are happy our service team was able to take good care of you. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford Team

January 13, 2024

My truck was covered in Deisel fuel and stunk in the cab and I had to return for it to be cleaned and still sunk when I took it home and made my entire ship stink of diesel fuel More

by Bosscattle
Recommend Dealer
No
Employees Worked With
Service
Jan 17, 2024 -

Transwest Ford responded

Transwest Ford appreciates you taking the time to leave us your feedback. We are sorry you had a less than perfect experience while on your recent visit. We will review your visit with out service team so something like this doesn't happen again. Please feel free to reach out to our service manager, Shawn Miller, to discuss further. We want to make sure we get things rectified and make sure you are happy. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford Team

January 13, 2024

They were polite, professional, and very reliable. We asked for a call if a deal fell through, and we got it immediately. We also got a call about a vehicle that just showed up. More

by lindsybooth23
Recommend Dealer
Yes
Employees Worked With
Nathan Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Kendall
Jan 17, 2024 -

Transwest Ford responded

Hi Lindsy. Transwest Ford is happy our team was able to take great care of you with your recent purchase. We work hard to deliver a smooth, hassle-free, customer focused experience. Thank you very much for your business and we hope you enjoy your new car. The Transwest Ford Team

January 12, 2024

The drop off and pickup was super easy. Loved it. Especially on a freezing cold day. More

by Linda.meyer10
Recommend Dealer
Yes
Employees Worked With
Cassie Cross, Cassie Cross
January 12, 2024

The work done on my car was done in a timely fashion and I was treated with respect More

by Wyobruno
Recommend Dealer
Yes
Employees Worked With
Breanna Craig
Jan 12, 2024 -

Transwest Ford responded

Transwest Ford appreciates the 5-star review. We are happy our service team was able to take good care of you while on your recent service visit. We work hard to get the job done in a timely fashion and make you as comfortable as possible while waiting. Thank you very much for your business. The Transwest Ford Team

January 12, 2024

Cassie was good. Mario was not upfront about the estimate for my explorer. It does not appear the mechanic did much of a diagnostic for my f350 diesel other than pull More

by Bdchopper
Recommend Dealer
No
Employees Worked With
Service department and a diesel mechanic
Jan 15, 2024 -

Transwest Ford responded

Transwest Ford appreciates you taking the time to leave us your feedback. We are sorry you had a less than perfect experience while in for service. We will review your visit with our service manager to better understand where we need to make corrections. Our goal is to deliver a 5-star experience to all of our guests and your feedback will be quite helpful. Thank you again for your feedback and we hope we can be of help in the future. The Transwest Ford Team

January 12, 2024

They greet me right away. They greeted me right away. They took good care of servicing my car . I had to go ask if they found anything on the problem I reported. It was not me More

by CANDIPATTERSON
Recommend Dealer
Yes
Jan 15, 2024 -

Transwest Ford responded

Hi Candi. Transwest Ford appreciates your feedback. We are happy the service team was able to deliver a 5-satr experience. We work hard to deliver a smooth, hassle-free experience. We are sorry we were not able to find the issue with your door panel. Please stop back and ask for our service manager, Shawn Miller, to help diagnose the issue. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford Team

January 11, 2024

Everything was easy fast and professional. There's not much to say (in a good way) More

by zulaufluckey
Recommend Dealer
Yes
Jan 12, 2024 -

Transwest Ford responded

Transwest Ford is happy our service team was able to take great care of you while on your recent visit. We work hard to get you in, fixed up and back on the road. Thank you very much for your business and we hope we can be of help in the future. The Transwest Ford Team

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