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Transwest Ford

Scottsbluff, NE

4.5
354 Reviews
Transwest Ford in Scottsbluff, NE, also serving Torrington, WY and all of western Nebraska/eastern Wyoming is proud to be an automotive leader in our area. Since opening our doors, Transwest Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford, used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first-time car buyer, you can trust that Transwest Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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1515 E 20th St

Scottsbluff, NE

69361

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Showing 354 reviews

July 21, 2024

Nathan was a fantastic help. He made sure the process was simple, the vehicle was ready, the few small quirks were taken care of, and the customer experience was delightful. More

by Chris H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alessandro Meloni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassie Cross
Aug 15, 2024 -

Transwest Ford responded

Chris H, thank you for the review and the 5 5-star rating for Transwest! Nathan is the best! We strive to create a smooth process. We look forward to working with you in the future. Transwest Ford

July 20, 2024

Had a 9 am appointment said they were behind but with in 20 minutes they were servicing my F-150 done with in 30 minutes. Very satisfied with the service job More

by Bobjohnson52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Cross
Aug 15, 2024 -

Transwest Ford responded

Thank you for the wonderful review, Bobjohnson52. Our technicians and customer service team do a wonderful job of helping our customers get back on the road. We appreciate your business and look forward to working with you again! Transwest Ford

July 04, 2024

I brought my Bronco in for service. They did a good job. The one thing I noticed was that the tire air stem cap was missing from 1 tire. They could have replaced it as a courtesy but More

by SuzyFabs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Breanna Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassie Cross
Jul 10, 2024 -

Transwest Ford responded

Transwest Ford appreciates you taking the time to leave us your feedback. Customer feedback is how we continue to improve. We have a new service manager who just recently started. We expect him to tighten up the processes and make sure we are able to earn a 5-star review from all of our guests. Thank you for your business and for your feedback. The Transwest Ford Team

June 15, 2024

Steve Shelton is a friendly, knowledgeable salesman. Smooth transaction, happy with the purchase and would recommend him. More

by bthompson62
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephen Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2024

Very good to work with. Friendly and reliable service. Never feel pressured to buy or purchase anything not wanted More

by tlj939901
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Kendall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Shelton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Transwest Ford responded

Transwest Ford appreciates the kind words. Our teams work hard to deliver a smooth, hassle-free experience and we are happy they delivered. Thank you for your continued support and we look forward to helping you in the future. The Transwest Ford Team

June 13, 2024

Great service and facilities Everyone was super friendly and courteous making for easy atmosphere for buying a vehicle More

by Buttpack57
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sunshine Eisenbarth
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Collar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Kendall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert MacDonald
4.0
This rating includes all reviews, with more weight given to recent reviews.
Breanna Craig
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Ramirez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassie Cross
June 07, 2024

Service took 1 1/2 hr. Longer than usual. Not sure what the problem was. More

by sandyhendren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Breanna Craig
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unknown , Cassie Cross
Jun 07, 2024 -

Transwest Ford responded

Transwest Ford apologizes for the unfortunate delay. We will let our GM know and look into your visit so this doesn't happen again. Thank you very much for your continued support and we look forward to to helping you out in the future. The Transwest Ford Team

June 06, 2024

Great up beat personality . Comfortable to be around , knowledgeable, helpful,Great team.that worked for me. More

by jdrose2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Transwest Ford responded

Transwest Ford appreciates the 5-star review. Our teams work hard to deliver a great experience for all of our guests and we are happy they met your expectations. Thank you very much for your business and we look forward to seeing you in the future. The Transwest Ford Team

June 03, 2024

They did a great job in a timely manner. Much improvement over the previous dealership. More

by Vflorke
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanna Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassie Cross
Jun 03, 2024 -

Transwest Ford responded

Transwest Ford appreciates the great review. We have put a lot of work into the dealership and our people over the past year and a half. We appreciate you noticing. We have a great team that does a great job of taking care of our guests. Thank you very much for allowing us to earn your business and we look forward to helping you in the future. The Transwest Ford Team

May 31, 2024

Good Service easy to work with. They were responsive to my needs, and very timely. More

by barryschaeffer8809
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanna Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Transwest Ford responded

Hi Barry. Transwest Ford is happy our service team was able to take great care of you while on your recent visit. We work hard to make service visits as smooth and hassle free as possible. Thank you very much for your business and we look forward to being of help in the future. The Transwest Ford Team

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